Went in to get some windshield wipers. One person was busy with a customer, the other was just…read moreputting up parts by the counter. Didn't acknowledge me, I waited about 5 min and decided to walk out. I guess they are not needing my business. So I went down the road to the other out part store. They must have the secret service employee's there.

I had to get my side view mirror replaced. I went to this autozone, the manager Justin is very…read morehelpful and down to earth. He helped me put my windshield wipers on and find the right size side view mirror.

This is my go to O'Reilly's auto parts, every time I go in there they have the part that I need. I…read moreexpect to go back whenever I need to get parts for my vehicles. The staff there is really nice. I will be back again.

I love O'Reilly auto parts because they always have what I need, but this store needs help with…read morecustomer service skills. Three employees present...2 just milling around doing menial tasks while I have to wait for an employee, who is on the phone, just to pick up an online order.

If only I could give "0" stars... RUDE!!! RUDE!!! Took my…read morecar to get a diagnostic check. Called to pick it up. No discussion of what was done, what was checked, or what could be wrong with my car. I called and asked what was done, he asked what the name was under, put me on hold, then came back and said, "ma'am that vehicle was picked up".. I said I know, we just got home with it and I would like to know what was done and what's wrong with it. He said they didn't find anything.. if nothing is wrong, then why does my car have 1) a rough start 2) vibrates in idle and reverse 3) it shakes and acts like it wants to die 4) it died on my husband in PARK in the DRIVEWAY this morning. He said nothing was said to them about any of that. So I asked what they do in a diagnostics check. He said it depends on. I asked on what? "Ma'am it depends on the vehicle". I asked if was hooked up to machine or scanner or what's done... music started playing. He put me on HOLD. Without telling me. I waited SEVERAL minutes without anyone picking the phone back up, so I hung up and called back. I said that was "NOT COOL!" You put me on hold without saying a word and you didn't even come back. "Ma'am, I have 5 people here waiting. I'll call you back when I have time".. I said no.. that's rude! He was talking to me first and I want to know what's wrong with my car because nothing was said when my husband showed up. He was handed the keys and told to have a good day! He said plenty was said. So I asked l... again... what diagnostic was ran, was anything found because I need my car fixed. He said nothing was found that he told my husband he can try to change out the motor mounts (we ordered them the other day with transmission mounts also and they came in today), so something must've been said for him to tell my husband to try what he already had intentions of doing. I asked how a diagnostic can be ran and nothing show, when my car obviously SHOWS signs. They should've noticed when they drove my car to move it. "Ma'am, I'm hanging up. Don't call here again and don't bring your vehicle here anymore, we won't work on it".. I asked his name.. "My name is Shawn and I'm the owner and I'm telling you not to come back here again." I asked "WHY?!" I just wanted to know what was done. We took it for a diagnostics. "And we didn't charge you for that ma'am. Don't call back. Don't bring your vehicle back." .. And here I am. Writing a review to let EVERYONE know how rude and unprofessional "Shawn" and Gary's Automotive is! If there was a choice of "0" stars, I would've picked that, but I had to pick the "1" star. We have taken our vehicles there before with no problem, but not anymore. Not after today. VERY RUDE!! VERY UNPROFESSIONAL!!! ("Shawn Grisham" is the owner of "Gary's"). Go somewhere else. Don't waste your time or money on a place that's unprofessional!! *Adding that my husband said that Shawn cut him off while he was trying to tell him what was wrong with my car, to talk to another customer about a $4,500 transmission job... you don't do that! You don't just cut people off and turn to the next.

We were in the middle of a twelve hour roadtrip when our check engine light came on, then began…read moreflashing. AutoZone could not find any specific issue, but recommended we see a mechanic. Every other place we called was unable to see us today. Gary's Automotive discovered we were basically out of oil (Jiffy Lube did not recommend an oil change for another 2k miles). They topped us off and sent us off with well wishes. Fast, friendly service! They were lifesavers! Thank you!

I had the pleasure of crossing paths with Chris Angel at this store. Excellent customer experience…read more I was helping a family member get her car back to running after the last person who"helped" actually stole her battery. Angel helped me significantly with not only the battery, but finding replacements for the other missing parts. He's very proficient and friendly.... Go see him he knows his stuff! Advanced Auto, give this man a raise or bonus or whatever y'all do to recognize employees that go above and beyond for their customers!

From the owner: Your local Advance Auto Parts at 749 Ambler Ave in Abilene offers automotive aftermarket products,…read morefree store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

As the spouse of someone who works here, I give the company 5's…read more My husband really likes working here, and enjoys the fact that it is a Christian based workplace. The one owner I know in the dealership is so nice. Yes Vic. I am talking about you. The few people from the home office I have dealt with are friendly and helpful. The Managers and Supervisors in the Abilene location are good people too. Abilene has a NEW location and building, and it is awesome! Huge! Beautiful! Inviting! Inside the main sales area sit the original CW truck, and another older work truck that has also been renovated. Mechanics. Can you say "Aah! Air conditioning in the shop!"? Huge ceiling fans to circulate the air! Nice break room with a tv included. And more! This new Lone Star Truck Company building is their pilot shop. They are now working on their 2nd new shop in... This place is more convenient for truckers to stop in at since it is right off highway 20 and FM 600. Oh, you want to check it out? Well! October 26, 2017 is the company grand opening to the public. 4-8PM. There will be food, freebies, and even face painting and more for the kiddos! Come on out and see the business and meet all the wonderful people that make this place so great! Apply for a job! Get your big rig scheduled for a tuneup AND a wash! I will definitely be checking in at the grand opening, and sharing more photos. "Until then, this is Bratgirl signing off good buddies!"

Came looking to buy some Jeep specific bolts, because the Jeep dealership in town wanted $40 for…read moreFOUR of them. I ended up leaving this place with an unexpected treasure trove full of aftermarket Jeep parts for next to nothing. Me and the guy who sold them to me will know exactly what happened that day, out of courtesy, I will refrain from any further comments about it. Just know everyone that worked here was very professional, courteous, and friendly. Even after they discovered they had misquoted me FAR below the market value of the items I took home with me. Would and most likely will be shopping here again.

called up there looking for a driveshaft that showed in stock on their website. the lady insisted…read moreon getting what type of rear axle I had, even though for this vehicle that was irrelevant information. I reminded her it was the FRONT shaft I was looking for, and she snarkily replies "I've been working here for over 50 years, I know what I'm doing". how embarrassing for her, working at a place for 50 years and still doesn't know parts. She insisted that they did t have the part, and I wasn't going to say anything else. at that point I would much rather give my money to someone else, which I did.

Great place. Trustworthy mechanic shop. Would recommend for sure went to get brakes changed.read more

The guys who work here are very nice, easy to talk to, and seem to be honest mechanics…read more They do state inspections. They do very strict inspections and they are on point when it comes to every little state requirement. They won't send you out the door with an unsafe vehicle. If your vehicle isn't up to the exact standard for state vehicle inspection, they will not let you go unsafe. They will be sure to tell you exactly what is wrong with your vehicle, no matter how minor the detail, and tell you where to go to have it corrected. So, they are nice guys. Very honest and friendly, and helpful yes. And, most importantly, they will not pass your vehicle if it is unsafe.

freak show converters are the best. have been using them since 2018 with great results. thier…read moreservice is A+. would highly recommend!

I Called Mike at FreakShow Performance before I took my 97 Chevrolet…read morePickup to his Shop I informed him what the truck was doing and asked for a rebuild price including the torque converter, he gave me a price and I took my truck in the next week, the turn around time was awesome, 2 days. the Truck ran and shifted like a Brand New one I am extremely please, this was my Dads Truck and when he passed away I got it so it means a lot to me and these Guys took great care of it, i highly recommend them.

I think all parts stores about the same. I come to Oreillys because a relative works for them…read more Prices are about the same wherever you go. Good service and knowledgeable people are what makes the difference. Most can't tell you anymore than what the computer says. If you find a good parts person, follow them wherever they are! It will save you a lot of problems and return trips.

I picked up a nail in the tire of our trailer and needed to get it fixed. O'Reilly Auto had a plug…read morekit. Its not as easy to use as I had remembered after and hour working with it I aired up the tire. The patch held and I was up and running again. Found them to be very helpful and knowledgeable.

I went in for an oil change today after they told me yesterday that they could do it but when I…read morearrived to the Walmart off highway 351 I was told when I got there that they couldn't do it. So again I showed up this morning didn't have an oil change done waited for a little bit and then I went to pay for my oil change which I requested the 288 one I ended up paying 40 bucks well I asked him why they said it's because the oil filter. So they charged me for an oil filter as they were out of my oil filter that supposedly fit my car and did not have the decency to come ask me if I wanted them to put it on or not they just did it and decided to charge me for it. They have horrible communication skills the cashier has no customer service as she kept telling me I'm just a cashier. The manager that was on duty was trying to explain to me the charges which I then let him know there was no communication to give me the opportunity to pick if I wanted to stay there and have it done with the higher oil filter or go somewhere else, I demanded my money back which they did give me but I would not suggest going to this Walmart for oil changes long waits and they do what they want to do.

Great way to waste an afternoon. If you enjoy getting the run around, buying your own filter for…read morethem to install (they were out), and terrible service then this is the place for you! 3.5 hour wait time but at least the other customers waiting were a joy. Shared complaints and good camaraderie can really turn a frustrating situation into something memorable, or at least bearable. Oh and they gave us the wrong car keys.