John Wallace was extremely patient with me and took the time to answer all of my questions--and I…read morehad a lot of them. Throughout the entire process, I always felt that he had my best interests in mind. I never felt rushed, pressured, or like I was being a nuisance. One of the reasons I initially reached out to John was because he is a Ramsey Trusted insurance professional. After working with him, I can see why he earned that designation. He focused on educating me, helping me understand my options, and finding the coverage that best fit my needs rather than trying to sell me the most expensive policy. Communication was excellent. Because of the nature of my job, I'm often unable to take phone calls and can only respond periodically throughout the day. John was incredibly accommodating, frequently communicating with me by text and making it easy to stay in touch. His follow-up was exceptional. After my policy was written, the insurance company requested documentation showing who was at fault in a couple of previous accidents. I had no idea where to begin, but once again, John stepped in to help. He explained exactly what documents I needed to obtain from my previous insurer and guided me through the process. He even followed up with the new insurance company on my behalf and called me back to confirm they had received everything. That level of service went far beyond what I expected, and I truly appreciated his help during what was already a stressful situation. Most importantly, John provided me with a fair and competitive quote. After comparing my options, I ultimately purchased a policy through him that another agent had quoted at nearly twice the price--for the exact same carrier, coverage, and policy. John is honest, knowledgeable, responsive, and genuinely cares about his clients. He helped me understand my insurance coverage and options better than any broker I have worked with in the past. If you're looking for a Ramsey Trusted professional who puts his clients first, I highly recommend John Wallace.

I have been a client of Celina from PROMAX for a many years now and the only thing I regret is that…read moreI didn't know about her sooner. She goes above and beyond to give the best service and recommendations that she thinks that you need by getting to know her clients and I feel that's important ,that's what makes her good Agent and a special agent.

This location of Allstate is no longer in business. It looks like So Cal Funding Group is now…read moreoccupying the space. I found out the hard way by trying to contact my old representative by walking in. ‍

Shopping for car insurance today as mine is way to high with USAA and found Kevin Gibbs Allstate…read moreInsurance .. got a quick quote and Kevin helped saved us a huge savings that we where paying .. We got a quote and signed up the same day . Very quick and great service here ! I will recommend this All State agent to all my friend .

Big shout out to Cheyne, got me a good rate and knocked everything out within 15 minutes. Will be…read morerecommending!

Worst insurance ever. Will not return calls. Will not cancel policies. I have been trying to cancel…read moremy policy for MONTHS with no call back and now they are trying to bill me for a vehicle I do not have. ​

Jessica is supah friendly and saved me the stress of dealing with the DMV. Friends don't let…read morefriends go to the DMV.

Jessica has gone above & beyond for me on several occasions. She is always pleasant & efficient…read more She has taken care of many of my DMV issues, all without mistakes, unlike the DMV office. She has become the 'Go To' person for everyone in my family, as well as business associates. Getting something done quickly, without the pain of going to the DMV is priceless!

Noemi and Ann helped with some issues on my husband's policy and what a pleasure it was working…read morewith them. Great communication and so efficient. Best customer service from them two!!

Naomi and her office are phenomenal. I was searching for new insurance close to a year ago for…read moremyself and my now adult daughter Naomi took care of me above and beyond what I was expecting but not only that she was super accommodating explained everything really well and made me feel extra comfortable dealing with her. I always recommend Naomi to people I speak to about insurance needs, I myself being a small business truly appreciate the service her and her team provide for us.

Anica is a one of a kind insurance broker, she is very personable and easy to talk with. She talks…read moreto you like she's known you forever, she returns your calls and text in a timely manner and she explains things to you clearly. She helped me out when my mortgage company would not accept my current insurance company because they lost their California "A" rating. I called many companies and was turned down, this left me puzzled because we only had 1 water damage claim. Anica while looking over my claim found that California Casualty had mistakenly listed my claim cost at 128k.. when it was only 28k. Anica advised me to Contact Lexus Nexus to file a complaint against California Casualty which I did and they straightened the claim cost amount out. Turns out California Casualty voided a check for 128k for some reason even though the cost was 28k but still listed the 128k on my account, when insurer's saw that 128k they wouldn't give me a policy. If it wasn't for Anica and her due diligence I would have never known what the problem was. Thank you Anica for all your help.

Working with Anica has been amazing. I first met her last year in the first days of February 2023…read moreright before I contracted Long Covid and didn't get to see her for awhile. She impressed me so much with her calm 17+ years of Insurance acumen and warm and gracious professionalism. I immediately liked her. Fast forward to 2024 and what a mess and nightmare it is in insurance in California. I see SM posts all the time from neighbors having policies cancelled and other nightmares. Anica has remained the calm ship in this storm with her years of expertise and being a longtime insurance professional. She made getting a quote so comfortable. Her recommendations really helped. Now I'm poised to move my auto insurance with her at my next policy renewal. Thank you Anica! Highly Recommend.

I was able to get my car insurance and tags with ease same day at low cost low down ! Highly…read morerecommend this office ask for Linda

Omgaahhh!!! When I say Linda helped me out She went above and beyond to make sure I was able to…read morehave affordable insurance on my new Kia van! As a mother of 4, affordable insurance is a must! Linda made sure that I was able to get great coverage and affordable. I always come back for all her services! She is amazing and I HIGHLY recommend her!

I went here with my mom to resubscribe for her annual AAA membership. We were seen in less than 5…read moreminutes, the transaction was quick and easy, and the customer service was friendly. The space was pretty large and very well kept. While I don't have AAA insurance, I have taken advantage of their road assistance and I'm glad I have it as a backup. I've also heard you can come here to complete your DMV registration but I haven't used this service yet. I like AAA because they also offer a ton of discounts for rental cars, traveling experiences, theme parks, and other perks.

The last two times I've been in here for DMV, the ladies have helped out so much! I'm thankful they…read moreare there helping. They always have a smile on their face. The place is clean. I even had an out of state issue she helped resolve. Appreciate them.

I don't know what office takes care of protection plans for Wayfair, but I just got off the phone…read morewith 1-877-027-7268. This company wants to make me pay for Wayfair's mistakes. Wayfair at least tried to reinstate my policy. All State blocked it because they wanted more money for Wayfairs' mistake. The companies are both on my bad list. After finally getting my chair, I can't protect it without paying double the amount to do so. Quess I'll just have to be extra careful!!!

I am so happy that I have Allstate. The office of Doug Moore in Rancho Cucamonga has such a great…read moreteam! BIG SHOUTOUT to CHASTADY H - she has awesome customer service. She was patient and always pleasant even when my husband and I were flustered with our situation. She quickly got us the coverage we immediately needed for our rental for a family trip. I am so appreciative of her efficiency and assistance. Make sure you get covered by Allstate, you will for sure be in good hands!!

I had my policy renewal in January and was charged an additional $100 beyond my regular premium. In…read moreFebruary, my autopay was not applied, and I was then told I would be charged a $50 late fee. I explained that autopay should have been active and requested to speak with Edgar, the representative I usually work with. The agent I spoke to did not provide his name and placed me on hold, stating he would speak with Edgar. When he returned, he told me Edgar said the only adjustment available was a $15 discount and implied that the $50 late fee could not be waived. I was also told Edgar would call me back once he was available, but I never received a call. Later, when I logged in to make my payment online, there was no indication of a $50 late fee at all. This raised concerns, as a legitimate fee should be reflected clearly in the online billing system. Based on this experience, I believe this situation warrants further review to ensure billing practices are accurate and transparent This is the number I had called +1 (909) 291-4040

Seems like they're mad when picking up the phone. They rude and if you want to add a vehicle to…read moreyour policy you have to pay $280 plus the insurance month. This really ridiculous I'm moving to a other insurance company. Really bad experience.