A+ customer service, very thorough explanation of their estate planning services. We look forward…read moreto working with the attorneys to prepare our will and power of attorney forms.

Mr. Lee Allen with Colombo Kitchen Attorneys handled my child custody case in January. He was very…read moreprofessional, trustworthy, and attentive. His paralegal Mrs. Ellen was also there every step of the way to help in any way needed. Very thankful for them both. I cant say enough good things about this team. Highly recommended

I'm scheduled for ankle replacement surgery soon and went to carolina home medical for supplies…read more Ian was extremely knowledgeable and helped me with everything I needed. they are clearly five star!

New Bern Admin Office that deals with insurance and wheelchairs. Employees - Samantha and her…read moresupervisor, Jessica. The process, leading up to the insurance part, was smooth until we received a call from Samantha. I reported her snide, unprofessional behavior and call tone, to her supervisor who tried to insinuate what Samantha's intention was. That's like saying "my child would never". The manager did not address it and just basically listened so I gave up. Had to interact with Samantha a few more times, along with conference calls with Medicare, because she is not knowledgeable nor is she proactive in knowing about or finding out about insurance. She basically told us that my mother did not have out of network coverage, which we conferenced and found to be incorrect and she was corrected. She was nasty with the Medicare rep as I listened in. The next call was that my mother had an 80/20 copay for the approved wheelchair and her cost was over $1000. Conferenced Medicare again and determined that this information was also incorrect. She was also nasty with this rep as the rep told me Samantha's whole attitude changed when she found out that my mother has full coverage and the wheelchair would have no out of pocket costs. Prior to dispelling the 80/20 cost and when I questioned the copay, Samantha said to me "that's why I told you the last time that you probably should pay out of pocket at the store". Tone was unprofessional again. I feel bad for any senior or family/individual who has had to deal with Samantha and her supervisor, being unknowledgeable, and may have missed out on needed medical equipment because they manager okays Samantha's behavior and Samantha is so busy trying to be important that she can't seem to do her job. Their customer service is horrible and I thank God I am still here to support my mom as she would have initially not gotten this wheelchair if I had not been in control of the process, which was an inconvenience as it is Samantha's job however I don't play about my mom and her care/services she needs. Be professional. Be effective. Be a people person. Be knowledgeable. Carolina Home probably won't do anything about this because of the "intent " Samantha's supervisor said she had, but I know I will make sure I tell anyone to only deal with the employees of the Smithfield Store for stuff they can service (very professional), except for one who also tried to assume what Samantha's intent was. Samantha's needs to get her life together and go find employment she can do and not work with people, especially seniors who may not have support. The company might want to go back and review any and all claims put in for medical equipment to ensure the patients insurance was effectively reviewed. Shame on Carolina Home New Bern Office.

Mr. Long helped me so much, I was lost and didn't know what to do or how to handle a situation I…read morewas in. He and his staff got me through a tough situation, very professional, kind, understanding and helpful. He and his staff kept me informed through it all and I couldn't be happier. Thank you so much.

From the owner: Law firm for traffic ticket, speeding, criminal defense, DWI, family law, custody, child support,…read moreseparation agreement, will, trust, estate planning, probate in New Bern, Craven County, Jones County, Pamlico County