Do not recommend, caused more damage, would not repair, said not their fault I had to pay to have…read moreissue fixed. Manager said "it happens sometimes" i asked Why I was not told of the possibility, He replied "what were you going to do if you knew". Contract on laptop during in-home Consult is not complete when printed, only certain pages are printed, not everything I saw on laptop was printed, no list of price breakdown, what I was paying for specifically...services, labor,etc on printed version, only listed cost of materials and total to pay. Asked for missing info, a screenshot with the date of day I asked was sent, not original and not the same (they claim it was). Manager came to "assess" damage made situation even worse, rude, condescending. Entire experience was horrible. Their responses and attitudes after they had my money was pathetic.

Definately feeling ripped off. Vapor barrier installed and sealed incorrectly. Silver glow…read moreinsulation not installed correctly and Sani Dri should have been installed towards the center of subfloor (IMO) not in corner of subfloor. Vent covers not installed. I paid almost $4500 for this type of job and for products where all items of the quote was not installed and of the products that were installed they were installed incorrectly. (According to Basement Doctor brochure & video) After the installer gave me some lame excuse of why they didn't install all the products and why they did what they did it like I was some type of ignorant dumbass. Needless to say my blood started to boil. So to avoid conflict I paid the man as sent him on his way as I wanted him off my property asap. I have made contact the Basement Doctor's office and the salesman with my concerns and so far have gotten the brush off. Use this company if you choose but consider this a "buyer beware warning"