I never thought I'd say it about a bank but yes, I'm a fan of HSBC Bondi Junction. Everything about…read morethe experience of banking with them is excellent. In fact they are the absolute opposite of all the things I usually associate with banks. For me the experience of banks had always been long queues, rude and unhelpful staff and fees, fees, fees. While HSBC Bondi Junction is always a relatively quiet branch, or at least it is every time I've gone in, the queues if there are any are one or two people maximum. The service is efficient and the staff are friendly, helpful and extremely polite. I opened an online savings account with them and I pay absolutely no fees. None, zero, zilch. No matter how many times I withdraw money from atms, or pay by etfpos there are no fees. HSBC is the opposite of everything I associate with banks and I love them for it.

Really helpful lady assisted me with access issues on my Internet bank and was able to let me…read morepractise this in the branch. Very kind and friendly.

I'm really happy with Nab with me fee free account. The internet banking is easy to use as is the…read moremobile app. Not like some other banks which are annoying with codes and dongles. Branches are nice and well laid out. Lack of specialized bankers though you have to call the center.

Not the most competent staff are located on this branch. Went in and asked two staff for something…read more The first staff insisted the bank needed to charge me a fee to obtain the service, although I have obtained this service free of charge several times from the branches in the city. Then I approached another staff, but this one was worse, spoke bad English, and confirmed there was no such service. Headache! How is the training conducted?? Worse of all, they can't even be bothered to ask their seniors. I think this branch is overstaffed. When I first went in, two staff just pretended to be busy ignoring me, later I saw another staff coming chatting with one of them, while I was still waiting to be served. There doesn't seem to be anyone supervising the staff.

I've been coming here for bank loans and financial advice for 30 years. Great bank with friendly…read moreand helpful staff. It can get busy sometimes with only two tellers on duty. Good for loans and financial assistance.

You know how it can get real awki mo mo when you run into an old ex you didn't leave on the best…read moreterms with? Happened yesterday. I was outta cash and the closest place to hit was Commbank's self-service area in the Chatswood pedestrian mall, they've got like 6 ATMs there so it's super convenient but I still felt like I was cheating. Commbank was my childhood sweetheart but things went downhill, we had a messy breakup, and now I'm dating someone younger and cooler. We'll always have the Dollarmite Account, babe. You keep on keeping on. Also keep charging those wide-ranging fees. That's why I left you know. Oh good, that's right, here come the waterworks. I'M GLAD I LEFT.

Landed as an immigrant to Aus so I first had to activate my account before it could actually be…read moreused. When we showed up for our appointment we were told that the person assigned to us was transferred the week before to another branch. Since all cards and details were sent there, we had to go to his branch. At this point I could honestly say I was seriously doubtful that NAB and us would have a good working relationship. Fortunately, when we arrived, we were helped by friendly, knowledgeable staff. Thus, despite the small hiccup in the beginning, I feel confident NAB provides good customer care.

Recently stayed in the area. FX had AUD.USD trading around 0.78. Red Rate was about 0.80. Local…read morebanks were about .81. Bank of America back home was about 0.82. You can tell the rate should be good because it's a no frills hole in the wall. I called ahead to get a quote and they had the money waiting when I stopped in.

I don't know what kind of initiative they have in place at Westpac in Balmain, but whatever it is,…read moreit's working. The girls that work there are always smiling, always happy, and are either fantastic actors or genuinely love their jobs. Even when promted by customers to say a bad word (overheard: "So, is ____ a terrible boss to work for?"), the girls insist that it's a fantastic work environment, and it's hard not to believe them. Proudly displaying their support for local businesses in any which way they can, it really feels like Balmain Westpac is trying hard to become your local. And with the shop dotted by kids drawings, their reasonably efficient service and the tellers' ability to call you by name after a quick glance at your details, they might just succeed.