It's been several years since my last review, so figured I would update y'all…read more We are still seeing Dr. Joe and are still very happy with him as our pediatrician. My daughter actually looks forward to going to the doctor for her check ups. I think it's because she likes to ask Dr. Joe about his cats. The two of them will chat about their pets and share funny animal pics with each other. It is silly, but things like this continue to build upon their relationship and I just love that. Another bonus point is this office is a Covid vaccine site. They provide the vaccines for all of their patients, as well as their caregivers. At my daughter's last visit, we were both able to get our booster shots at the end of the visit. Sweet! It's a one shop vaccine stop. Anything that eliminates an extra errand for me is a win in my book.

We absolutely love this place. They always take such good care of our kids! The front desk staff is…read morealways super nice too!

We absolutely love Dr. Cheng! When we moved to this area I had to chose a pediatrician as I had a 4…read moremonths old baby it was hard to chose anyone from ARC as there weren't many yelp reviews on their dr. But Dr Cheng had some few reviews and they were all positive! Im glad I picked him to be our boys pediatrician. All of my boys (age 8, 5, and 22 months) love and trust him. He is very fun and engages the children in silly conversation. He explains everything to the children and guides them through step by step through the examination. No surprises and no tears! He is also great in following up with you if you came in with something more serious than a cold and little bruise. Hands on one of the best pediatric we had (and we had quite a bit of experience with dr as we have three very active boys!)

Dr Cheng is wonderful! Always good with my teenagers and helpful when we have need last minute…read moreforms or prescription filled.

Dr. Collmann has excellent bedside manner and put my scared little guy at ease. Everyone was very…read morenice and attentive, and they had a cute little waiting room with toys and books for kids. I waited a minute or two to go back. Great experience!

The doctors are fine, but like many others the front office staff is rude. The wait times will…read moreaverage 45 minutes after the scheduled appointment. However patients arriving 7 minutes late are turned away with zero consideration and are forced to reschedule. We are done here

Very nasty supervisor. Wanting to wait on vaccine due do complications at birth, and baby needs to…read morestill get looked at for issues. They basically refused to see my daughter due to me wanting to delay vax. Wonder how much they get paid per vaccine

This was the first place we went to after leaving the NICU. We saw Dr Baine and she was perfectly…read morefriendly. However, on arrival I was forced to sign a paper that let me know they don't do any kind of alternate vaccine schedules. I was surprised by this. I waited to give my daughter the heb B vaccine in the hospital because she was in the NICU and was very small, so I wanted to wait a few weeks to her due date to start her vaccines. Dr Baine put a lot of pressure on me and gave me a horror story about a woman who didn't know she had Hep B and gave it to her child. The follow up at my daughters two week was the same.. more pressure about not having the vaccine yet. I fully planned on doing all of her shots but I wanted to be heard about my concerns with a preemie and wanting to wait for her due date. Very disappointed and I did not go back.

I have been going there since I was less than a year old. I recently started a new job and am…read moreunable to take off of work to be seen, therefore I went to the after hours which went great the first time. However, I scheduled another after hours appointment for the same illness that keeps coming back and 10 minutes before my appointment starts they call to cancel my appointment saying I cannot be seen and will need to reschedule for an in hours appointment. They were unable to accommodate me even though I was feeling awful. I had even paid the $55 after hour fee already, which was a hassle to get a refund for. I think it's unacceptable to be treating patients this way who have been seen by the same office for years. This was also after many hours of back and forth conversation on the portal app, which got me no sense of help/relief.

Disclaimer: This experience reflects an interaction with one individual and not the entire…read morefacility. The medical staff has consistently been excellent, and I would confidently recommend Dr. Gonzalez and her team for their quality of care and professionalism. I am writing to share a recent experience that I believe warrants attention. Front desk staff are often the first point of contact for families, and that interaction sets the tone for care. I called Treehouse Pediatrics to schedule an appointment, initially under the impression that they also functioned as an ER. I quickly realized they provide after-hours care only, which I understand was my mistake. However, during the call, I explained that my daughter had been completely fine in the morning and suddenly could not walk, her legs were shaking, she was unable to move, and she was crying. Naturally, this was very concerning. While the staff member initially seemed attentive, her demeanor shifted as I continued providing context. When I mentioned my daughter had ant bites, simply to give as much information as possible, she responded by laughing and repeating "ant bites?" in a dismissive tone. No one expects to be laughed at during a high-stress situation, especially when seeking care for their child. That response felt unprofessional and lacked the empathy expected in a pediatric setting. As a parent of two, I do not seek care lightly, especially in moments of distress. No parent should feel dismissed when advocating for their child's health. Ultimately, we chose to go to the ER and canceled the appointment. I have requested a call back from management and would appreciate the opportunity to discuss this further, including providing a timestamp if the call was recorded. I share this feedback with the hope that additional training and guidance can be provided to ensure all families are met with the compassion and professionalism they deserve.

I'm a first time parent and our son came early by two weeks. This location came as a recommendation…read morefrom a mom FB group. I called to set up my first appointment while still in the hospital and thankful that they were accepting new patients. From the front desk, nurse and Dr.Qian everyone has been really nice. Dr.Qian is very thorough with everything. You can tell he really cares about his patients.

The doctor is kind, but i'm a little more "holistic" than he is. Didn't know much about baby led…read moreweaning and advised us to put oatmeal in a baby bottle for our LO before 6 months. Overall, our care is fine. Where I get frustrated is with the office staff. Not friendly and we have scheduled appointments with them more than once on a particular day for them to call us and tell us our appointment is a different day or that we don't have an appointment scheduled at all. I'm not sure if it's the ladies working the desk or the system that is wonky, but it's frustrating.

I routinely visit the North Austin Pediatric CP location but Dr Patterson was in Leander so we saw…read morehim at this location instead. I was pleasantly surprised by the clinic. This location is actually closer to home, the staff is so friendly and helpful. Our Pediatrician Dr Patterson is kind and very informative. We have also seen Dr Chelsea Johnson at the Leander location and she was so wonderful. We really appreciate the kindness and exceptional care that we have received from the front desk, to the medical assistants and the doctors.

I want to warn other families considering this office: after years as patients, we were told we'd…read morebe terminated from care if we didn't comply with a newly enforced vaccination schedule, despite no prior issues and a good relationship with our doctors. Medical guidelines exist as a framework, not a one-size-fits-all mandate, and parents should be able to make informed decisions about their own children's care--especially regarding something as personal as vaccination timing and choice. The abruptness of this policy, combined with the threat of dismissal, made it clear that protecting the practice from liability (and possibly maximizing visit-based revenue) was prioritized over maintaining trust with established patients. If a clinic isn't willing to work with families who've been loyal for years, it says a lot about where their real priorities lie. We've moved on to a provider that treats parents as partners, not as compliance problems.

We LOVE Cedar Park Pediatric and Family medicine. All three of my kids are seen by Dr Mathew, and…read moreshe is incredibly kind, caring, and thorough. She never makes us feel rushed, and addresses our concerns with patience and understanding. I've recommended her to anyone who asks for a pediatrician with the same sentiments being echoed by friends. The office staff is also super friendly and helpful. The office itself is very clean and well cared for too. Environment is important especially when visiting the doctor may not be the highlight of your day because you're already not feeling your best, so a calm and clean environment makes a big difference. I see NP Baeza for my own care, and have been very pleased with her assuring bedside manner, and appreciative of her straight forward approach to my health. She is easy to talk to, and a wealth of knowledge. Thank you for caring for your patients so well!! We have also seen other providers when our primaries are unavailable, and I have received nothing but exceptional service. Thank you to all the doctors, NPs, nurses, and clinic staff for treating each patient with kindness, respect, and empathy. We are so grateful for all of you!!!

We understand that your office has a policy regarding appointment arrival times. However, when we…read morebooked an urgent appointment for our 9-month-old daughter, we arrived just one minute late and were refused service. Our baby was in distress, crying uncontrollably, running a fever, with goopy eyes and a very runny nose. We immediately took her to the hospital, where she was diagnosed with two ear infections. While we respect the need for policies, turning away an infant in such condition over a one-minute delay feels unreasonable. We have always appreciated Dr. Moore's care, but our interactions with the office staff have been consistently unpleasant. As a result, I canceled my child's scheduled check-up and will be seeking alternative care for her moving forward.

Still recommend this pediatric office after all these years for their quality in care, and the…read moreability to be seen by her main pediatrician for any and all sick visits. Front desk and the nurses are very helpful. They have handled themselves well during the last few years and we've always felt like we were in good hands. The only con is the small parking spaces and the limited parking, but that is not reflective of the actual services rendered. If you're within network, I definitely recommend!

Can't express enough how wonderful Dr Cepeda is! I have been bringing my son for almost 4 years now…read moreand not one single complaint. She is caring, very knowledgeable and patient. Very grateful to find such an awesome doctor!