Have had these folks do plumbing work twice in the past year or so & in both cases they were…read morepunctual, did good work, and charged reasonable rates. Also great communication via text/email/etc - I'll definitely give them first consideration anytime i need work in the future.

Same day service! Josh arrived on time and found the issue with our water heater quickly…read more Turns out, there was nothing wrong with the water heater......apparently, someone leaned something against the water heater, bumping the thermostat control which turned the temp very low. I asked for the bill......no charge! Lebo's will be my go to plumber from now on.

Have used Central Penn for both preventative maintenance and plumbing repairs, and they are very…read moreprofessional and note pricing up front. Based on previous experience and calling around to other plumbers, I believe their preventative maintenance is reasonably priced ($125 for 'spring maintenance'). For repairs, they charge a 'trip fee' ($65 at the time of this writing) just to come to diagnose the problem, which again, is about in line with industry standards (some plumbing companies I called were a little cheaper while others were more expensive), though I did find one area plumbing company that will waive their trip fee if they do the repair (David Long in New Cumberland). To me, that's the most reasonable policy. We recently had Central Penn come out to the house due to an issue with our shower plumbing. The handle to turn the water on/off became impossible to turn in one direction. The issue was diagnosed as a bad cartridge, and the technician had the correct part to fix it, which he did in about 15 minutes. At the same time, we had him check our kitchen faucet, which had also had some leaking. This got a little more complicated because of a 'nut' that wouldn't release (no fault of Central Penn), and the technician had to call the manufacturer for instructions because the faucet was under warranty. Acting upon those instructions, we had to wait a day or so for a part to come in, and the initial attempt to make the repair failed (as the technician had suspected it might), so the tech called Moen again to get a different part. Unfortunately, at this point, the kitchen faucet was no longer useable. To make a long story short, due to a large party we were having over the weekend and the lack of availability of a tech to fix the problem prior to said party, I ended up doing the repair myself with the part Moen had shipped to the plumber (I live about 10 minutes from the business, so was able to pick it up), and ultimately, I paid Central Penn about $330 and the only thing we had to show for it was the repaired shower handle (again, a 15 minute job). Throughout the process, the technician was professional and worked with the manufactuer directly rather than making me contact them, which was appreciated, though I did end up having to talk to them myself to get the parts delivered prior to the weekend party (not knowing Central Penn wouldn't be available to do the fix until afterward). In summary, Central Penn was quick to respond to our call, very professional, and discussed pricing up front, but in the end, we paid quite a bit of money and had little to show for it, so we'll probably give someone else a try next time those dreaded words "honey, call the plumber" are uttered in the house. In general, a cheaper route is to use a plumber who is not part of a larger company, but then you will likely not get the response time required to fix the issue quickly. Update 4/14 - Owner of the company, working with Moen, has offered us a new faucet free of charge because he wasn't happy with how this situation was handled. It's the effort companies apply in trying to keep customers happy that separates one from another. Don't know if we'll go for the new faucet, but I've changed my previous opinion, and we'd certainly be willing to use Central Penn again.

Years of solid service, then one maintenance visit, $5k in avoidable damage, and selective silence…read morelater... I used them happily for years on a bi-annual plan with zero issues and would have recommended them without hesitation. That changed after our late-January routine maintenance visit. Shortly after, the AC froze for the first time ever, thawed, and flooded the hallway with significant property damage. A second Central Penn tech came out, flagged restricted return airflow, and recommended adding another return. We got the estimate, requested minor changes for a revised quote - and never received one. During that window of waiting on the quote, the unit froze a second time. Only then did I bring in a 2nd independent licensed HVAC contractor, who discovered the blower fan speed was set incorrectly for the system. Combined with the restricted airflow from the vent being bolted and taped shut, this incorrect and overlooked fan speed was gradually destroying the equipment. Two unit freeze-ups, two Central Penn visits, property damage and two additional visits and repairs from a 2nd contractor left me roughly $5k out of pocket for problems that appear to have started the moment their first tech left in January. * First tech left the filter access door taped and bolted shut, restricting airflow. * Second tech correctly noted the restricted return air but somehow never noticed (or checked) that the blower fan speed was set incorrectly for the system (which one can only assume was correctly set prior to the January visit). At that visit I was given no warning to stop using the unit or any indication that continued operation could cause further damage as every previous visit stated the unit was in correct working order. * When I followed up via email afterwards with a full overview of the situation, they agreed to refund their follow-up visit to the bi-annual maintenance check (which I'm still waiting on the actual money from) I simply asked whether bolting/taping a filter door shut is standard procedure and whether techs routinely verify blower speed. That email has now gone 2+ weeks unanswered. Hard not to read the silence as an unwillingness to acknowledge either issue because of the liability it would create. I'm not asking for perfection. I'm asking that multiple paid maintenance visits catch the obvious things that can destroy an HVAC system, let alone most likely having the techs creating the issues, and that a long-time customer at least get a straight answer when things go sideways. Neither fully happened.

My oil fired hot water heater which supplements my heat pump was not turning on. I called BNH on a…read moreFriday evening and they were willing to come out that night, but as I was on the phone, my wife called up from the cellar and said it had fired up. I knew it was overdue for routine servicing so I arranged for them to come the following week. They did a better job of servicing than anyone I have ever used before. They put an additive in the oil tank to get rid of impurities; they scraped out the exhaust pipe, they noticed some moisture in a copper pipe leading to the air circulator and removed the insulation and explained that the insulation on that short run of pipe was corroding the pipe and should be left off. They caulked the nuts holding the exhaust flue. NO OTHER SERVICE PEOPLE HAVE DONE ANY OF THOSE THINGS!

I called for help, and was told they didn't want to do any work for me because of the manufacturer…read moreof my equipment. They also made reference to other customers that refused to pay their bill, assuming I was one of them without even knowing who I was. Very unprofessional and rude! I wouldn't even bother making the call.

Best service you can get with honest pricing, work looks flawless and significantly less expensive…read morethan the big companies. True plumbing and hvac experts

Had issues with our kitchen faucet. They said we needed a new faucet and it would cost $1000 for…read morefaucet and labor. They would not use a faucet we purchase ourselves. Paid $75 for a visit and accomplished nothing. Not happy with the outcome on our end. Still have a non-working faucet and now need to figure out how to install it ourselves. Seems way overpriced.

account unit efficiently and with a smile. Tyler is a grea5 asset to Jeff Wilbur Plumbing. Love…read moremy maintenance agreement and the fairness in fees. I HIGHLY recommend Jeff Wilbur Plumbing.

Always great things to say about Jeff Wilbur Plumbing and Heating! They have been taking care of…read moreour home for years! Had a new wood furnace installed DEC 20 and needed it connected to my HVAC. Called Jeff and after a quick inspection, he had a plan a team here very quickly. That wood furnace is a dream and our house is as warm as ever! Jeff, Justin and the team of installers are tops with us! Highly recommended!

I asked for an estimate, if it was free. I was TOLD "No we don't do free estimates. You pay a fee…read moreso we can put it towards the balance of OUR NEW machines." He LOST 3 customers INSTANTLY!!! I'm NOT responsible for HIS PURCHASES...NOR WILL I PAY them for him... DON'T EXPECT SATIFICATION!! They need YOUR MONEY...for THEIR choices!! Doesn't sound like a GOOD company...WHEN did they start bussiness?? Here are his EXACT words: No free esitmates. Huntingdon county.. the fee for the esitmate applies to the bal. Of the new equitment if purchased. I REPORTED HIM...BLOCKED HIM...BBB COMPLIANT!!!

BUYER BEWARE -- Heat went out in the middle of the night, and I could not get my regular HVAC guy…read more Called M&T Mechanical in the morning (8am) and they agreed to come and look at the problem which I believed to be a clogged fuel line. They arrived as indicated and looked at the oil furnace and ended saying that I had a "blown" motor. They'd be back after getting one from Ace Hardware. Got everything working again, which was good. When I got the bill ($700), I was more than surprised at the expense. Later, I checked the Ace Hardware website (and at the store ) which said the motor (Beckett 21805) was listed at $124.99 (Home Depot has it for @$87). I was willing to pay more for the emergency call but to get almost a 300% markup on the motor ($125 marked up to $350) and an oil filter (marked up to $100) is GOUGING. Normal industry rate is 50% markup. So, the long and short of it is: BUYER BEWARE when it comes to M&T Mechanical. You will DEFINITELY pay more than fair market and more likely be scammed by a company that's more interested in a big payoff that will cost consumers. Again, BUYER BEWARE when it comes to M&T Mechanical--it will work but will leave a hole in your pocket and bad taste in your mouth. If desperate for service, call elsewhere.

Needed a new water heater with a booster, older gentleman was unsure what a booster was so he…read moreconvinced my wife on an over price 80 gal tank. The day it was installed and unknown to me they removed my washers drain hose so they could run their own drain line. Next day did a load of laundry and thanks to their incompetence, my garage got flooded. Thanks for the waste of my time and money

Friendly and excellent service. The job was a minor spray hose replacement, but Jones Plumbing gave…read moreit their full attention.

The customer service and service provided to fix my plumbing was outstanding. I highly recommend…read morethis company.