I'm new to this side of town so when I needed to see my regular dr. and couldn't get in for 3 WEEKS…read moreI started calling around and found this dr. and couldn't be happier Not only does he see patients starting at 7 am (which is a god-send since I don't have to miss work) but he also has some evening hours several days a week too. I got in for a new patient appt. next day. Dr. Holtzmeier was on time, very professional and great bedside manner. I didn't feel like he was rushing me out when I asked him tons of questions either. The only thing I would change would be to have better signage for his office. They are located on an entire floor above Hoolihan's Restaurant on Detroit Rd. (off the Columbia exit) but all that's there is a University Hospitals sign. Kind of confusing but so worth it once you know where you are going. I'm quite happy with my choice of Dr. Brant Holtzmeier.

Great family and general physician. Very intelligent and caring. Takes the time to explain pretty…read morecomplicated medical terminology to my father and I in a way that we both understand and can then explain to our other loved ones as well. The people that work in the office are pleasant and generally in a good mood as well.

Update - scalp healed with prescription med. Bedsores, 2 healed one on hip partly healed after one…read moreyear but infection set in and entered his blood, then bone. Wound still red and oozes, plus pieces of bone have surfaced. Oral antibiotics didn't help. Admitting him into the hospital for a pic line needed. He is holding his own and his body is remarkably fighting this. He is on Hospice and never wants to go to a hospital again.

Horrible care, they leave patients for hours without coming to help them with changing them to the…read morepoint people get severely Ill. They speak horrible to patients and shouldn't be in healthcare they clearly hate their jobs.

The staff is exceptional and very helpful. Everyone is welcoming and kind, Dr.s will explain…read moreeverything clearly and concisely. Quality healthy care service, would recommend to anyone.

I've been coming here for over a year. My primary physician is here. The front desk employees are…read morealways friendly. I usually don't have a problem getting appointments. The rooms are always clean and the doctors see you pretty much right away after you're put into a room.

CAN SOMEONE TRAIN/HELP secretary TISH? Preauth not submitted, approvals not entered for scheduling,…read moredoes not answer phone, does NOT RETURN phone calls. Other staff admit that she is awful. You can have the best surgeons but if the staff can't do their jobs, it doesn't matter. She has been there for four months and the issues continue and it is getting worse. It takes weeks for her to do her job, then you can schedule,, meanwhile Dr Shaia has open slots. Patients are needlessly suffering. This is ridiculous behavior from a doctor's office. This is not an insurance problem. It is a TISH problem.

Saw Dr. Deswarts very kind Dr, didn't wait long was the early for my appointment, ak the staff that…read moreI came in contact with were real nice, went to make an appointment with therapy they were very accommodating with my schedule, I've had the same issue last year therapy helped out a lot.

I came here today on a referral for a hip injection. Due to pain. Upon arrival I was greeted with…read morea smile and asked to go through the metal detector. I felt indifferent about the metal detector. On one side I thought it was a great idea to keep the bad people and weapons out. On the other side. I felt like I was in a safe environment. And didn't need to go through it. Either way the policy is to enter through it. So I did and that's that. My Dr that I seen today was Dr Wichman. She was very nice to interact with. And if I need to in the future. I hope I am able to deal with her.

What not to like. Checking in process is quick and easy. They call you within 10 minutes after…read morearriving. Have seen muliple doctors and all are very nice and willing to listen to you, You might have to go to other facilities for ultrasound but MRI's and x-rays are done on premises. So glad they are located in Middleburg Hts, so convenient for many people.

Guys, if you need a new primary care doc, Dr. Kelly is your guy…read more DISCLAIMER - I do not know if he is accepting new patients. I sure hope he is for ya'll's sake. Fast, friendly, to the point, kind...I mean just a great overall person. I cannot say enough good things about him. Mom has been going through a lot of health issues, he's been right along her side taking action. Highly recommend, even you need to quick check up!

AVOID!! I missed a couple appointments with Kelly, appointments for which I did not call in to…read morecancel. I understand that it was my responsibility. It was something that should be done- common courtesy. I take full responsibility for that. But things happen. There are reasons, but I'll make no excuses. Soon after I received a letter telling me if I didn't reschedule with their office I could no longer seek medical services from The Ohio Medical Group, assuming this would only apply to his office and the handful of other doctors located at the same small facility in Olmsted Falls. I didn't particularly care for this doctor's bedside manner on previous visits and never planned to return to his practice, so I simply ignored the letter and eventually sought another primary care provider. I soon learned this minor slight against Kelly would severely limit my ability to seek adequate healthcare. I AM NOW BANNED FROM SEEKING THE CARE OF ANY DOCTOR IN THE OHIO MEDICAL GROUP because of this minor infraction. The Ohio Medical group is a huge organisation that comprises a very large portion of medical practitioners in this community. Almost every doctor's office I contacted through my insurance has now told me they can't accept me as a patient because of this man, and that organisations irrational policies. Other than the mistakes I mentioned there were no other infractions or difficulties. I was, and I am always polite and respectful. Should each of them wield so much individual power? My ability to seek adequate healthcare is extremely limited now, so take this as a cautionary tale. I have nothing for disdain for the vindictive way I was treated and am strongly considering pursuing this further through TOMC chain of command whatever good that will do. Treat people like human beings. We are flawed. We make mistakes. And maybe, just maybe, a patient's well being should take precedence over time, money, and one man's (or one woman's) inflated sense of importance.

absolutely it's not worth it. Do not wish your time. Specially, when you are immigrant and looking…read morefor your medical just to schedule your appointment it takes three months three months. Can you believe it three months just to schedule you an appointment it's such a waste of time don't get your medical from here. I'm telling you you'll regret it.

Ive been seeing dr.s from this practice to long to not tell people. I heard from a friend that…read moreMandy the MD at this ridge location was good. I went to see her and told her how ive been sick for many years. She talked to me mostly said things I wanted to hear. Offered to be my medicine dr I sted of who I was seeing at another family practice location and told me she would start prescribing me all the meds I currently took that day so she could become my MD from now on. Not much happened about the reason of the visit. So a few days pass I see my original doctor at the other location and which she read the notes to me, which said nothing but refer back with Anne. Thats it that's all she said she did not start any paper work to switch me over and she did not refill any of my prescriptions or attempt to try too start that process. My Dr said she didnt do anything you said she was going too. Just said to see my original MD. In complete shock. Ive realzied most of the Dr here get paid no matter what happens to us. They go home to there family happy healthy with all the money we give. And not care of my scary health symptoms, i'm desperate for answers.I have a son of my own trying to do the hold a job and pay bills is my every moment struggle. I came to her for some kind of help anything. She gave me nothing... they don't care about you period they want the government money that we can provide for them. So that they can have a good life.They can give two craps how you feel or if your dying. Ive had to do research intensive research on my own throughout the years, to narrow down my symptoms to what it could be. Then, on my own search for the doctors who diagnose people like me with the symptoms, I have. I'm doing all the work, meanwhile, being sick and trying to hold a job. These people are after your money.They could care less about you.And how you feel, or what's wrong with you?I have experienced this time and time again.

First off! Dawn gibson is the bomb .com and they always get you in and out. Your usual wait time is…read moreno longer than 10-15. I've been going here for 26 years and they never let me down. Carla and mac are the best to talk to on the phone. They all show they care!

Find another doctor…read more There are 5 doctors in this office, and can never see you. They have way too many patients. Dont expect to get an appointment unless you call 3 days in advance, and thats if you can get through on the phone. Twice before the office would not answer the phone 2 hours after opening, and I had to call the elyria office to make sure they were open. Somehow after I called the other office and complained, they would finally answer when I called back, only to be told "we have no openings today sir'. With quite an atitude, not really any suggestions to help you, just an atitude for bothering them. So like I said, if you dont wanna deal with rude office personnel for an hour when you are sick, only to find you cant see a doctor, find another one. Not worth the hassle.