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    Western States Financial

    4.5 (8 reviews)
    Open 9:00 am - 5:00 pm

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    OneMain Financial

    OneMain Financial

    (5 reviews)

    When I applied for this loan, I received fast efficient and EXCELLENT customer service from Olivia…read more She answered all of my questions thoroughly and was very patient with my many phone calls before actually going through with the decision. And I would also like to recognize Sofia, very understanding and helpful when trying to make a payment arrangement due to unforeseen circumstances which I needed to move my payment date. However the manager Jennifer, is very rude and lacking customer service skills. When she called me to discuss my payment being late (of course I take full responsibility) she introduced herself and bluntly and rudely said "Your payment is late. Why?". I have been in customer service in many fields for over 15 years. The lack of customer service or any kind of understanding or empathy was completely absent. Making me want to avoid any contact with her what so ever. First impression are important, I don't care what kind of business you are in. Otherwise everything else was great, which makies me give this office a 4 star review.

    I applied for a loan with OneMain Financial after seeing their advertisement for a soft credit…read moreinquiry. Despite their claim, my credit monitoring app immediately alerted me to a hard inquiry, which caused my credit score to drop. This is a clear case of bait-and-switch advertising. When I called the Corona branch to have the hard inquiry removed, the customer service was awful. The staff was rude, unhelpful, and clearly stressed. Liz, the representative I spoke with, refused to remove the inquiry and instead gave me a run-around with an 888 number. It's obvious that their business model is designed to waste customers' time and make them give up. I informed her that I would be filing a complaint with the FTC and the CFPB, and she seemed completely unconcerned, which shows their lack of accountability. They do not care about their customers or the consequences of their unethical business activities. I do not recommend this business. They use false advertising to bait customers, and their customer service is a joke. If you have been treated similarly, I urge you to file a complaint with the FTC and CFPB to hold them accountable.

    Second Chance Financial

    Second Chance Financial

    (195 reviews)

    would like to take a moment to write an honest, sincere, and genuine review about Second Chance…read moreFinancial. Back in 1998, when I was trying to purchase a house, I needed help repairing and improving my credit. That's when I met an incredible team at Second Chance Financial -- John, Karen, and Wayne. From the very beginning, they treated me with kindness, honesty, professionalism, and genuine care. Thanks to their help and guidance, I was able to buy my home back in 1998. Now, 28 years later, I find myself reaching out to them again for assistance, and to my surprise and gratitude, Karen and Wayne are still there. That alone says so much about the dignity, integrity, and stability of this company. It shows not only how they value their clients, but also how they treat and respect their employees. What always made them different is that they never treated me like "just another client." Over the years, they would occasionally call simply to check on me and see how I was doing. That level of humanity and compassion is very rare today. If anyone needs honest and trustworthy help with their credit, I truly recommend Second Chance Financial. These are good people who genuinely care about helping others rebuild and move forward in life. Thank you, Karen. Thank you, Wayne. And may God bless the memory of John, who is no longer with us. Your kindness and help will never be forgotten.

    Credit can be intimidating, and I often neglected it for that very reason. However, when I…read moreconnected with Karen, she was incredibly patient and informative. What stood out the most was that they were not pushy at all. I've noticed significant improvements since I started working with them, and they genuinely care about your well-being. I've recommended Second Chance to friends and family who also felt uneasy or stuck. If you're in a similar situation, take a moment to call them. It's worth it! Thank you, Karen, Wayne, and the entire Second Chance team. You're making a positive impact in more ways than you can imagine.

    Speedy Credit Repair - Speedy Credit Repair Inc.

    Speedy Credit Repair

    (99 reviews)

    Chris is Awesome. His personality and knowledge are excellent. He is patient and always available…read moreto answer questions. I would recommend to communicate with him more than you think is reasonable just to get updates, discuss strategy and to figure out what will happen. Often times, when we are low on money is when we need a service like what Chris provides. And that's also when emotions will run high. So please communicate with him often to not only manage your emotions but also to chime into logic. Definitely would recommend Chris and Speedy Credit Repair. Just communicate and everything will be good. He and I are talking still to this day and plan on working together on different projects moving forward. Thank you Chris for your continued support, knowledge and patience. Much love and respect!

    I urge everyone to please do NOT go through with Speedy Credit Repair…read more They are scammers. Do not believe the fake reviews. We enrolled with them for 6 months. We understand coming into this it's a possibly our credit issue may not be fixed. We know this will take time. But one thing this company lacks is integrity. They are not true to their word. If you say something such as "I will call you back", please carry out your promise. All I asked for was communication. During this entire process, I only spoke with Chris 2 times. I called, no one answered I texted, no one answered You email Chris, no response He has an assistant Laurie who will respond to emails. She mentioned in my last email " Yes, Chris knows you are expecting a call" guess what? He never called me back!!! Chris said he will contact his lawyer associate and stated " I will call you back and give you an update" guess what? He never called back. They have you enrolled in a credit monitoring program which you have an additional fee. They probably get some sort of incentive. I can go on and on... there's has been so many occasions. Honestly, don't waste your time and money!!!!!!

    Fix My 3 Scores - Fix My 3 Scores Credit Repair

    Fix My 3 Scores

    (9 reviews)

    I can't say enough great things about my experience with Dan. I originally reached out after…read morefinding him on Yelp, hoping for some help with my credit--but what I received went far beyond that. From the very beginning, Dan took the time to schedule a full call with me where he thoroughly reviewed everything and explained what was impacting my credit. He was incredibly patient, knowledgeable, and never once made me feel rushed or overwhelmed. What really stood out to me is that he didn't ask for a single penny upfront--not even a credit card on file--until he had done the work, prepared everything, and had it ready to send out. The results honestly speak for themselves--Dan helped raise my credit score by 101 points. He identified old mortgages that were still showing as active, along with other items that were negatively affecting my score that I didn't even realize mattered. Beyond that, his follow-up and follow-through have been absolutely outstanding--something you just don't see very often anymore. He has continued to be available, answering questions and even helping guide my family members as well. It's clear that he genuinely cares about helping people, not just providing a service. If you're looking for someone trustworthy, thorough, and truly willing to go above and beyond, I highly recommend Dan. He did so much for so little, and I am incredibly grateful for everything he's done for me. Thank you again, Dan--I truly appreciate you!

    Danny really knocked it out of the park for me! My credit is up 83 points and counting!…read moreI'm recommending him to everyone i know

    Western States Financial - insurance - Updated June 2026

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