Excellent hardware store. I purchased a few Stihl products from here and had others serviced. Very…read moreknowledgeable staff and technicians. I received quick reliable service.l every time I've been there. Full recommendation.

I would much rather go here than to the big box store but they close at 6 and at 5 on Saturday…read more.. the day homeowners are fixing things and they close at 5 WTF

They have everything I need to complete my job. I am so happy I can go in and find any screw or…read morebolt. They are a step above any hardware store I have ever been too. I will always go to Engel's to get my supplies

Very helpful picking out the right tool for the job. Gave me some good tips. They have a great…read moreselection of tools to rent. They loaded a heavy tool in the back of the car for me. My shoulder has a torn ligament so I was very thankful. I had forgot I had the tool and they kindly asked if I was ready to return, which I did.

Neat place with great service and a knowledgeable staff. We recently bought a used stump grinder…read morehere and the staff was extremely helpful every step of the way. They really took the time to clean it, provide maintenance records, and show us the workings of it before we purchased. Will definitely visit here for all our equipment needs. They have a great inventory and selection of quality of equipment.

It's wild to me that I am here writing a review about a bad experience from 10 months ago that I…read morethought was handled, but has actually come back to haunt me. In June of 2023 I called a contacted Acme through Yelp because I had filled out a "project" request. The request was to unlock a residential doorknob of a basement for a property that I managed. I spoke with Acme on the phone to set up a time for them to come out, at which time they gave me a quote for changing the lock. When the person arrived to change it (Mike), he was unable to get the lock opened and said it would have to be completely removed and replaced with a new lock (after, we were able to contact another locksmith who came out and successfully unlocked the doorknob). This was going to take the visit up to over $300 if they provided a lock. I consulted with the person I managed the property for and they wanted me to buy a lock instead of the using one Acme offered due to the price and inability to complete the job. When I informed Mike of this, he became very short and irritated, asking how long it was going to take, and was very inflexible. I once again consulted with the property manager, and due to the unprofessionalism of Mike, and how much the cost had gone up from the initial quote, he decided not to continue the service with Acme. The property owner contacted Acme, who were apologetic, stated we would not have to pay for the service, said they were "grateful" that I did not write a review of my experience. Now here we are, 10 months later and this week I receive a call from Acme. They said they were "clearing some files," found my invoice and were going to send it to me. This invoice was a $175 charge for a visit and labor fee. They also charge an additional 3% processing fee for payments after 10 days of the invoice. I was never informed of a trip fee that would be charged prior to the visit, or that it was expected to be cash on delivery of service. This is something I assumed would have been established when they gave me the quote. I can adamantly say I do not recommend Acme for locksmith services. The inflexibility of the person who came out to complete the work, the lack of transparency with the charges prior to the visit, and the fact that 10 months later they are now trying to charge me $175 speaks to the lack of integrity within the company.

Went to get lock fixed only to find that this ache at 815 Madison looks like it's permanently…read moreclosed.

Great staff. Very friendly and helpful. We had been searching high and low through multiple big box…read morehardware stores for tiny bolts without luck. The staff helped us find exactly what we needed. Prices were great too!

What a great resource! Huge selection and very competitive prices. Family business and everyone…read morethat works there is very knowledgeable. So many times when I visit one of the "big box" stores, the associates are friendly but don't really know the products. Merrillee's staff are helpful and experienced. Great place!