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    Whidbey Audio Video

    5.0 (6 reviews)
    Closed 9:00 am - 3:00 pm

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    Encore Custom Theater - Entertainment room at Angelsong Retreat.  Encore installed TV on wall, speakers that match decor, Apple TV, DVD, and radio.

    Encore Custom Theater

    (14 reviews)

    I was looking for someone to help me transform an 18'x12' space in our lower living floor in to a…read moresmall home theater for a while when I was fortunate to find Adam. I was really hoping to take advantage of real home theater equipment with a dedicated receiver and speakers instead of having to settle for a sound bar yet again. To say that Adam was the perfect find in my quest for this project would be an understatement! From our first meeting where he swung by for a walkthrough of my space and I had the opportunity to first describe my end goal I knew he was who I wanted to work with. His undivided attention to my vision and patience answering all my questions peppered with critical advice wherever needed was exactly what I needed. I decided to proceed with hiring him for my project after our initial sync. Right from the beginning he was very cognizant of my budget and needs and did a fantastic job helping me choose just the right equipment I'd need to truly get the most out of my investment. The amount of time and effort he invested in addressing all my questions/concerns and helping me narrow down things to the best components for the space and my price range is something I will always really appreciate. We went over a few quotes and settled on the final setup after which we collaborated on purchasing the equipment(some of the components I purchased directly, while the rest he procured for me from his distributors). Adam kept me posted at every step of the way from ordering through delivery of the necessary equipment until we finally scheduled the install date once we had all the equipment delivered. On the install date, Adam arrived promptly, and set out to work tirelessly until the entire room was wired up, equipment installed and perfectly callibrated and my mind blown with the final result. He did a fantastic job of running the required speaker wire under the baseboards and mounting the equipment(including an 83" panel) cleanly, and then calibrating the entire system for the space. Additionally I'd requested some help with lighting in a few spaces. Even though the overall work went over by a few hours compared to what was originally quoted(which is perfectly reasonable for the quality of work performed), and for which I'd have gladly paid him for his efforts, Adam only charged me for the hours that he'd originally quoted me. That type of integrity is just rare to come across! His work ethic, attention to detail and honesty is inspiring and I'd recommend him in a heartbeat to anyone that has similar needs for a project. I've included a few pictures of the before and after setup of the space mentioned above.

    Had Adam install a 70" inch TV, Speaker bar, and wire connections to a pre-existing cabinet and…read morewired an IR Blaster so I can hide all the equipment and still have remotes work. He also wired internet line from my router in my office through the crawl space to the cabinet. So happy with the install and the way it looks....really clean. Also wired another volume control for my home speaker system. I got a couple quotes and his was the best. Had some guys wanting to drill holes and set up conduit through the outside of my house. A year later and Adam is still prompt with answering occasional questions. Highly recommended. You'll be happy with the end product.

    Seattle Hi-Fi - Marantz Ki Ruby

    Seattle Hi-Fi

    (12 reviews)

    Save yourself countless hours of research through online forums and call Burt for all your AV…read moreneeds! Home AV is one of my passions and definitely a hobby. One of the frustrating things about getting into something beyond Home Theater in a Box is the barrier to entry. Burt at Seattle Hi-Fi can help you demystify any questions you might have whether you are a novice or interested in bi-amping into a stereo amp bridge to a mono-block. Burt can hang with just about anyone and has the same positive attitude no matter the conversation. One of the key differentiators with Seattle Hi-Fi vs every other company I have done business with is how welcoming they are to your needs AND budget! Any AV shop will cater to your needs if your budget is right. All AV shops can make you feel welcomed if you are spending a huge amount of money. Burt has helped me when I was spending a single digit % of his suggested budget on an item the exact same as when I was spending more than what he suggested! I have felt like an extremely valued customer through every interaction with Burt, regardless of what I needed or what I was spending. Burt has spent time helping me debug problems AFTER the purchase was complete on a new use case I had and just generally is fantastic. Seattle Hi-Fi is my favorite store in the greater Seattle area, and my favorite AV store I have ever been to! Cannot recommend Seattle Hi-Fi enough.

    Update - came back after the first great experience to investigate a power filter. I've not had…read moregreat luck with power conditioners - they are expensive and don't seem to do much. If anything, they've limited sound quality. Seattle HiFi recommended the Niagara 1200, and phoned me when one became available. I was open to looking at the more expensive versions but was persuaded that I really just needed the basic 1200 model. With low expectations, I plugged my gear in. Wow. Immediately heard improvements. Cleaner top end, more detail, better bass definition, and less ear fatigue when listening to digital gear. Color me highly impressed again.

    HelloTech

    HelloTech

    (86 reviews)

    Downtown

    Stay as far away as you can from HelloTech! They total scam you into unbreakable contract. The…read morepeople they send to your house are in on it. I immediately filed a complaint and by the time they got back to me it was past the 30 cancel policy. I've tired numerous times to connect with them and all I get is the run around! I hate to sounds stupid but HelloTech just plan old sucks!!!! STAY AWAY!!!!!! The tech asked for a towl to clean with but as you see he did nothing with it he asked me to! There were 2 bolts left in the old mount and he asked me if he could remove them and I said ok then he changed me another 150 bucks but didn't tell me it until I received the bill after he left! I could go on and on but I strongly advise stay away no customer service nor do they care. When i complained about the installer they said thank you for letting us know but offered nothing!!!!

    I booked an appointment with HelloTech to have a TV mounted. The tech was supposed to arrive…read morebetween 1pm-5pm. I sat home all say and the tech was a no show! They never called or emailed me. So I rescheduled for the next day between 9am-12pm, no show, no call, no email. Figured one more try, rescheduled for the next day, guess what? NO SHOW, NO CALL, NO EMAIL. I cannot believe this company is in business and I am not even sure it's a real company because I was never able to contact anybody. It also took almost 3 weeks to have the hold released on my credit card that they put for the service and the only reason it was released is because I can contested the charge with my credit card. I would not recommend this company to anybody.!

    Whidbey Audio Video - homeautomation - Updated June 2026

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