Wifey and I dropped in at Southeast Construction Product's Chino yard to evaluate their range of…read morestone veneer finishes for a small project we are working on. We arrived at 3:30pm, unaware that they closed at 4. Most of the employees were somewhat rushed or mildly frazzled because it was near "closing time" and there was a contingent of at leadt 3 or 4 other customers waiting for help. However, FRANCISCO was superlative!! He graciously and patiently escorted us to a trio of different veneers we were considering, patiently answered all of our questions and even referred us to a tradesman who could assist us with the installation of our order. More people should exhibit the grace and even happiness that Francisco displayed to us, even 5mins past closing time!

Excellent local supply for construction items in Chino. Eleen and Franciso were both helpful and…read moreawesome with a Pacific Clay brick product I needed for a project! Definitely returning in the future!!

10+ Years of Loyalty Dismissed Over Poor Customer Service and Lack of Integrity…read more I've been a consistent customer of Resource Building Materials for over 10 years, frequently purchasing materials for both residential and commercial projects. Unfortunately, my most recent experience was deeply disappointing and has made me reconsider ever doing business with them again. On June 4, 2025, I purchased epoxy/resin products totaling $1,821.00 for a paver protection project at my home. These products turned out to be incorrect for the job, a mistake made by the contractor I hired. Wanting to resolve the issue properly, I attempted to return the unused and sealed materials on July 1, 2025--only 27 days after purchase, well within a commonly accepted 30-day return window. I spoke with Alexis, and later her manager Diego, who both demonstrated a stunning lack of professionalism. Initially, I was told flat-out that no refunds are allowed, which was surprising considering my long-standing relationship with the company. I calmly asked them to review the disclosures printed on the bottom of the receipt, which clearly state that returns are subject to a 25% restocking fee--not a total denial of return. Once I presented the facts, they pivoted and claimed the return was being denied because the purchase was made "over 30 days ago"--again, not true. I challenged them using the original purchase date and receipt, proving that only 27 days had passed. At that point, their excuse changed again: Diego questioned how they could know if the product hadn't been left outside in the sun. I found this completely unacceptable and insulting. For the record, the product has been sitting untouched in my garage, easily visible, stacked in sealed 5-gallon aluminum buckets. I immediately recognized them as unused materials and attempted to return them before any legitimate window would expire. This felt like an intentional effort to avoid issuing a refund or store credit--completely dismissing my long history of business with them. Rather than owning up to a poorly handled situation, they chose to pass blame, make false assumptions, and contradict their own return policy. There was no accountability, no willingness to resolve the issue fairly, and no appreciation for a customer who's spent tens of thousands of dollars over the years. And for the record, I do not like to leave bad reviews whatsoever. In fact, you can check my Yelp account--I don't leave bad reviews at all. It takes a lot to push me to this point, and for me to take the time to write this, you have to piss me off at least 10 times more than normal. That's how bad it was dealing with Diego and Alexis at Resource Building Materials. To say I'm disappointed is an understatement. This is not how you treat a loyal client. If this is the new standard of customer service at Resource Building Materials, I can no longer recommend them--and will be taking my business elsewhere moving forward.

This is my go to for all the hardscaping needs. Sand, gravel, pebble, DG, rock and much much more!…read more It's a great place to go for inspiration for various projects going on from DIY to contractors.

I went to Howard and Son's today to pick up some steel studs and angle iron for a remodel project…read moreat my business, Layton Printing in LaVerne. I called ahead and Mitch reassured me that he had the hardware I would need. Upon arrival I was greeted with a friendly introduction to the team which includes Mitch's brother, Billy. Their father started the business back in the day and it was all around a great experiences. These guys were literally some of the friendliest people I have ever met. Highly recommend them for a project. Manuel loaded our truck and located all of the right parts for us. Thank you so much, I'll be back for more stuff soon as I am redoing several offices in my warehouse.

howard and sons is a family owned and run company that has been here forever! they have pretty much…read moreeverything you need for a building yard. if they don't have it just tell them and they'll stock it for you!

Ontario Building Materials is very knowledgeable and helpful and has all the hardscape you need to…read moremake a beautiful landscape. Teresa was particularly a valuable resource and helped us find an skilled contractor we used. She also worked with us on pricing in our large format pavers for our pool deck. We're fortunate to have found this gem!

Worst costumer service I've ever experienced. Grumpy old man yelled at me for parking incorrectly…read more If he would of gone about in a well mannered way they wouldn't have lost my business.

6/5/26 Ornate & beautifully designed pottery (made in Mexico). I wasn't expecting drawn to this…read morespot because it is what I looking for. Chris, one of the staff there was very helpful. I forgot to ask the shop owner's name & he was also kind & helpful. The majority of pottery is made in Mexico-just exquisite! I love the vibrant colors and designs. The prices are fair and possibly better priced compared to other places. Hubby was speaking with some of the staff and was informed that the owners have been the same ones for 80 years! (Back when this area was a citrus grove!). Overall I had a wonderful experience here & would love to return to patronize this business.

Great selection and friendly, professional and helpful team, been there several times, my yard is…read morelooking GOOD! Thx

Southeast construction products is a place to come to for all your construction project needs. No…read morematter the size of your project, they have just about everything that you may need to complete your job. They have multiple locations around Southern California, and I have been to two of their locations, South El monte, and this one, located in Covina. Both places are great, fully stocked, friendly & helpful service. But the Covina location, far exceeded my expectations for customer service. The guy that helped me, I believe his name was Ernie, he was great, so friendly, and extremely helpful in assisting me in my remodeling project. He made my purchase and delivery of my building materials so easy. So because of the great service I received from him, I'm making this location my primary go to store, even though this location is slightly further from me, than the El Monte location. 5 stars from me.

Went in to find a cinder block that was a certain size and color at the Covina location. Walked in…read moreand Janine was the cashier that I showed a picture of what I needed and the color and she was completely rude and even acted like I was being an inconvenience of being there. She was absolutely no help and literally told me to "go outside and find it" I eventually found what I needed, walked back in and she started saying something then stopped and rang me up. Not a good look...

Got my water heater here. Very clean, well stocked, and great customer service. Had everything that…read morewas needed. Highly recommend!

Ray at Winsupply came through for us in a big way today and we couldn't be happier with the level…read moreof customer service we received. I was on the hunt for a burner assembly for our AO Smith home water heater and couldn't go another few days waiting for parts from an online source. I agree that cold showers can do wonders for a person, but for a family of 6 with teenage girls and elderly parent, they were ready to toss me out of the house if I didn't get the hot water running. While AO Smith was humming and hawing of where I could find the part I needed or how long it would take; enter Winsupply. Ray went above and beyond to arrange for the part within a few hours and had Tony bring it straight to us. Now, I don't know that Ray can work the same wonders every time, but he did when it counted for me. I've worked public procurement most of my career and Ray came through with a level of value add that I truly admire. You've earned my business and will be sure to give you call when any need comes up. Thank you Ray and Tony! If you're looking for parts and supplies, give Winsupply an opportunity to help you out too!

I want to thank Dave for making my shopping experience simple and easy. Come in and visit for…read moreamazing deals.

Great pricing, and so many great options and quality of products to choose from…read more Manny was very helpful, I will definitely recommend to friends and family for home projects. You get the same quality here for a better price.