Amazing customer service! After my daughter found her own gown in July 2023, I was with the bridal party for my daughter's best friend as she searched for her special dress. In this journey, we visited White Wisteria twice. First we were assisted by Beth on Feb. 18, 2024. Our bride found a dress that was her potential top pick but wanted to continue looking. We returned to White Wisteria on April 6, 2024 after finding a new top contender at a different shop in the district earlier in the day. Our bride wanted to try on the dress she loved again so were assisted by Becca; Beth joined when she was available. Trying on the dress again at White Wisteria didn't give her the feels she had before and she was torn. The care and support these ladies showed to the bride was amazing! They listened to the conflict in our bride's feelings and offered support - not by pushing more dresses in their stock on her but by actually encouraging her to go back to the dress she had as her top pick now - a dress at a different shop. This was even more commendable when the bride did end up going with a dress from another shop because Beth and Becca "cheered" her finding her dream dress. These ladies focused on the BRIDE and NOT the sale! Their goal was clearly to help the bride find what made her feel everything she should! After going through the bridal gown shopping experience both with my daughter and her bestie; seeing at least 50+ dressed tried on at 7 different boutiques and seeing 2 dresses purchased at different places, White Wisteria hands down was the most impressive experience of them all! Even though White Wisteria didn't have THE dress for either of the special brides I love, I hope every bride that visits the Reading Bridal District visits them. Their customer service is the absolute BEST! read more

This was truly the most perfect experience. I booked the VIP appointment and brought six guests, and going in I was honestly nervous I would not find a dress after my previous try ons in the bridal district. But here, I loved every single dress I tried on. Because of that, I was able to focus on the small details and really narrow down what made a dress feel like the one for my big day. They had such a beautiful selection, and my stylist, Cat, took the time to genuinely get to know me and my story so she could find something that felt perfect. She could suggest dresses based on what I liked and did not like, and somehow everything she pulled felt right. She found my dream dress, and even a second dream dress that made the decision process that much harder in the best way. She was incredibly knowledgeable about every detail! She was so kind and made my guests feel special and included, while also taking time to check in with me privately to hear my honest thoughts. I was very nervous about the entire experience and she made me feel so comfortable and confident. At the end, Cat made my "say yes" moment unforgettable. She helped me picture my big day, brought out flowers, and had me try on a veil. It was so beautiful that I even got a little emotional along with my family. 10 out of 10 experience. I cannot recommend White Wisteria enough! read more

I wish I could give more than 5 stars! I had the absolute best experience at White Wisteria! Before I even stepped foot the in the boutique, my consultant Becca made me feel so important! She started with a phone call a couple of days before my appointment to talk through the process and start to develop my vision. On the day of my first appointment she was so great at listening to what I liked and didn't like about different dresses and did a great job trying to lead me in really solidifying what I was looking for. I did not find the dress after my first appointment, however Becca did check on me after my appointment to ask how my experience was going and we started to really be able to narrow down what I was looking for. I did look at several other boutiques but nothing compared to the customer service experience I had at White Wisteria. Coming into my second appointment a few weeks later she again checked in with me telling me how excited she was to see me again. We got right to work! During the appointment she did a fabulous job making the experience so upbeat and fun, and when the time came that I found THE dress she made me feel like I was on top of the world. I want to thank White Wisteria and especially Becca for making my dress dreams come true and for giving me the best experience while shopping! read more

If you read nothing else, just read this first part. As a plus size bride looking for a black wedding dress, I knew I was likely not going to find what I wanted the first day I went shopping. Anne was incredible to work with and I would recommend her and White Wisteria to everyone! I had found a dress at another store, but I wasn't in love. I had a terrible experience from the second place I went and was beginning to be defeated. Stepping into White Wisteria, I was skeptical. I explained to Anne what I was looking for and she listened intently. She did research on dresses that were white in the store to see if they came in black, and pulled the black dresses they had already. Anne took me back to the dressing room, got my dress gang situated, and make sure I was comfortable with her coming in the dress room. Walking onto the pedestal, I had never felt so beautiful. Anne allowed me to take my time and for my family to take pictures, and even gave me accessories to play around with. Once I said yes to the dress, Anne gave my family and I time to celebrate and talk about how amazing I looked and felt. I left in awe of how I just found my dress and how I was treated as a bride and not as a "plus size bride looking for a black dress". I am forever grateful for Anne and White Wisteria. read more

THE place to go for a wedding dress. I cannot express how thankful I am to White Wisteria and the wonderful women there. White Wisteria made me feel listened to, special, and cherished. Their experience was leaps and bounds ahead of any other store I stepped into. I went to several stores during my wedding dress hunt (many well known stores in the Reading Bridal district and in Chicago) and nothing compares to the experience at White Wisteria. Other stores made us feel like just another number in their book and were just so so salesy (no one wants to be convinced to like their wedding dress!!!). Our advisor at White Wisteria was compassionate, personable, and receptive. I arrived with my mother and aunt, and our advisor, Beth, allowed us all to pick out some dresses we liked before making some selections of her own (other stores did not allow my family to help pick dresses together). She asked the right questions, and took note of what I was and wasn't liking. Then she pulled some dresses for me and it was like she could read my mind, and BOOM the perfect dress was there. I can't thank the White Wisteria team enough! I'll be sending anyone and everyone looking for a wedding dress here!! read more

I scheduled appointments at seven different bridal shops, but only ended up going to two of them. White Wisteria was the second. Their selection is amazing - at the first shop I tried, I had trouble finding dresses that fit what I was looking for, but here they had so many I liked that I had to go back a second time (and still probably could have found more dresses on a third visit)! Even though I am normally super indecisive and want to see ALL the options before making a decision, the dress I ended up with was so gorgeous I couldn't imagine finding something better elsewhere. Abby pulled some great dresses for me and was so kind and helpful throughout the whole process. She was really invested in making sure I ended up with a dress I loved (not just one I thought everyone else would like!) and didn't make me feel bad about trying on the same dress two or three different times to make sure it was the right one. I was really pleased with everything here, from booking to selection to service. If you're visiting the Reading Bridal District, look no further! read more

What an amazing experience. Truly. I was very nervous at the beginning of the day, having three appointments and never having dealt with wedding stuff before, I didn't know what to expect. Beth was my consultant and what a lady!! She made me and my whole group feel so welcome and at home, we talked as if we were old friends and she helped me find THE one! Even the other consultants that would come over to see how we were doing were all so friendly and knowledgeable. White Wisteria was the second of my three appointments and there was no pushing for a sale, which I really appreciated, because Beth was more worried about me finding my perfect gown no matter where it was. She even called the third store to see if they would take me in early! Overall extremely positive and I've already recommended it to all my friends. Thank you Beth!!!!! read more

First of all as a plus size bride, dress shopping isn't easy. I can confidently say I had the Best service ever! I found the singular dress I LOVED online, WWBB is a retailer of the brand. When I called the girls were THRILLED to have me in store to try it on before ordering. They let me know the store was only open until 7 however if I scheduled an appointment they were more than happy to stay. Appt was scheduled last minute via phone, when I arrived the dress was pulled and in the dressing room for me ready to go. The girls helped me into the dress (on and tucked in and zipped up). When it came time to purchase confirming details was a breeze, finance options were discussed with no pressure to buy same day. The dress - gorgeous. The service - phenomenal. The store - small but charming with LOTS of options. read more

Had an awesome experience here! The lovely ladies at this boutique really made my bridal dress shopping experience fantastic and made sure my group and I were always taken care of. Becca was my specific bridal consultant and she made me feel super comfortable trying on different dresses. She hit the nail on the head and I ended up going with the first dress and veil that I tried on. She even had good tips for me on how to make it more comfortable and accommodated all of the changes I wanted to make and my questions. They really took care to understand my desires and my no gos and brought up gowns and veils that were exactly what I was looking for within my price range. Seriously recommend white wisteria for any of your bridal needs and for a great day feeling like a princess read more

WOW! I'm a really indecisive person and was nervous about dress shopping. I had been to a couple other bridal shops in the reading bridal district and didn't feel super comfortable with my experience and I felt like the stylists couldn't figure out what I wanted. When I went to white wisteria they were extremely friendly and found styles that were what I was asking for. Their dresses are high quality and they had AMAZING customer service. The environment is so friendly and welcoming! Everyone makes you feel special and important at this store even the stylist who aren't working directly with you! I would definitely recommend shopping here! I seriously wish I worked here and could be friends with the people at this store. Thank you so much white wisteria. read more

I had a wonderful experience at White Wisteria! Emily helped me find the perfect wedding dress that I felt comfortable and confident in. The store had a great selection of all shapes, styles, and sizes. Covid precautions were followed super well and my visitors and myself felt very safe shopping here. The staff was lovely. All were so helpful and made my day everything I wanted it to be! The whole experience was stress-free, exciting, and successful. Just what every bride should want their experience to be! I traveled 3 hours to shop here and was not disappointed in the slightest. I would definitely recommend this bridal boutique to anyone looking in the Cincinnati area! read more

Best experience ever. Started our wedding dress shopping journey at White Wisteria. Our consultant was Kylie. After 10-12 dresses, there was one my daughter loved, but wanted to finish our appointments for the rest of the day. Kylie was patient, asked all the right questions, so great to work with. We continued our dress shopping, and before our last appointment and 30 dresses in, we went back to White Wisteria. Kylie was waiting for us. My daughter tried the dress she loved on again and said YES TO THE DRESS. It was not only the dress but the experience we had with Kylie who is very authentic and a pleasure to work with! Highly recommend read more

I set an appointment last minute with White Wisteria. It was my first time trying on dresses and wanted to try a few places while I was in the area! It was only my second time trying on dresses, the first was the appointment before! I didn't expect to find my dress, but I did, and during one of their trunk shows! I worked with Elizabeth and she was amazing! Her positive energy made me feel great about everything I tried on! I also appreciated the phone call a few days before the appointment just to get a better idea of what I was looking for. The whole experience was fantastic and I cannot thank you enough for helping me find my perfect dress! read more

From my fiancé since she doesn't have her own account. White Wisteria Bridal Boutique is a dream come true for any bride-to-be. The boutique offers an exquisite selection of gowns that cater to every style and taste, making the shopping experience truly magical. The staff is incredibly knowledgeable, patient, and genuinely invested in helping you find the perfect dress. From the moment you walk in, you're treated with the utmost care and attention, making you feel special and at ease. The ambiance is elegant, the dresses are stunning, and the service is exceptional. I couldn't have asked for a better experience--highly recommend! read more

Picking up my dress tomorrow. there are tons of dresses to choose from! I was a little nervous about finding something both in budget and that would fit me because I'm not petite. i found the dress of my dreams for both and it came in on time. I deducted a star because I had to call them to find out the dress was there but they immediately got me scheduled for an appointment when I did call. overall was very happy with how she addressed me and listened to what I wanted while also being respectful of my mom and sister. I probably tried fifteen veils will all different dresses and didn't feel rushed at all. read more

My experience at White Wisteria Bridal Boutique was amazing and I found my dream dress. The boutique has a great selection of designers and it is laid out by silhouette, which makes picking out dresses to try so much easier. Beth was fantastic to work with! She was knowledgeable and made the process so much fun. I really appreciate all she did to help me find my perfect dress. From beginning to end, Beth and White Wisteria Bridal Boutique provided exactly the experience I was hoping for. Thank you so much! read more

I had the BEST time at White Wisteria! My consultant was Hayley & she completely and immediately saw my vision. I actually ended up going with the VERY first dress she chose for me :) They worked really well with me regarding other appointments I had that day & let me come back the following weekend to make my final decision. It was a very fun experience and I never felt pressured into anything. No other bridal shop I visited came close. Thank you Hayley & White Wisteria! :) read more

I was fearing my dress shopping experience as a plus size bride. Kayla really listened to what I was looking for and helped me find "the dress". Even though my dress wasn't available to try on in my size, she found one structured similarly so I can make my final decision. They were also able to accommodate both my fiancé and shopping at the same time but not wanting to see each other's dresses. We ended up both getting our dresses here! I can't wait to see my dream dress! read more

White Wisteria was the perfect choice for wedding dress shopping. Their store is set up with plenty of room and has the perfect backdrop for photos. Their team really gets to know you and makes the experience feel personable and customer-intimate from start to finish. I also have to give a shoutout to my girl Isabell! She really listened to what I wanted, found me the perfect gown, and made me feel comfortable throughout the process. I couldn't recommend them enough! read more