I came to Prairie Ridge Assisted Living in Waupun, in June 2024. I have been treated with respect…read moreand love. The care givers all work very hard and I love them all. We are given as much or as little care as we want or need. Our activity director is excellent. We have a very diverse set of activities that we can participate in or choose not to. For the most part our food is very good. (You can please some of the people all of the time and all the people some of the time but you can't please all of the people all of the time.) All in all - I love it here!

If I could give this place negative stars I would. Where to even begin?! The residents are…read moreneglected and miss treated, they get swore at and screamed at. The residents all have buzzers to push to get a caregivers attention and they just reset the alarm n continue to do what they were doing. The main boss of the facility doesn't care about her workers at all she rather sit in her office n gossip. I worked at the beaver dam facility for a month and walked out. There is so much drama and bullshit all the time. The staff all have their cliques and shun anyone that is t one of them. They are mostly minorities and anyone that's not is given attitude or a hard time. When brought to the bosses attention her response was " that's just how they are " that's not just how anyone is. It's how they are allowed to act with no repercussions. The place is a total joke all around. I've came in on morning shifts to find my residents soaked In urine from head to toe because the noc shift didn't take them to the bathroom. The district manager has Pedophile charges pending (public record) and no one bats an eye lash at it. The place is disgusting all around.

I previously worked for this company and feel leaving my honest review is only right... My clients…read morewere great, it was management that was the problem. More specifically Matt. They claim to offer flexible scheduling but I was continually contacted and pressured into taking extra shifts/clients that I mentioned to them many times would not work. Even after telling them my the schedule and clients I had worked perfect for me. They even tried to push me out of the clients I had to take different ones they needed someone like me for, that had more experience but wouldn't give a pay increase. Although it wasn't listed in the handbook or listed as a "policy" at all, I got talked to like I was incompetent and an idot by Matt for simply trying to pickup gloves while in the area because I didn't call to make an "appointment" prior to picking them up. He even went as far as laughing at me on the phone, when I told him I didn't appreciate how he was talking to me. Matt also stated how he "didn't have to put everything into policy because he's the boss". While trying to advocate for my client having black mold in her home, I was told to keep out of the situation. I didn't like how they were not always honest with my client. Clocking in was annoying at times, even after clocking in, they would mark you down as NOT clocked in and then call you in the middle of your shift to have the client confirm you were there, even though they claim to "track" your phone. I got talked to like I was dumb several times for clock in issues. I was never late or missed a shift aside from when my child had a medical emergency. Even then, they were given adequate notice and I was met with Zero empathy. Instead of "I hope everything is ok", I got, "Well when can you make up your shift"... (May 8th)My last day, I had a spill on my pants and shoes, so I changed into long shorts & sandals I had on hand - Matt apparently had sent his brother(Luke) to find me to interrogate me about some review someone had left (he refused to show it to me). I refused to talk to Matt because of how he talked & treated me and requested to talk to different management (Megan).. They refused what I had said and then began attacking what I was wearing and ultimately fired me for that.. claiming I "couldn't follow policy".. but they then replaced me with someone who wore half shirts/crop tops to their shifts .. Then a month later(June) Matt contacts me (even after I previously stated I didn't want to speak to him) and threatens to SUE me - falsely claiming my previous client had brought to his attention that I was trying to work with her behind his back... Matt again tried to contact me (July 22)... So even after stating I wanted no contact, he continues to do so. I want zero contact from anyone from visiting Angels. I myself provided excellent care to my clients. They loved me, their families and even their social workers. Oh and I didn't like being continuously hounded to leave a 5 star review on various platforms, even before working a shift. That made me very uncomfortable.

From the owner: America's Choice in Homecare. Visiting Angels is the…read morenation's leading, nationally respected network of assisted living, non-medical, private duty home care agencies providing senior care, elder care, personal care & respite care.

Great company to work for! Friendly staff management and residents! Everyone is so kind hearted and…read moredoes their best for the residents and each other. Yes

From the owner: Pleasant Park Placeread more

The entire process of moving my dad into Charleston House recently was outstanding. He loved…read moreeverything about the place, his room, the staff, the food. He was very happy.

From the owner: The Landmark at Charleston House offers a warm, inviting environment which you or your loved one…read morecan proudly call home. Spend time enjoying the outdoors and watch water flow over the fountain. Or relax in the "Great Room" to music on the Baby Grand Piano while enjoying the breathtaking wall mural of Swan City Park created by local artist Frank Mittelstadt. Welcome to the Landmark Senior Living Communities' website. Choosing a new home is one of the most important life decisions a person makes. For seniors and their families, this choice is crucial, and finding the right home can often be a challenge. Growing older should not mean giving up the parts of life you enjoy. Landmark Senior Living Communities provides a comprehensive package of hospitality and personal care service. We offer Independent and Assistant Living as well as a secure memory impaired program, MorningStar...

I met a resident at this facility at my job; she is a customer and I have been to see her a few…read moretimes. I have this ptsd from when my grandmother was in a facility and was pleased to see that it really felt like an apartment building. I loved to see that just because it is assisted living it wasn't taking away from residents still living their lives and having a nice apartment to feel like home. In fact, I loved that there wasn't a ton of staff around because I think that's why the vibe was so much more like a regular apartment. Knowing that she may live like she's independent but has an alert and someone is right there when she needs someone is a relief as well. I definitely would recommend anyone looking for a facility for a loved one to consider prairie place.