Store open at 10 on Apple Maps, but no one is there at 10! very annoying, update the maps or be…read morepunctual. laziness loses customers

I would not recommend coming to this place. The guy was incredibly rude! We purchased pods that…read morewere disgusting and stale & Unlike most of the shops if they sold you a product that was bad they would be more than happy to accommodate you by exchanging or refunding you for it. I was charged an extra $10 just to exchange it for something that wasn't bad! Or he was going to keep $10 of my money if I wanted a refund! I definitely won't be coming back to a place that treats their customers this way!!!!!

Good selection and chill staff. Most of what is offered is affordable. There are however top shelf…read moreitems as well , so something for everyone.

I'll be completely honest and say that this place has helped improve my life a ton…read more I go there for my kratom and not only has it improved my workouts due to the focus and I clean energy but also keeps me from the alcohol. Its not for everyone but it has definitely helped with my work and social life with mood improvement and can also be used for mild aches and pains relief. Cheers to Brandon and Mike and the guys @ Oasis (I hope I got the names right) for offering the best Kratom in the area at the best price!!!

House of vapor has taken care of me time and time again I actually owe them for helping officially…read morequit smoking cigarettes but they also started me on a new addiction and that's the chase of the cloud. They always have a great selection on all your vaping needs including e juice mods atomizers tanks batteries and kenthal and manufactured coils for tanks that need it their prices are very competitive and the knowledge is unreal they can answer every question you have and they can do it with detail. They were very patient with me they taught me how to build a coil and it only took 29 different times going there lol now I'm a champ ! Only thing is they run out of a lot of stuff and takes forever I feel like for them to restock sometimes. That's why only four stars. So call before you go to see if it's in stock what your looking for. Greg pretty much the only employee there is amazing he does a great job with everything and he is extremely honest which will make this company go far in the over populated ecig city.

UNPROFESSIONAL AND POOR CUSTOMER SERVICE! I initially ordered a puffco pro online and went into the…read morestore to see if it was ready to be picked up. Upon arriving at the store the store employee who was very nice was talking with me and I told him about how I received a discount from the online store which was great! The employee went on to tell me that if my puffco item is discounted it will void my warranty. He even went on to tell me how he's encountered customers in the past who have had this issue. Naturally I decided to purchase in store so I could keep the warranty. (If you were told your $400 product wasn't warrantied wouldn't you?) I come to find out that I was misled by the employee and I could have kept my online order (with the 25% discount) and still maintained the warranty through puffco. I reached out via the website hoping someone could help me and unfortunately I was met with short answers and a total disregard for customer service. Considering I was given incorrect information from a store employee which ended up costing me 100+ dollars I was anticipating them to recognize the mistake and hopefully attempt to right the wrong. Instead I was told "we can't do anything about it no more" and they promptly ended the discussion. Highly disappointed as I thought the shop and store employee were great and had a nice selection, but I will not give my business to a company who disregards its paying customers so flippantly.

I wasn't thrilled about the drive from Niagara Falls to N. Tonawanda but once I walked in the store…read moreI was totally impressed with the products and variety. Customer service was great and now that I've been it was worth the drive!

Was visiting the area for a vacation. I am from California and very partial to my vapor lounge…read morethere. Didn't bring enough juice for my trip and decided to go on Yelp and look for a close vape store near my hotel. Found this gem not even half a block away. They didn't have any reviews yet and were not rated. I must say this was such a pleasant experience the gentleman behind the counter let me try all the juices and gave me the history of the company which I thought was absolutely amazing. They use all natural products and have a deal when you buy 3 30 mil. Bottles it's only 30 dollars. This was also near Easter time and they had a thing where you picked an Easter egg opened it up and I happened to get a free bottle of eJuice. I will definitely be back to them when I move to the East Coast.

The staff has been extremely helpful every time I have shopped here. They had a lot of product…read moreknowledge and were able to patiently answer tons of my questions. Another thing I really appreciated was the fact that they were honest sales people. They didn't try to steer me towards the most expensive products or to convince me to buy anything I didn't need. It was a respectable demonstration of great customer service.

Th smoothest stoagies this side of the Mississippi with their beautiful arrangement of sticks in…read morethe humidor the size of some NYC apartments

Excellent and knowledgeable service, friendly and relaxed atmosphere, great cigar selection,…read morefriendly and helpful staff and very welcoming to "regulars" and newcomers. I encourage cigar novices and experienced aficiandos to stop by.

Love it. Smokes, smokers, smoke, snacks, all kinds of stuff…read more Cash only but there's an ATM outside by the front door.

Awesome selection and prices!! Please come closer to nj!! The selection includes smoothies and…read moreshakes and the PRICES MUST VEVSEEN TO BE BELIEVED!! Seriously amazing in all ways. Edibles ice hash sand lots more!!

Nice people and very helpful. Although I've been vaping for about 6 years I really didn't know a…read morewhole lot about it. The man that was here on Sunday knew what I probably wanted and made some suggestions. I have a new ecig now and I'm very happy. He spent as much time as I needed and had phenomenal patience.