These guys are the best. Always great service. Highly recommend. So if your vehicle needs repairs…read moregive John a call.

The staff are friendly, accurate and timely with repairs! Can't recommend outlaw automotive enough!read more

When I first entered it was a 4 employees up at front all chain smoking with four Birds inside this…read moretiny space. With one employee walking around the garage with a lit cigarette I felt so uncomfortable as if there isn't enough gas and oil to light the whole place up. They took two days to "look" at my car and then had parts pulled apart on my car when they couldn't answer what they were fixing on the car. Their was no ropes closing off the oil pit and I've never gotten a worse response to asking for one of my possessions back (aka my car!) and when I asked they said "sure have this shit." If you are overwhelmed with workload I understand I was just looking for communication on how long they'd hold onto my car, what they were fixing, and what the diagnostic was. They don't like working on newer cars because of turbos so you're better off elsewhere. But if you're into potential fires this place will suit your needs.

Thank you Gail, Larry and everyone at Pittman's Garage for going the extra mile to get me back on…read morethe road heading back to California. Your efforts are GREATLY APPRECIATED!! KTSKOOP

This is a first class operation for great auto repair. Always a detailed estimate provided before…read morework is done. Complete trust in their service.

You can trust Procter Automotive to service your vehicle. I…read morewasn't fond of driving to Lubbock for maintenance. I am a widow of a husband that did everything car related. I have never felt I was taken advantage of, and certainly approve of my BMW being locked up in a well-lit parking lot across from the shop, if they have no room inside. , whose husband took care of servicing the cars. I have never felt taken advantage of pricewise. I love the fact they keep your car overnight in a fenced well lighted parking lot across from Procter automotive. With all the crime happening, it's nice to know that my vehicle is safe.

NEVER TAKE YOUR VEHICLE HERE! They completely ruined my car that I had just purchased. An employee…read moreleft a part off and oil was all over my garage floor the next morning. I returned my car to them, they kept it 3-4 days while waiting on a part to come in, and told me everything was fixed. I picked up my car and it would barely run. Takes a long time to accelerate more than 30 or 40 mph, shrill beeping notices are almost constant, ive had nothing but problems. My mother and stepfather were the only owners of this vehicle and it was always garaged and babied. It ran PERFECTLY before taking it to Ridgemont Superlube but they claim it's just a big ole coincidence that it now runs like . I am single and no longer have a reliable vehicle because I trusted them, and paid them $150 to destroy my car. Use a business with integrity--this business has NONE.

They ruint my lug nuts by rounding them off now I have to go to the dealership to get them removed…read moreand then broke my air filter housing causing premature wear and tear on the brand new filter not even 100 miles after the change, would not rec this place they do not know what their doing!

Worst mechanic shop ever. They did work on my vehicle without even asking for permission first,…read morethen charged me $100 just to put the battery plate and battery back in. Completely unprofessional and unacceptable. I do not recommend this shop to anyone.

i had my brake pads replaced on my truck,rotors turned,a week later brakes started squealing,wrong…read morepads,they replaced them.then i had them replace the electric window actuator on the drivers door.they didnt put the door panel back on right,its rattled ever since.the last time,and final,they replaced my water pump,2 hours later,i noticed coolant leaking from somewhere,i opened the hood and saw they didnt tighten the upper radiator hose clamps.this place is clean,fast,way overpriced,and their work is halfass,ill never go back

I arrived at your facility at 12:30 pm for a scheduled 1:00 pm appointment, 30 minutes early as…read morerequested. At that time, there were only two vehicles in the service stalls. Despite this, by 2:00 pm--more than an hour after my appointment time--no work had even begun on my vehicle. To make matters worse, your team had to move another vehicle out of a stall just to accommodate mine. You then informed me that the service would require an additional 1.5 hours of work, on top of all the time I had already wasted waiting since 12:30 pm, with even more waiting required afterward. This level of disorganization, poor time management, and lack of respect for customers' schedules is completely unacceptable. I made a commitment to your appointment time, yet your shop showed zero urgency or professionalism in honoring it. I expect this issue to be addressed immediately, including a full explanation and appropriate compensation for my wasted time. If not, I will be taking my business elsewhere and sharing this experience publicly.

I left my work van over the weekend for some work and when I picked it up, there was $2k worth of…read moretools missing from it. Don't go here they are negligent and will leave your doors unlocked for anyone to take stuff then say there is nothing they can do about it. Never again!

I have to say, this is the first time that I actually seek out an out of state service center to…read moregive them a rave review. You see.. driving back from Saginaw, TX to Los Angeles, we were involved in a highway incident that left our poor Chevy Volt with a pretty much destroyed front right wheel. As it turns out, it is virtually impossible to get the actual wheel in less than a week.. and it was hard enough to get even an INCORRECT temp wheel, but Lamanza and Brandon went out of their way to make it happen.. while we were stranded in Abiliene for 3 days.. that was MUCH better than the alternative SEVEN days required to get the right part. I verified from nearby Chevy dealers that this was actually a fact.. so, again, we are very grateful for everything Brandon and Lamanza did for us.. and might I say, the price was VERY reasonable, showing that they cared we were in a difficult situation and did their best to not make it worse. My wife and I want to clearly state, this Pep Boys is a bonafide GREAT place to take your car for service. We trust them and are grateful. I'm hoping this review will help bring this to the forefront. GREAT JOB guys. Kudos from a couple who are safe and sound in LA thanks to your efforts.

this place sucks so bad don't come here at all, i've made a total of 4 appointments and every time…read more i've came in it's been something. first time they were backed up which i was okay with that's understandable, second time they were once again backed up i wasn't going to make another but they offered to discount the price for me so i made my third appointment. once again i came in and i was told the mechanic had already left earlier in the day, they apologized and offered once again a discount and told me i was for sure going to be able to get in the day after so i made another appointment which is my 4th time. i came in and all of a sudden the mechanic called in. if it's not one thing it's another this place sucks.