This is my first review of any business To be honest... I don't like dealing with insurance I don't find the office space comforting However... I was taken care of by an agent named Rebecca Regimbal She made me feel at ease, smile as well as coaxed me into a good laugh Great attitude, wonderful vibe, killer fashion, And free mints I mean, if you're gonna review anything, it may as well be for something worth mentioning You had me at free mints I stayed for the laughs -mFm read more

The wait time was understandable as there was only 2 employees working. Went in to get my license exchanged and Vivien was an absolute sweetheart. She was super friendly and make the whole process so quick and efficient. Thank you Vivien! read more

Do your own research as the people working here are useless! When trying to get you to do the knowledge tests as soon as possible, they conveniently forget to mention there are no road tests in Whistler all winter, leaving you live with a goddamn lerner's permit, not being able to drive your car on your own for months. When selling you car insurance, chatting about their ex boyfriends while adding coverage which they know will not actually cover the thing you need. At least I got a few good laugh from a few different car repair shops. Finally got to doing the road test, having 4 pieces of Canadian ID and my home passport, nope, not good enough. But telling me no worries, just come back with your work permit at some point, no hurry, not mentioning it should be valid for the next 6months, which made me miss that deadline, which I could catch if the guy would maybe be kind enough to mention that little fun fact. So, in the end, after my at least 7th visit of f***ing Icbc/Westland Insurance Whistler, after a good $100 spent on the tests and the drivers license card now you are telling me you will not send me my driver's license card anyway (so why did you make me pay $30 for it?!) and I have to come back every 6-8weeks to this shitty place to get a new shitty yellow piece of paper?! Thanks, you really are some pieces of shit, I hope you at least know that!​ read more

I would like to give Arthur Santiago a 5 star customer service for his help during the renewal of my insurance. He helped me find the right coverage for my needs. Thank you Arthur read more

The worst service ever. Long lines are expected at ICBC, but the staff at the drivers counter are unbelievably slow and unfriendly. read more

Getting Insurance is routine, but Becca Regimbal, in Whistler was friendly, knowledgeable, helpful & friendly, & fast.

Becca is a star! I went to Westland yesterday to renew my vehicle insurance - WOW - I was blown away by the cheerful and efficient service offered by Becca. She really knew her stuff and made it quick and easy for me. I've purchased ICBC coverage at Westland before and have always had fantastic service - it's obviously a very well run business. Thank you Becca and Westland! read more

Becca an amazing person who couldn't do enough for me I was required to renew my ICBC car insurance with Westland insurance in Whistler, my case was a little more complicated than normal owing to the recent insurance changes introduced by ICBC which directly impacts out of province drivers. I was extremely fortunate to have Becca dealing with my renewal , she went so far and above what any client could possibly expect an agent to do . All of this was done with a smile and a great sense of humour . She couldn't have been more helpful or tried any harder and in the end after successfully dealing with the speed bumps from ICBC she managed to effect a policy for me . I cannot praise her work ethic and her can do attitude enough , she is absolutely amazing and despite all the frustrations kept her sense of humour throughout . She is such a credit to the Whistler Office and I hope they appreciate what a wonderful associate she is and how much she enhances the Westland brand name read more

first review just to give 5 stars to arthur! was dreading getting my car transferred over from ontario to BC but arthur was absolutely amazing through the experience. just recommend going early before the long lines start :) nothing but positive things to say! read more

This place is small and the only location in town. I had to wait almost an hour to renew my drivers licence - which only took about 5 minutes. I'll avoid this place in the future and do my business when I make it to Squamish or Vancouver. read more