Iam a 68 year old senior on SS and limited income. Just had the experience of using their services…read moredue to chipped tooth and cleaning needed. Front desk , hygienist and xray tech and Dentist were very professional and helpful. Not so much for the Business mgr. who submitted an estimated bill of over $1073 out of pocket after my United Health Care/medicare portion was paid?????? Spoke to United Health Care agent...said everything would have been completed covered! At age 68 getting ripped off is something I don't tolerate. Dont use this Dentistry! It's a Rip off especially for seniors.

I've been going there for a couple of years, but everyone has changed since then, a lot of new…read morepeople. The hygienist was sweet, but my mouth was so raw after the x-rays, and I was in tears a couple of times during the cleaning. I had just lost my husband and they knew it, but the new to me dentist was trying to upsell me on dental work even when I told her I did not feel like discussing that at this time. I finally just got up and got ready to go and she huffed away. Time for a new dentist, I guess.

Beautiful office with great team culture! You're always greeted with a smiling face and warm…read morefeeling when you enter. Highly recommend this practice!

Great office and staff. Dr.Collier is top notch and the patient care is top priority. highly…read morerecommend!

called to schedule my son an appointment over a month ago - he couldn't get in until March so I…read moreunderstood that and said that I would make him an appointment some where else since he wouldn't be home from college in March - I was told that if he went somewhere else then he couldn't come back to white knoll dentistry - so I did just that. Got my son and myself a new dentist in Lexington now. My advice -this is something u should not say to a patient, if that is your policy i understand but i think a different choice of words should have been used...just something to think about By the way ...he was only coming to get a teeth cleaning so if someone else cleans their teeth and he comes back to White Knoll Dentistry what would that have hurt??? I really liked my dentist at White Knoll Dentistry too - hate she will lose our business because some of the ladies upfront are told to tell patients they can't come back if they go somewhere else ....

My parents and my family (myself, husband, and 4 daughters) love going to White Knoll Dentistry…read more The hygienists and Dentists are kind and gentle. The front desk workers have always helped me if I've needed to reschedule at the last minute and will call when they have a last minute opening. They are kind enough to work in all four of my girls at the same time for cleanings. If you're looking for a new dentist for the family definitely give this place a try!

Being new to the area and South Carolina, my family was in need of a new dentist's office. I found…read moreGildner Family Dentistry of Lexington and loved the highly rated reviews, so I made appointments for the whole family. When I called the office to make appointments, I tried to get all three of us (my husband, son, and myself) scheduled at times near each other so that we can continue being seen bi-annually around the same time. The receptionist was unable to book the three of us at similar times for many months. My son had been experiencing some tooth pain, so I opted to have his appointment scheduled sooner while my husband and I took appointments at a later date. They were not able to schedule any of us on the same day. My son (6 years old) was seen. After he was seen, I was informed that the dentist thinks he may have a cavity that was causing pain, but that they couldn't verify this because they were unable to take x-rays on him. They didn't have the correct equipment (a smaller x-ray sensor that would fit in his mouth) to perform x-rays. They referred him to a pediatric dentist that doesn't accept insurance. Because the office performed a cleaning, multiple pediatric dentist offices would not see my son as they require that a cleaning be done for all new patients. Eventually I was able to find an office that would accept him as a new patient and had him taken care of. I wish I had known that they wouldn't be able to do x-rays on a child before they performed the rest of the services, as I would have instead taken him to a dentist that was better equipped to see smaller children in the first place. My husband and I both had appointments scheduled, but not together. The best the office could do was to see my husband on Wednesday and myself the next day, Thursday. The office contacted me the Tuesday before my appointment to tell me that the dentist had another appointment and needed to reschedule mine. The receptionist was trying to reschedule mine for more than a month away, which I balked at because again, I wanted to keep our appointments around the same time. After spending about 5 minutes on the phone trying to find a time that would work for us both, my husband sent me a text message to let me know that someone from Gildner Family Dentistry had called him to reschedule but that he was working and wasn't able to take the call. I told this to the receptionist and she said that she was mistaken, it wasn't my appointment that needed to be rescheduled (even though we had just spent at least 5 minutes trying to find an appointment for ME). She mistakenly told me that my appointment needed to be rescheduled when it was my husband's on a different day. She rescheduled his appointment for the following day, Thursday, to be immediately following my appointment. My husband made arrangements with his employer and changed meeting times with his work to accommodate their needed change. The morning of our appointments, the office called to let us know that they would need to again reschedule because the hygienist that we were to see was now unavailable. We're now looking to schedule appointments with another practice, but are now past our bi-annual cleaning date. We'll only be able to get one cleaning done this year because of the disorganization of this office. I found my interactions with this office to be extremely frustrating and unprofessional. While the office brands itself as a "family" dentist practice, it's unequipped to treat all me members of the family. The office staff are unorganized. Multiple rescheduled appointments cause more headache than it's worth. My family will seek treatment at another office. I did find the hygienist that treated my son to be very friendly. The dentist had good bedside manner and seemed knowledgeable. I did like the personalities of the staff, but can't look past the frustrating issues that we've encountered and feel that my family would be better off being treated by a different practice. I would not recommend this practice.

Absolutely fantastic I brought both of my kiddos into this dentist. Wow very clean. The staff was…read moreso amazing and nice absolutely loved being in here the this dentist was $6000 less than Aspen dental on sunset drive. Yes you read this right $6000 dollars. Same insurance everything. Completely assigning. This Dr. was not rude or anything. Willing to work with my schedule plenty of room for my wheelchair. Doesn't bully!! Thank you for being WONDERFUL!

They are going for the most they can get for what your insurance company while pay out then put you…read morein touch with a company that can finance any remaining expenses that you may have. Gotcha!! Drained all your insurance first!!!

Wonderful experience! Friendly staff and very professional dentist Dr. Clearly. I will 100% be back…read moreto this office, I was in fir a new patient appointment and waited less than 5 minutes, I was in and out within 40m for a annual routine cleaning. They also have me a complimentary artic cup for choosing their office! 10/10 experience here.

GREAT CARE, QUALITY & OFFICE EXPERIENCE I found this office…read moreon the internet since it was close to my area and I swear I wish I found them years ago. My job insurance is accepted and their workers are so nice and considerate! I told them I had to get my teeth right for braces and they did just that! I am very blessed and want to thank you guys a thousand times more!!!!!

My son was visiting from out of town and Had a dental emergency , his tooth cracked and part fell…read moreoff. Called South Lake family dental and they fit us in for emergency appointment. Nervous because he had never been to this Dentist , Dr Kourtland Haile was wonderful ! His calm manor instantly put him at ease and offered sedation for his dental anxiety . The office staff were also exceptionally kind and compassionate. I will be changing my Dentist and coming here for my own dental needs going forward .

I love love love this office. Staffs are professional, prompt, friendly, and knowledgeable. Dr…read more Eddie Ridgeway is caring, calm, and confident in his treatment and diagnosis. The treatment rooms and equipment are modern and clean. I'm always dreading going to the dentist. But THIS office, I can't wait to go back and will be doing all my dental treatments here now that I have discovered it. One more thing, the office looks and feels like a luxurious home; it is beautiful and well maintained. By far, the BEST business and dentist office in Lexington, SC. Well done!

From the owner: Specializing in: - Dentistsread more

Great team! Dr Medlin is amazing at making you feel comfortable. He's very informative about the…read morework to be done. The assistants are helpful. The whole group were very nice.

Great dentist! Both hubs and I go to Dr. Medlin. Wonderful results every time, and the office staff…read moreis very friendly and welcoming. I highly recommend Charter Oak Dentistry to anyone needing a dentist (um, everyone)!

i want to be very clear the otho side of this office is amazing !!…read more on the other hand the dentistry side of this place is horrible . the manager payola who is running the show.. she is rude, disrespectful and just down right not a people person to be dealing with children she will block your number fron the practice (i had to use my husbands phone to call the practice) to where you can't call. she will gaslight you and make you feel like you are the problem. i had been communicating with this lady for a year and a half about appointments for my toddlers and still they have never been seen! luckly a year later i called the white knoll location and they were able to get in the same day! how convenient. if you run into this lady just know you are not the problem. this is just my experience

I've had great experiences here over and over with my girls, we've been 4 times now. In fact my…read moregirls were scared of the dentist until we started going here. They're very patient with my daughters (6 & 10) and listen to them to make them as comfortable as possible. The dentist has been very explanatory about all services and procedures, she takes her time and doesn't rush us out. All of the assistants have been sweet as well. They let me go back with my kids and that makes my girls more comfortable. I love that they have TVs to help distract them, as well as nitrous oxide to keep them less anxious. I'd recommend them over and over.

I am a gigantic baby with severe past dental trauma. Dr. Scioscia and his staff treated me with…read morekindness, compassion, dignity and respect. Even though I was having all of my upper teeth removed, it was hands down the best dental visit I've ever had. Everyone spoke gently and worked to get me a treatment plan that worked with my budget but would get me out of pain. Dr. Scioscia called me personally that evening to check on me. Highly recommend this office and looking forward to finishing this work up with them in the future!

Significantly older oral surgeon, absolutely no positive communications. It was apparent that I was…read morejust another number for them. 10 years ago I had an abscess tooth. I ended up with necrotic jawbone on antibiotics for five months. This oral surgeon felt there was no need to prescribe antibiotics before extraction, explained the situation I experienced several years ago and he just brushed it off. Said he would do an antibiotic wash after the removal. Refused to acknowledge my concerns and my past history, so I refused to acknowledge that he knew what he was doing. I then made the appointment to go back into the low country and have extracted the right way with antibiotics. I would never return to this place and I certainly would never recommend it. I would recommend turning running and never looking back. Find another place this is not the one you want. And yes they still gave me an exuberant bill of $230 for one x-ray and a four minute conversation. Save yourself the hassle and look elsewhere. It is worth the drive to find an oral surgeon that will listen to you, address your concerns and do so without barking at you. I was made to feel like a POS he even went so far I asked to say I did not know what I was talking about so I should leave it to the professionals. I just left and they will never see me again. Be careful how you proceed if you continue using this place