First of all, I never give a five star review, simply because I don't care how good a specific…read moreservice encounter was, there is always room for improvement. Secondly, my wife and I have used Ohler & Holzhauer for our HVAC and plumbing needs for over a decade and have been satisfied with their work, the technicians and their pricing. A recent service request was answered and addressed promptly. The support staff inside is very pleasant and easy to deal with. The techs, Justin and Anthony, were professional, personable and knowledgeable. They advised us of what they were going to do and they did what they said. These two young gents represented the company well in our opinion and we have every reason to believe the Ohler & Holzhauer company will get a shot at our future business. Bill and Shari B.

Jason arrived quickly and fixed our problem and was very professional We shall use Ohler &…read moreHolzhauer for all our plumbing needs The Spillman's

About a month ago I reached out due to electrical damage to my home and the receptionist was awful…read moreand left me dumbfounded. In a 3 minute phone call, she told me the rate was $300hr 6 times and I had to pay in full 3 times. While she was highlighting that, she got frustrated with me and kept cutting me off because I could not tell her what exactly needed to be replaced. My home took an electrical surge and I wasn't an electrician. These folks do good work and my family uses them when needed. I found the electrician's card from Great Lakes that did work for us last time so I'll be contacting him directly to see if they are available to finish up one of the stages we are at. There was no issue with the amount/rates being charged, that's the part that dumbfounded me

I have used GLEC for three projects on two different properties. Three different teams have…read moreresponded. Office staff has always been courteous, helpful, and professional. Cleary explained fees. The guys doing the work have all been fabulous. Reliable, on-time, take time to listen and explain options. Work completed on-time and within initial estimate. The third projected required getting some hardware from the warehouse and rather than wasting time on the first visit to go retrieve it and come back, Tyler rearranged his schedule to come by first thing on day 2 to complete what turned out to be a bigger than expected project. Highly recommend this company for any and all domestic electrical project.

Leiter is a Top Notch Professional that is very busy helping customers get service especially if…read moreit's an emergency. He will quickly respond to your issue wheather it's electrical, heating, or cooling. He's a Licensed Electrician, Plumber, and Heating and Cooling Expert. I recommend Mr Leiter 100%. I have used and recommended his Services to others and Never had a single complaint! His pricing is Very competitive and his estimates are free! Highly Recommend and you will not be disappointed!

I would not recommend or work with this company again. I chose GLIC despite negative reviews but…read moreboy did it backfire on me. It started out great. Every employee I spoke to was kind (Paul, Kellie, Kam, Jon), the actual technician (Kam) was friendly. However, they failed the initial inspection and had to redo weather proofing. I've since had to hire another electrician to finish labeling the panel after GLIC did a service upgrade. The panel doesn't actually fit all of the breakers and covers them slightly. New electrician said without a new box there is no way to make them fit, so it will always look odd. We found out more that indicated poor work, but this review is long enough without getting into those details. To put it short and sweet: the communication between employees at GLIC is extremely poor and caused a variety of issues with scheduling, parts, etc. I started this process working with Jon on scheduling and Paul on the estimate. I sent a list of the work requested by email, explained it over the phone, and went over it in person with Paul. We ended up condensing it down and ultimately approved: 1. $675 Dual sensor, photo-ion smoke detectors for each level of the home 2. $3,150 200-amp service upgrade 3. $462.50 220 volt stove plug installation In total from 11/15 to 1/24 we communicated through 22 phone calls, 44 text messages, and 9 emails for this single job. Here are some examples of why we had to communicate so frequently: - We wanted to confirm that they were going to pull permits and send electricians who are licensed in the State of Michigan. - We needed a new invoice sent over and waited 2 weeks but it hadn't been sent. - On what would have been day 1 of work, GLIC cancelled on us 2 minutes before scheduled start time. - Actual day 1 of work ended because of an emergency call. We were told they'd possibly come back the next day, or Monday of the next week. I called and texted without any response until Monday morning when they scheduled us for later that week. - They brought the wrong smoke detectors to the house on day 2 of work. I can assure you that this review can't fully encapsulate the fuming frustration that experiencing all of this was. The sad part is that GLIC has all of the opportunity to get it together and be better, but I happened to be on the receiving end of their sloppy practices. I paid thousands of dollars to be able to tell you to listen to the other negative reviews. Don't be like me and give the benefit of a doubt, you'll regret it just like I do.

This was a Home Serve (Home Warranty) claim. Dan did an excellent job on correcting the kitchen…read moresink light and garbage disposal switches that was created by a previous contractor. Dan was professional and very friendly which made me comfortable of having him doing the work in my home.

Our air conditioning went out. We chose Gilbert because they were recommended by a neighbor who…read morealso recommended Blake the technician. When we called to set up an appointment we asked for Blake. He came when he said he would. He was polite and knowledgeable. He explained very clearly what the issue was and how he fixed the issue. I highly recommend Gilbert and will use them for any future air conditioning and heating needs. We feel we got good value for money spent.

Gilbert installed our new furnace, a/c, and gas fireplace. Todd, Clyde, and Casey are THE BEST…read more They are more like friends than business peoople. They provide customer service with genuine concern and friendliness, at a reasonable price. We highly recommend.

We were leaving to go out of state within hours of finding out sewage was backing up into the…read morebasement from roots in the pipe. I called everywhere basically begging to get someone. Due to the heavy rains, and problems people were having with sump pumps, everyone was booked. Gearhart called and said they had arranged for someone to come fix it. They could not have sent a better person for this job! We were so stressed and Jarret had such a great attitude and positive personality that it turned the situation around. He got the problem taken care of, and we were able to leave on vacation as planned. 5 Star service - 5 Star employee.

Friendly and helpful staff. They helped me out the same day despite being very busy…read more Knowledgeable technician fixed the problem on first visit. Very fair price especially considering it was an emergency visit.

While this occurred during COVID, after speaking with Bruce about a job he refused to return my…read morecalls or texts. The decent thing to do would be to take 60 seconds and inform me he wasnt interested, that way I could move on.

Response time was great! Bruce and his son took care of the problem and were professional and…read morefriendly

HIGHHHLLYYY RECCOMEND!! Super friendly, mindful of the house & the surroundings,…read more Did exactly what my house needed! Didnt mind i have a large friendly pup. And on time:) They were recommended by a friend of mine! Now I am passing on this Wonderful company to you!!

We had an emergency situation at a rental property that occurred early on a Saturday morning when I…read morewas out of town - hours away. I called Miller's and they had someone onsite at the property within an hour. They had fully resolved the main problem by mid-day and continued to monitor the situation over the next 2-3 days. Very happy with their service, professionalism, and assistance. Life savers. I would highly recommend their cleaning and restoration services. We will be using them for all of our properties.