Passion for excellence indeed! Returned calls promptly, very professional detailed quote. Jim &…read morepartner repaired/replaced boards, sanded, patched, and painted our deck. They also sealed our stone patio. You can see this company takes pride in their work. Would recommend without hesitation!

Folks, this is one of those rare businesses where you feel great about the money you spent…read more We moved into a new-to-us home, and the deck was looking tired. On top of that, it had been covered in a solid stain and I wanted to bring back the natural wood grain if possible. I had one contractor come by, and they refused to quote the job, as it would be too large for their crew. The next contractor that came gave me a quote, but it was clear he didn't want to sand and strip the deck, rather preferring to just wash it and put a fresh coat on. I didn't get a good feeling about the attention to detail they would provide. Then Jim from Grand Reflection came out. He's the owner. He's the estimator. He's the lead worker. He explained all of my options and was very honest about the pros and cons to each. He didn't try to sell me the easy solution, but he didn't push the most expensive either. His communication via phone and email was impeccable. He arrived at the times he said he would arrive. If the weather was bad, I got an email or text letting me know it wasn't a good day to work on the deck, and he let me know when he expected to return. Once the contract was signed, nothing changed. His crew of two (he and one other gentleman) came daily. They arrived early and worked late. It was a two week job and he was on site for the full shift each and every day. Jim obviously takes a ton of pride in his craftsmanship. The work itself was tedious and back breaking. No detail was sacrificed. Each board needed sanded. He worked in between the boards with hand tools. Screws and nails needed sunk. He prepped and stained all visible surfaces, and the undersides, and hidden nooks and corners that nobody will ever see! When you care for the areas nobody sees, you are a class act. We are absolutely thrilled with our major deck rehab and restoration and I consider it the pride of our home.

I used Pristine Cleaning Solutions OH to have my Brother Cleveland apartment thoroughly cleaned,…read moreespecially entire bathroom, kitchen, stove, oven, refrigerator.... It's an old apartment and needed a lot of work. Booking the appointment was also quite simple. I called and spoke to Jamsmine who was very helpful. The day before the cleaning and the day of the cleaning , reminders were sent. The workers are timely, kind, focus on everything requested, and clean even the spots I have a hard time getting to. They arrived on time and worked for the entire 2 1/2 hours. Amazing deal to refresh your spot every now and then!

I hired this company for a move-in cleaning at the beginning of the month and unfortunately was…read morevery disappointed with the results. The appointment was moved last minute from 11am to 6-7pm (they came at 7:30), which I accommodated though it was annoying because I had planned to start moving in that evening and now couldn't, but the cleaning itself was nowhere near what I was promised. I was told the entire house would be dusted, shelves and cabinets wiped out, floors swept and mopped, and everything left spotless along with a LONG list of things that should've been cleaned. Instead, I walked into cobwebs in multiple rooms, bathroom cabinets with hair, kitchen cabinets still dusty, gunk left on the floors, and even a toilet with urine on the outside and this was before I had even moved in so it was not mine. I ended up having to go back over everything myself. The women who came were very kind, but the actual cleaning was not worth the $200 I paid. I asked for a small discount afterward ($20 off), but in hindsight I wish I had pushed for more given the amount of work I had to redo. To make matters worse, within an hour of leaving around 9pm, they texted me at 10pm saying they "still haven't received payment." Considering they had rescheduled the job 8 hours later the night before, that felt very unprofessional and in poor taste. I have debated writing a review all month and truly wanted to support this woman-owned business, but I also want to be honest for anyone considering them and tell you to double-check what level of service you'll be getting.

Bo his team replaced my Lakewood roof and did some gutter/downspout repair. Bo was professional…read moreand attentive to scheduling the work, answering questions, and ensuring I was satisfied with the quality of the work. His team were professional and hard workers. I also recommended them to my neighbors, where they did good work. Also, price was cheaper than the competition! Would gladly recommend.

This review is for: Phoenix Roofing; 14408 Detroit Rd; Lakewood, OH 44107; 330-524-8323…read more I can't say enough great things about Phoenix Roofing and owner, Bo Pilkington, who kept me fully informed every step of the way, from first estimate to garage roof install. The Phoenix crew practically rebuilt my garage, installing badly needed support to the garage sides and back wall. Do yourself a huge favor & let Phoenix Roofing do the job right the first time. My garage roof was severely damaged during April 1st storm. I did my research & over the last 2 months, received quite a few roofing companies estimates. Some requested signing a contract, which I of course read and chose not to sign. A couple had open ended clauses which would have enabled the company to charge unlimited extra material and extra labor costs. Phoenix Roofing does Stellar work, charges a more than fair price and deserves your business. Carol Ann Lambert Puritas Ave, Cleveland

What a great and trustworthy roofing company. Second time we have used them. This time I called…read morethem after we noticed a small water stain on the ceiling in our kitchen in a bay window bump out. John came out and checked the situation. He found some older calk had dried out around the drip edge against the house and he added some fresh calk to repair it. Didn't charge for the service. Unbelieveable. This is the kind of company and service you want to use for your roofing an construction needs. Highly recommended company.

Great service!! Called on a Tuesday, roof fixed that Friday!! Will use for all my construction…read moreneeds!!

Very professional, put up with all of my indecision about choices, and end product looks great!read more

I hired this company in the fall of 2016 to add soffit vents. Two years later, my front gutter…read morebegan to sag. The fascia board had slipped and everything was pulling away. Even though it was 2 years later, I called Jeff about the problem. He came out the next day to look at it. Anyone who tries to hire contractors knows how hard it is to get someone to call you back, but to have them come the next day is unheard of! Jeff is a standup guy who stands by his work and within 2 weeks it was fixed. (It only took that long because it's January and we had to wait for a break in the weather.) I was not charged for this repair. I highly recommend Jeff and his team because they warranty their work, even years later.

Had my fuse box replaced and an outdoor light installed. Very happy with both. Job well done and…read moreJim and his helper were well versed , dependable , polite and pleasant.

You have to watch the pricing - it is extremely high. Yes I approved the work and pricing before…read morehand, but it was run through so quickly that I didn't realize what I was paying. $700 and change to install a waterproof connector in a wire? Took him about 30 minutes. I have since checked with two other electricians I know personally and they said that should have been $120 or so TOPS. Also, had to do a call back because the outside outlet boxes were installed with very sloppy use of silicone sealant. Yes, they did fix it on the callback, but they had to scrape the paint off the house around the fixture to remove all the slathered on sealant. This was in a very visible place right next to my front door. We did sign up for their one year subscription at $16 per month that is supposed to give us discounted services (15% off) but I suspect that any actual work will be much more than 15% over market before discount. Their technicians were friendly and professional, but I was hoping that for an over $2,000 bill the work would have at least been done correctly the first time and the charges would be reasonable. I really hate to give less than five star reviews but I'm giving them a three because they did tell me the pricing up front and I agreed to it, it was only afterwards when I read the actual receipt that I realized how much I was charged. Believe me, when they do my "free" whole house inspection and they make recommendations, I'm going to review them with a fine tooth comb and if necessary get additional quotes. I guess my trust factor isn't what it should be with this company when it comes to pricing.

Excellent Work - very easy to work with and gets the work done when they say they will - will…read moredefinitely use again

Dan has consistently done a great job cleaning my gutters and downspouts for four years. I'd highly…read morerecommend him.

Can't say enough good things about Jarred and his team. I called them over the winter and Jarred…read moresaid he'd be in touch in the spring. Truthfully, I didn't expect to hear back from him. But sure enough, during a string of relatively nice days, Jarred called and showed up to clean my gutters despite the cold! They worked quickly, cleaned up everything beautifully, and I couldn't be happier!

Very pleased with the service of Above and Beyond in February of 2026. They came out, reviewed the…read moredamage from my fallen gutters, explained what need to be done, gave an estimate, then later emailed a contract. They arrived on time on the installation day and when the work was done, had me review the results. I was very pleased with the new gutters and they cleaned everything up afterwards. They were very courteous, very knowledgable and professional.