I brought my dog, Jack, in after attempting to groom him at home and was told over the phone that…read morethe cost to fix it would be $10. When I arrived, I was already very upset and concerned for my dog. Unfortunately, instead of being met with professionalism or understanding, I was laughed at by the groomers. This was upsetting and completely inappropriate given the situation. I later contacted management, hoping for an acknowledgment or apology, but felt my concerns were largely dismissed. Additionally, very minimal grooming was performed before the service was stopped due to my dog becoming difficult, yet I was charged the full price. While I understand safety concerns with animals, I felt the situation was handled poorly and without reasonable effort or compassion. What disappointed me most was the lack of empathy and professionalism. A stressful moment could have been handled with kindness, but instead it left me feeling embarrassed and disregarded. As a result, I will no longer be using your grooming services and will be seeking private grooming moving forward.

Groomers are great. Managers are horrible. Took my dog there today to be groomed and was told I…read morecouldn't bring him back by the Managers because he paced in his cage after his bath. I have a Belgium malinos who has anxiety I even told the groomer that she said it was fine she understood. Groomer had no problem with him from my understanding the managers didn't like the fact he paced him the cage. I happily won't be going back and I fully plan on contacting someone higher up the to look into it.

Very friendly. My long haired German Shepherd was matted. They took care of her and did a great…read morejob.

Got to be one of the friendliest places in town! My dog runs to the car every time I mention that…read morewe need to go see Linda! Great service, "man's best friend"!

I took my baby for her first grooming session. Karen did a wonderful job. I couldn't believe how…read morecute Phephanie looked. I think my puppy enjoyed herself. Karen was very nice and we loved the treat bag that she gave my baby after her beauty shop appointment. I think it was a good experience.

I took a dog in there that had never been groomed before and he was a bear to do it took over three…read morehours and they were great with him and they never charge me extra they did a really good job I appreciate them

This place made my life so easy ... I am used to places booked out for months, requiring…read morevaccination records (I have them, but it's a pain.) I was able to make an appointment with a couple of day's notice, no vax records were required, AND she did a great job!! Our poodle looked fantastic;. Thank you so much.

As full time RVers sometimes it's a challenge to get Shy Guy and Angel groomed by somebody that…read moreknows what they're doing. The lady at Lucky Paws Pet Grooming did an excellent job with both dogs.....the best that had been done in a very, very long time! I just wish I'd have had "before" photos to show how bad they were before she started with them. I highly recommend Lucky Paws Pet Grooming to anybody but especially those with a small breed dog.

I cannot believe your response. I had told you how she was reactive, but never did she show anyone…read morethe kind of aggression you said she did. The fact that the guy was able to handle her after the "attack" you mentioned. He said he had felt the tug on his shirt and nothing more. My husband has responded now to what he had seen and also how you were while we were there. I am updating my review based on your response. I am glad my pup didn't stay with you.

Well Blair C. I decided it would be best if some light was…read moreshed on the "incident" in question. You say that you "are sorry to have offended", yet apparently you have very little idea or even a concept of how offensive you were. It had nothing to do with where you come from as a facility, and everything to do with how you were are people. The least offensive one being the guy (who's name I forgot). So as you "responded" to a few of my wife's comments, I will in turn do the same for yours. It shows me that you have zero actual experience dealing with canines that have a personality beyond compliant and submissive. That was very quickly and readily shown with your lack of being able to control or even calm the one male that was constantly barking, and rushing the kennel gate to get at our dogs, & the two "brothers" in the separated outdoor area that decided to "fight" because of our girls and they wanted to show off how big and tough they were, in a "pick me" contest. You warned your male counterpart to "stay away from", and "not to go in there" because of the fear you felt because of their "fighting". You say as an "example" that our Shepard "growled while bristling when she got out of the truck". She barked, one high pitched, alerting bark. You 'never' saw her bristle. If she had I would have ended the "visit" immediately, because that would mean that she see's you as a threat to her and her family. If she had been serious, or "aggressive" as your female partner kept claiming, her hackles would have been up, and her barks would have sounded like they were coming from a dog two times her size. They are deep and resonating, and cannot be mistaken for anything else as a warning. You mentioned that my wife had "tried to train her as a service dog but she could not ever be one due to every time you rounded a corner and someone surprised her she barked and lunged, but other than that she was quiet." This statement is an outright lie, I know because I was there. What was said is that she "Wanted to train her as a service dog, but because of my wife's illness she couldn't keep up with the training. When she was out in public it was to acclimate her to other people, but that was sporadic at best, and then impossible because of her illness." Once we got into the smaller of the yards, the dog in the kennel Never stopped barking and lunging at the kennel door. You never addressed that "aggression". Even though our GS didn't react back. She looked at him as she walked mere inches past his kennel door and did nothing back. The two "brothers" were doing a dominance display for our girls, but you didn't know or register that because you proceeded to "warn" your male companion to "stay away from them" and to "not go in there". The immediate question in my mine was "Why?". If these were dogs that you knew, considering you said that they had boarded with you multiple times, then why the caution if they "weren't aggressive" as you kept asserting? The obvious answer was that you were lying. I walked over to them, with both of our girls flanking me I might add, and calmly talked to the two boys. They instantly calmed down for me and began waging their tails and relaxed. Our girls meanwhile never reacted to the "fighting", because they knew it wasn't a fight. You say that our GS lunged, barked (she did bark, and again it was her high pitched alert bark) and bristled at you when she came out of the kennel, yet I noticed you didn't have a mark on you. My wife even demonstrated that she would react with the bark even to her. Hell, our GS did a "cover" maneuver on You, that she learned from her sister that Passed. Protecting you from my Wife until she realized that it was her Mom. Lastly, when she grabbed your male companion by the shirt. Yes it left a hole in the shirt. She has sharp teeth, canines tend to, it comes from being a predator. He wasn't harmed and she never "tried to bite him". If she had he and you would have been going to the hospital, because you would be bleeding. Instead of him being able to calmly walk her to our truck and get her in with ZERO issues. Bottom line, I am glad we didn't board with you because the 'Only' danger you were even in was from me. As a USMC Disabled Vet with Complex PTSD, listening to how you were disparaging my dog, was akin to having someone disparage my child, and if we didn't leave when we did, you would have had more to worry about than as my wife described, your "bias" opinion of our GS.

This business is so accommodating, we have a short notice because of a passing of a dear friend in…read moreMI. They were able to fit our three foxies in. Thank you so very much for the great care of our babies.

My dogs love going here for boarding and grooming. I use them every time I need to board or groom…read moremy dogs. The owners are very friendly and helpful.

Great, fantastic, we absolutely were impressed!! We love Miss Cathy who grooms, we followed her…read morefrom her previous employer. Boy are we sure glad we did!! Prices are fair, the place is prettier than half the human salons in town lol.

They have both spayed and deshedded my 2 dogs several times now. They are great. Ask for Karyn she…read moreis great.

Amazing people with big hearts! They genuinely care about every pet and provide outstanding…read moreservice. Wishing your business continued growth and success--you truly deserve it!

The prices on their bird toys are crazy high. They claim to "price match" but when I showed them…read moreexactly the same toy on Amazon at regular price, they still wouldn't honor it. I'll never shop there again. Ever. Petsmart toys are expensive, but not like that and they actually do "price match".

Always a great cut. So good with my Shih Tzu. Very loving place to bring g your dogs..read more

booked months in advance so plan ahead. having said that, they were very accommodating & were able…read moreto squeeze my dog in for a simple wash & nail trim between other groomings. very fun place for the dogs. there are fenced in areas for maybe less social dogs but the dogs that play well with others seem to just wander behind the counter & have fun w/ each other. good vibes. nice people. good wash.

My doodle gets very car sick so I groom at home most of the time, so he doesnt have to travel. He…read morehad a vet appt so we were just down the road, and had just groomed him myself the night before, but I'm nervous about sanitary grooms and hubby was out of town and not able to help me hold him so I called and they let me drop in and did a sanitary groom on him for me. They were very nice on the phone and in person, and very sweet to my puppy! While I know I am not a professional and my at home grooms are not perfect but they make him more comfortable than getting car sick on the way there and back. I keep him clean and mat free. They did not shame me for that or try and push getting him done there instead. She said bring him in anytime I needed help with the areas I'm not comfortable with. I have him shaped up professionally once or twice a year and from now on will make sure we go there instead of anywhere else! They earned a new customer today and will be getting recommendations from me from now on! Thank you ladies!