This is not something that I normally do, place a review; Let alone a negative one. I have thought…read moreabout this long and hard, since my daughter and I encountered this company; last Saturday at a birthday party. We were guests to the party and the bounce house company had shown up very late to set the equiptment up. The part had already started and they looked to of just started setting it up. I watched from close by as one of the parent's concerns didnt seam to both them. A few parents of children there had voiced to the parent doing the party concerns of the large hooked shaped steaks in the ground. The stakes very much as I could see still sticking out of the ground. As a huge safety and tripping factor many parents and i had. They seamed bothered with the fact anyone was even mentioning it. They were having issues with a blower and well into the party half the bounce house was still not up. Kids were getting hyped and asking adults when they could go on it. I felt as if they were having such issues someone should of left and brought back a replacement or someone else in the company bring it out. Well into an hour of the party they gave up taking half of it down saying they would be back. So for the remained of the party they only had half the structure to play on. Which for a 3 year old birthday made it hard for the younger ones to even do anything. Major disappointment for the birthday boy and others.The party was from 2-5pm and had been over by the time everyone from the company came back. We stayed to try and help whe. I could hear the party throwing parent talking with the bounce house people. They thought by offer her another day would make it fine. The party was today, the guest drove in for today. The party was at a friend of the family's house today. The next day was not going to do anything to help the fact that they majorly failed this event. The parent tried to offer who was there left if they wanted to come back the next day. Most parents could not. The birthday boy was crushed! Parents upset, and rightfully so. I watched as I wanted to see how this company handled itself. We rentalot of bounce houses for personal and church reasons, and have for years. Not always the same company. I have for sure noted this companys name, and will make sure to make it noted to not use them for our town, church , friends or personal use. Like I said I did not want to make this review hot headed, so i waited and thought hard on what i would say. I see this may not be the norm for them, but it still makes me very wirry that if things do go wrong, they can not handle the issues correctly, timely or tacitly. I could just see the parents face as she tried to talk to the owner on the phone. I am sorry the company is yours, and when this went down. He should of made himself visible there. I sidn check back the next day to see if he showed like he promised by 5pm. I found that he had not. I was able to in the end bring my daughter back there from around 6-8pm. they had not shown up for the unit so she was able to finally play on it. Until atleast they got their. But by 8am it was getting dark, and he had not shown either still. Please I do not recommend one to use them, and if you do. Please be prepared if anything goes wrong, for it to be handled poorly. Poor customer service poor attitudes... just poor all the way around.

My son turned six years old, so me and his dad threw him a birthday party 4th of July weekend and…read morerented a inflatable waterslide from DSM inflatables. We Paid $375 for the day. They were supposed to come at 12 but didn't arrive until 1:15. after it was set up it started to lose air and separate at the bottom I called the company to come and fix it, the guy Told me that if it happens again to call so he can come back I asked if he could just stay so it won't take time away from the party and he declined. Well it did happen again and at that time I'm upset and ask for some money back, the managers response was he didn't want to go back and fourth and he will come pick up the Equipment because it's separating and losing air is a health hazard to the children. he also stated he would not give me any of my money back. my son's birthday was ruined and our money was wasted, I am so disgusted with that company please do not do business with them.

Completely let us down - we had a major cultural event in Des Moines with over 4000 people turnout…read more Bounce houses were booked in advance, money was paid before the event - they were supposed to arrive at 10am, and I got a call at 12:06pm saying they couldn't arrive until around 1pm. Main crowd and families gathered between 11-2pm ... They still hadn't arrived by 1:30pm. Completely let us down ... NOT SHOWING UP at all. Got a refund but our event was ruined as we couldn't keep families at our festival long enough - kids couldn't enjoy the bounce houses. We had ordered 2 to ensure kids had something to do. NEVER HIRING FROM HOP-A-LOT again.

This place is actually pretty rad. For under 10 bucks you…read morecan give your kid a lot of hop for not much drop in the wallet department! Now usually these kinda places freak me out... cause I'm a germ a phobe but this place seemed pretty clean and hey when it's cold out and you need a little slide time this is a great option! There are plenty options for jumping and bumping here.. I will be back I bet!

Great price $11 to play. The staff was cleaning often. Obviously takes pride in the establishment!…read moreDid not smell dirty. Very well maintained. Water only. But they have a nice place to get pizza, nachos and snacks. Lots of kids and friends to be made.

I was just checking it out but my kids are too small for this. My kids are two years old. I think…read moreit's a place to take your kids who are 6+. It's a bit pricey for under 2 since the only thing that is there for little kids is a small little tikes slide and we have that same one at home

I needed a can of primer today so stopped at True Value Hardware in West Des Moines. Ended up…read moregetting everything that I needed. BONUS! It was pouring down rain and 4 employees + the owner jumped to get an umbrella to walk me to my car! Wow!! They have this kindness in their soul! No one ask, no one hesitated! This is what every business strives to be and have others say. This TRUE VALUE is the real deal!" thanks - Carol

I enjoy shopping at this store. The employees are very nice and friendly. I would hate so much to…read moresee this location close. It's a local store that needs community support