I read some of the reviews for siding and windows and must say my experience with Empire has been…read morenothing but positive-from the initial sales meeting to final install. I was asked if there would be a significant other attending sales pitch meeting and I politely indicated I'm a single mom and will make the final decision myself. Yet, I understood the reason behind the inquiry and had no problems with it. The sales guy was straight to the point didn't really try to sell me the product just provided information regarding the product and answered questions I had accordingly. Which I was grateful for! He let me know that there would be about an 8-week fabrication Lead time which I was fine with. The windows did end up ready for installation within that time frame. Empire graciously set the installation date according to my schedule. And I can't rave enough about the three person team who came out and completed the install. Dave and his crew were on time, addressed my concern about placing down floor protection- which they had already anticipated. They were knowledgeable with the product and how to install the windows and the back patio door. Hard consistent workers, there was no downtime during the install. the framework after the bay window was removed was done very professionally and looks amazing. They answered my questions professionally and didn't make me feel stupid for asking very simple questions at times. I cant say enough about this crew, I hope they see this review and see how appreciative this single mom is. They cut no corners and provided exceptional install service that gives this mom a peace of mind! Plus they graciously accepted to take a photo in front of my new front windows!! Thanks Empire for the new windows and patio door!

Had windows replaced in 2020. Would never buy again from them. One window is fogged up and was told…read moreI had to pick the window up which would be a 50 minute drive. Numerous window coil springs/balances break everytime I try to tilt them out to clean the windows. The part that breaks is cheaply made. And You have to silicone the frames so they open smoothly.

When we first contacted Window Source we were surprised that it was affordable and since we are…read moreliving on a fixed income we were quite happy with that... When the guy came out and measured the windows he told us how much we would put down and the rest paid on installation..All was good with us but a day later they found an error in the contract and told us we only owed a lesser amount on installation..That was a pleasant surprise and also knew they were an honest company to let us know that....When the windows came in of course it was when we had the deepest snow for several years...But Josh and his partner (I think his name was either (Tristen or Christian) and put them in for us...They did a fine job and we love them..And we will go with Window Source again .....They are an honest company and did a wonderful job.... Patricia and Paul

I have worked with a handful of different window companies over the years in NE Ohio and The Window…read moreSource is by far the best. They were professional, easy to work with, timely and best of all...affordable. They even got the windows in earlier than they quoted. Will definitely use them again and recommend them to others.

Excellent professional replacement window company. Great experience with no pressure sales in the…read morebeginning to the actual installation! The install team worked hard and efficiently and cleaned up afterward! The installers are not subleased employees and company employees. Our installers Lou, Mike, Benny and Donovan are top notch installers! We love our new windows! We especially love the window security factor that the windows have on them to prevent theft. We will be using this company in a few weeks for our front door and sliding glass door! **Update to this last post** 8/21 we had our front door and sliding glass door replaced and the team that was sent out Calvin, Zack, Drew and Will also did a great job! Very professional and found some water damage to the floor near the old sliding door. They replaced the floor at no extra charge! love our new front door and sliding glass door! I highly recommend window universe!

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

We couldn't have asked for a better experience! Don is such a nice guy. He was so patient with us…read moreand was willing to answer every question we had. He offers a great value, the best we have come by to date! We get compliments on our windows all the time! We have been recommending Don to anyone looking for new windows, and will be using him when we are ready to replace our upstairs windows too. Choose The Veteran Window Owned Company, and you won't regret your decision!

From the owner: Using quality materials installed by experienced professionals always equals longevity. As…read morehomeowners we are always looking to get our moneys worth and feel satisfied with our purchase. We understand this.

I've been trying to get an estimate for siding for over two months. Excuses, excuses, that's all I…read moreget. The first salesman didn't have a clue what was going on when he came to our house. After leaving a negative review, they decided to contact me again. They said they were going to help me this time and order some samples for us to see. When we went to the store and decided on the samples we might have wanted, they said they would send out a salesman. Five minutes before he was supposed to be there, they called and said he was sick, which I could understand him not making the appointment. But you would have thought they would have scheduled another person to come see us or make another appointment. I don't know how their window department is, but their siding department is terrible.

Let's start out with we DO NOT RECOMEND USING WINDOW DEPOT…read moreFirst off, the sales man (we won't mention any names) he was a nice guy, personable and sat down and talked about what we were looking for Black french door and 2 black xl windows (replacing 3 sliders) got it all quoted out and throws in a " it's cheaper if you go with us now before I leave" kinda pitch (beware of that!) mistake #1 we did. He shows us what the black door will look like and then shows us what the black windows would look like and prints it out. Mistake #2 we never bothered to double check the contract. Fast forward to install day (almost 3 months later) I'm in another room to stay out of their way and just went to take a peek. Whatt? The door is black and the XL windows are white. (We dont have a white window in the entire house) We stop Installation and I call the salesman. No answer, text him, no answer 7 times and not 1 response. I talk to the Instalation crew and they said, "yeah it does say black on our paperwork because we even have the black flashing" They kindly call "their boss" and I talk to him to see what's going on. He tells me the contract says white windows. I looked and sure enough it does! The salesman typed white in there. I'm then informed there was no way I would have gotten black for the price we did. (I'm not one to throw out prices but were talking alot of $$. (Don't quote me here because I know they will respond throwing times and dates back at me trying to justify their mistakes and make me look bad) but a few days later we got a call saying they can get black windows but they won't be the same quality but still good windows. We discussed it and agreed as long as they were good. Jump ahead to aprox 1.5 more months and the 2nd set of windows were installed. Let's talk about these so called "good windows" every time we closed the door the grids rattled. (It wont let me post the video) back on the phone we got!! At this point we should have just got our attorney involved! We talked it over ONCE AGAIN and we're told a 3rd set can be made with bumpers so it won't do that, ' They must have forgotten the bumpers". At this point what choice do we have? A while later we get our 3rd set. From purchase date to 3rd set of install it was a total of 140 days. The same damn window with 2 " bumpers" (something you put on cabinets so they don't slam) Purchase windows from someone else!!

I can not say enough good things about ACR Contracting. ACR Contracting was great to work with…read more They are reliable, honest, and operate with integrity. They went above and beyond helping me with my insurance company and fighting my cause from a wind storm and a tree falling on my roof on March 4, 2023. They relentlessly pursued my insurance company for 7 months, sent my shingles to ITEL, and requested a second adjuster from my insurance company be sent to my house for an inspection and filed a complaint with the Department of Insurance. They took the time to answer any questions I had and provided me with all options available - from repair to replacement, based on the final decision about my claim from the insurance company. ACR Contracting went through a lot with my insurance company, and I know they did a lot more for me than is required from a signed "Business Contract." There are no adequate, eloquent, or appropriate words that could represent, describe, or express the kind of review ACR Contracting deserves or should be advertised and written about in this review because they are a gift, priceless, and truly a blessing. ACR Contracting pursued my insurance company and claim, as if I were family, a friend, and not just a client. Their company is not about big business and money but family, integrity, and justice. These days, you don't find companies that will care enough to put themselves in your shoes and treat your claim as if it were their own. To be a client of ACR Contracting, you are part of a family. Their team did an excellent job on my roof. As soon as they were leaving the driveway, the compliments from my neighbors were already starting to come in. In addition, while getting a new roof, I decided this was a perfect time to replace the gutters and add facia. My home is over 65 years old, so in the future, when I move on to my next home improvement projects, I will definitely be taking advantage of their other quality services like windows and siding. ACR Contracting is celebrating 24 years of exceptional workmanship, quality, professionalism, guarantee, and service, but also is a company of honor, family values, ethics, and heart. As a woman, it can be difficult to find a Company/Contractor you can trust, so I'm very blessed and happy to have found ACR Contracting. I have recommended ACR Contracting to family and friends, and if it were possible, I would tell the world about ACR Contracting. I would never tell my family, friends, or anyone about a company unless I was sure that their results, experience, customer service, and investment would be more than they could hope, possibly imagine, or pray for. They are definitely the BEST.

From the owner: ACR Contracting Inc. We are a Roofing Contractor with our experienced, meticulous Amish roofing…read moreteams, your home is in good hands. We replace roofs with no mess construction techniques, keeping your property looking good before, during, and after installation. Discover why we are OH's most trusted roofing company. Upgrade your home with new beautiful, custom siding. ACR is proud to use only the best materials, ensuring quality that will last for years. Our expert tradesmen can install your siding , and you don't have to wait long to beautify your home. We build to fit your home with our one-piece seamless gutters made on location. With custom color schemes and same day installation, your home will look amazing. Custom windows built to fit any application your home requires. There has never been a better time to make your house look better while becoming more energy efficient. We welcome the opportunity to earn your valued business.

Great work!!. Gave us a great quote and made recommendations that I did not think of. They replaced…read moreall our original basement windows and it looks great. Will have them back out to do our garage.

From the owner: Sale, Design, Fabrication, Distribution and Installation of Glass Block, Windows, Walls, Showers,…read moreBars and Accessories. Dealer of Sunsetter Awnings. Dealer of Composite Decking

As I previously told you - I hate my windows. They tend to drop a fraction from the top. I…read morethought they were locked - but low and behold, a robber found my big window wasn't, came in and robbed me while I slept. I feel so SAFE. Lou Wilson 213 Bellflower Ave NW 330-454-84905

From the owner: |Year Established: 1985.read more

These guys have pleasant attitudes and are amiable. Though situations arose and I was unable to…read moreutilize their services, my experiences with them was not bad.

Keith Allen Bobenrieth gets a ZERO until he pays me back $1500.00 PLUS ..... he owes us. Never…read morecompleted the job..... we had to hire another company to finish kitchen and do painting. Never returned phone calls. Had no problem changing his name on the check he cashed also. Steer away from him he is Very unprofessional.

Alex was amazing! He responded very quickly and came out the next day to diagnose our issue and…read morerecommend treatment plan. Extremely professional and knowledgeable. We would definitely recommend.

Alex provided a very thorough mold inspection for us after we called reporting a musty/mildew odor…read morecoming from our laundry room after a water leak. He was very prompt and was able to come out for the inspection two days after the call. He provided some great information about mold growth/environment needed for growth, and some great tips about doing a deep clean of the machines to handle the odor. We luckily did not find mold, but we would absolutely trust and recommend Alex and Altek for any future inspection/restoration needs.