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    Wherley Generations Moving and Storage

    4.0 (7 reviews)
    Closed 8:00 am - 5:00 pm

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    Bms

    Bms

    (10 reviews)

    This experience was outstandingly horrible. Really impressive how terrible this company made things…read morewithout us realizing it until it was over. Poor management of dishonest, lazy, disrespectful and manipulative employees. That's how they operate. Here is an itemized list of the issues we had: 1. Our goods had to be put in storage for 2 weeks because they arrived a week before we did and the company couldn't deliver them until a week after we arrived. It was a busy moving season so it was annoying but understandable. But, because some items weren't packed properly to begin with and then they were put into storage and left for 2 weeks we ended up with thousands of dollars' worth of damage. Waiting to see how much of that we get back with how this company's shifty employees try to skirt the standards. 2. When we went to put in the claim the first time, about 6 weeks later our items were still showing as in transit so we couldn't make a claim. 3. Not sure how they are connected to the company that packed us to start but that was also a nightmare we didn't see coming until unloading. Several items were not packed or wrapped and got destroyed or seriously damaged in the loading, unloading, storage, and unloading. 4. The crew that came to unpack was only 3 people. We have always had at least 5 or more people unloading and unpacking. Some moving companies will even send over 10 people. It was clear by the end of the day they thought they were only unloading even though we were entitled to a full unpack if we wanted. I'll get to that insanity later. 5. The crew left several pieces and boxes saran wrapped that should have been taken out of the wrap, and put together. 6. The parts box was still half full when they left. Several items were not put together at all, which is something that was paid for. 7. Furniture was assembled incorrectly and missing parts. The crew member putting the furniture together didn't bother to tell us they couldn't find all of the parts of an item and left a dangerous situation for our small children. 8. One of the crew members started complaining about how tired he was near the end of the day and I found him laying on my child's bedroom floor while he watched another crew member put the previously mentioned item together incorrectly. 9. I'll say it was my fault for not seeing the fine print that said "we are entitled to a full unpack to the customer's satisfaction". I should have been more diligent inspecting their work, but I was under the wrong impression that these were professionals. We were not satisfied. We should have had a full unpack with 100% respect for our items. We paid for a complete unpack and when we asked for it the crew lead said that they would just dump the box contents on the floor and it would take 3-5 more hours after they had been there for about 10 hours already. We said we wanted it and they proceeded to do exactly that. Dumped a bunch, but not all of boxes on our floors and only in 1 hour. There were still so many unopened boxes after this incredibly disrespectful hour. They did not finish and didn't even ask for me to verify. At this point I was the only one at home with them and unable to do a proper look around to verify the unpack. Several boxes were left untouched, while we had to wade through the piles they dumped just as they said they would. 10. When we asked for the unpack, the tired and lazy crew member copped an attitude and broke an item as he was unpacking not to my satisfaction. 11. They refused to put together one item and said a third party would call to set up an appointment to put it together. I put it together in 20 min. Never received a call from said third party. So they are also liars. Maybe we got unlucky with our crew. Another crew came to pick up boxes we had unpacked ourselves because the first crew were dishonest in their 100% unpack to our satisfaction. This second crew seemed far more put together and helpful. It was just a short period of time I spent with them, so who knows what a full day would have been like. We have heard about several other bad experiences with this company so it wasn't just our "luck" of the draw.

    MALICIOUS NEGLIGENCE. As a Navy family we have moved ten times in the last 19 years, and I have…read morenever seen such complete and utter disrespect for the property of others. We just received our household goods overseas which were packed by this crew in York, PA. They literally just threw my family heirlooms - WHICH WERE MARKED WITH SIGNS SAYING 'FAMILY HEIRLOOMS, PLEASE PACK WELL', into boxes with ZERO PADDING WHATSOEVER. My deceased grandmother's (who raised me) food processor and mixer were just dumped into a box with random other items WITH ZERO PACKING- NO WRAPPING, NO PADDING, NOTHING. A dirty dog mat was thrown in with BAKEWARE; breakable decor thrown into boxes with ZERO PACKING. Save yourself the suspense, anxiety, shock, and heartbreak and use someone else or just throw your loved possessions in a dumpster up front.

    Big Boy's Rigging Service - Loaded and Rigged

    Big Boy's Rigging Service

    (1 review)

    Certified equipment, Great management, Quick and knowledgeable providers!…read more I hired BBRS for moving our company's lab. Brian, the person manages the work came over have a look at the warehouse and gave us reasonable quote in comparison to 4 other companies in the area. The biggest issue we had was of scheduling because we decided in hurry that we need to move out of our area and taht made it hard to find the rigging company to un-install our platform and pilot equipment. However, BBRS were really came to rescue with good plan and reasonable prices. On the day of move, they brought their own equipment such as forklifts and other essential tools. I briefed them what needed to be done and what goes where and they finished everything in less time than I estimated and everything was done precisely and carefully. I would highly reccomend these guys if you are moving heavy machinery.

    From the owner: We've Got What It Takes To Get The Job Done Right…read more Big Boy's Rigging is a family owned and operated business. Our mission is to provide outstanding, reliable, and affordable services. In addition to experienced, dependable rigging services, we also offer warehousing, millwright and trucking services. We pride ourselves in coordination of plant moves resulting in a limited amount of downtime to the customer. By providing these services, we hope to be the one customers call when they need to get the job done right.When you've got something valuable to move...when its big and heavy or very fragile, machine or art, statues or generators...if you've got to move it then it's time to call Big Boy's Rigging.

    Smooth Moves

    Smooth Moves

    (11 reviews)

    If I could rate this company at "0" stars, I would! DO NOT HIRE THIS COMPANY! I had gotten a quote…read morethat was very reasonable and affordable for my budget. I had email and telephone exchanges with Jared and everything was set. Then on moving day THEY NEVER SHOWED UP! I received no phone call, no email, nothing! I called both the 888 number and 717 number and all I kept getting was voice mail. My boyfriend ended up moving all of my stuff in the rain with his open-bed truck. Thankfully, this was an in-town move and that none of my things were ruined. My 2-3 hour move turned into a 4 day and about 6 trips in his truck. I never even received a phone call after all my voice mail messages I received. DO NOT HIRE THIS COMPANY! MOVING MADE NONEXISTENT IS MORE LIKE IT!

    This entire company is HORRIBLE. From their movers to their customer service! Whatever you do, do…read morenot hire them. Their prices seem reasonable but they will find at least one way rip you off, if not more. We hired these guys to help us move because their rate was very reasonable. NEVER AGAIN! They did an ok job of packing up our stuff but ignored our instructions on how certain things should and should NOT be lifted. They damaged our gas grill because of it. Then when the time came to drive to our new residence the movers TOTALLY IGNORED our directions and, although they left 15 minutes before we did, they conveniently (for them) managed to arrive at the house 40 minutes after us!!!! In the meantime, numerous calls to the cell phone number they provided went unanswered. When they finally arrived they were like, "Which way did you guys go???" We were fuming!!!! Next issue was with the piano....they broke the music stand off the top of the piano and then accused us of removing the stand before they arrived when we asked . It'll cost $150 to replace it. Billing......OF COURSE they charged us for extra time it took them to travel even though they ignored our directions. And when we question their billing it took us a week to get a real person on the phone and another week to get a call back. i'm telling you, these guys are scam artists. If i could give them a negative scoring I would. DO. NOT. HIRE. THEM!

    Wherley Generations Moving and Storage - movers - Updated June 2026

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