Probably the most disgusting customer/client experiences of my life. I am new in town, looking for…read morea family doctor. I called on Tuesday, and the receptionist told me "yes, we are accepting new patients - you have to come in to meet the doctor and fill out a form". I go in today (Thusday) at 2:20 pm. Spoke with the receptionist, re-confirmed that I was there looking for a family doctor. She said "wow - great day to come in. He only has one patient before you. It should only be 10 minutes." So I sit and wait... and wait... and wait for 40 minutes. I ask what's up, and she tells me "Oh, some regular patients came in before you and had priority". Fine. I wait 25 more minutes and get taken in. The nurse or whoever asked what I was there for, I told her to interview for a family doctor, and she said in a most patronozing and concescending manner "This clinic is completely full. You can come in as a walk-in-patient, but definitely cannot be a full patient". I ask her and the doctor why they would tell me on the phone, and then again at the office, that they were taking patients. So at htis point I just ask for an apology, but they deny that any of their staff would have said they were taking new patients (the original receptionist was gone by this point), then when I start asking for an apology at least, they threaten to call security. My best guess is that the receptionist was on her last day, or having an awful day and just messing around with people. Truly felt like I was in the twilight zone. AVOID AVOID AVOID

waiting time is too much. there is no point for appointment. it was good for lat two years. had…read moresame experience 2020-2021. but good from end of 2021 to mid of 2023. staff have no idea why is too much delay

Dr L Beard has been our family physician for over 20 years and we couldn't be happier with her…read moreservice. She listens and addresses all your concerns, never rushes you. We consider ourselves very lucky to have her as our family doctor.

Dr Lisa Beard is my Family Physician…read more She is an amazing Doctor. She's warm, compassionate, understanding. She takes the time to listen & commiserate with your health problem. She doesn't rush you & prescribes the best course of treatment for your particular issue. If you could get an appointment to see her, it's worth it!

Horrible clinic! The staff service is inconsiderate. They really highlight the "free" in our…read moremedical system.

visited this clinic close to home on Monday. Good atmosphere, friendly front staff and the doctor I…read moresaw was thorough and patient. Would definitely use this clinic again when my regular GP isn' available. Claire Scott

You have to drive to the office to make an appointment because they do not answer the phone.read more

I love my family doctor dr salman however there's a lady with brown hair that works at the front…read moredesk who is extremely rude with dark hair kind of chubby she refused me to see a doctor tonight when I'm having an allergic reaction including not being able to breathe bc I can't afford 2$ for a mask right now because my tuition for college came out I was under the impression also it's against the ONTARIANS WITH DISABILITIES ACT to refuse someone service who is disabled for not wearing a mask I will call dr salman again tomorrow to let him know the same lady who laughed at me for crying when I had kidney stones refused me service when I'm having anaphylaxis BGH can confirm . Someone needs to fire her

Christine and her team are great - she has been my doctor since I was newly pregnant with my…read moredaughter and is now doctor to me and my two children. She is knowledgeable, personable and doesn't rush you out the door. Her practice also has an after care office that allows you to see doctors who are on call in the evening and on weekends and all the information goes directly back to Christine's office. No crappy walk in clinics! Definitely the best doctor I've ever had!

Great staff. Great doctors. Recently switched to them and have been really impressed all around…read more.. huge improvement from my previous family doctor. Feel like they genuinely care and, since it's a teaching facility as well, they're very thorough and up-to-date.