JJ, Lindsay and everyone at American Pacific Mortgage have been absolutely amazing to work with!…read moreThey are incredibly friendly, knowledgeable and willing to help by any means necessary. They took the time to answer all our questions and concerns. This is our first home buying experience and APM made sure we were comfortable every step of the way. Thank you all for your professionalism and willingness to help us!

Working with JJ Mack was a pleasure. From the start, Lindsay made it very easy. She worked with me,…read moregoing through all my numbers. The whole team was very on top of everything, letting me know what was needed and making sure all documents were in on time. Thank you all for such a smooth transition to a new home. Danny

Three transactions with this office, and this Denise woman decides to go "nuts" the third time. Out…read moreof the blue sends rude, angry emails over nothing. We have two more transactions to go, and we informed our realtor to use a new title company. Denise is unprofessional and should not be in this line of work.

The only reason I use Placer Title, is because my favorite escrow person of choice works there…read more Used to like Placer Title as a company, but no longer!

Working with Cindy was absolutely great from start, requesting a quote, to finish, being able to…read morefit me in earlier. She is very professional, friendly, knowledgeable and I enjoyed working with her. She provides excellent service, her pricing is fair and was very thorough and explained everything she needed to do as it pertained to the document that I needed notarized. I would definitely use Cindy again and highly recommend her. Thank you!

Absolutely. Cindy was very professional and meticulous. Highly recommend her! She brought back my…read moreoriginal documents in rush hour traffic. Outstanding

On or about March 7th, 2026, after my experience with Swift Mortgage fell apart, I moved my home…read morerefinance over to Barrett Financial Group, a broker for Sun West Mortgage. I restarted the entire refinance process, hoping this time would be better. It wasn't. All of my paperwork--including the appraisal--was transferred over to them. Then the issues in the Strait of Hormuz began. I signed a few additional documents after that, and then everything went silent. It is now April 27th, 2026. Nearly eight weeks have passed, and every time I ask for an update, I get the same answer: "It's in underwriting." Seven weeks in underwriting is unbelievable. Meanwhile, my rate lock at 5.25% expires on April 30th, 2026. It's clear they've done nothing but stall while interest rates rise. When you lock a rate, you expect the lender to honor that agreement--not drag their feet and string you along. This has been a terrible experience and feels more like greed than good business.

The roof on my home was damaged just over 1 year ago. It took the year to get the insurance company…read moreto cover the cost of repairing the roof. They will only disburse the funds across 2 (and possibly 3) checks. Per SWMC requirements, the checks were made out to them and to me. SWMC requires a very cumbersome process in which I send them the checks as they arrive and they only disburse a portion of the funds at a time to the roofing company (it also sounded like it might come back to me to then pay them, adding another step, but this was unclear). And at the end they will only release the remaining after they inspect the roof. They don't have a contract with the roofing company; I do. Their process has taken an already stressful and 1+ year hassle for me and my family and made it worse by adding more time-consuming (time I do not have) obstacles to getting my roof repaired. I'm the one that gets punished by these processes (after suffering damage to my home). I would have appreciated more empathy in the form of a less burdensome process as a homeowner.

Old Republic Title is an excellent company to do an escrow with. They are extremely professional…read more Their Customer Service is top drawer; constantly running title and deed checks as needed. Manager Fariba has led this A team successfully for at least a decade as far as i could tell! I'm

This title company did not feel the need to make sure their client was taken care of. My original…read moredocuments got lost because they "didn't feel the need" to send them via signature confirmation. Just a few dollars more. What else are they cutting corners on? Needless to say, there is no way to get the originals back and now I am left hanging without assistance. The manager called just to say they met their obligation and there is nothing more they will do.

I hate writing bad reviews, but would not recommend working with Matt. It is very obvious that he…read moredoesn't care about his clients or his job. When you think of lenders you want someone who has attention to detail, responds to all your loan questions, and manages your timeline correctly. We really wish that was the case here, but it wasn't. He was very friendly at first, but quickly became unresponsive and rude when he and his team started to make errors. He helped lock in a good rate, but I would have rather gone with the highest rate possible if it meant I didn't have to go through what we did with Matt and Sunwest. Chase took over our loan shortly after thank goodness, so we don't have to see anything Sunwest ever again.

Quite possibly one of the most irresponsible and incompetant individuals I've dealt with…read more Matt essentially put our entire loan case on the backburner for the first several weeks of our escrow. Days before closing, we suddenly began getting daily requests for introductory documents-documents that should have been filed weeks ago. Matt was difficult to reach, disorganized, constantly blamed others, and continually missed agreed upon deadlines, forcing us to reschedule flights, and eventually made the egregious mistake of WIRING OUR LOAN TO WRONG TITLE COMPANY. This mistake caused us to be outside of our new house with an idling moving truck, having just arrived from another city hours away, only to scramble after an entire day of waiting to redirect the movers to dump all of our belongings into a storage unit leave, while we were forced to find a place to stay for the night. We were unable to close for several days because they decided they needed to wait for the title company to send the funds back before they could be re-directed correctly. So we're basically homeless with everything we own crammed in a storage unit. And what does Matt say? "You guys are on the emails. My hands are completely tied." And he tossed the ball into someone else's court with no apology. And we never heard from him again. Matt, you were an absolute nightmare, and I seriously hope you've either chosen a different career path or have committed yourself to significantly improving and learning from your unending tapestry of mistakes.

AAA Roseville Galleria office was so helpful and efficient in helping us take care of our DMV…read moreneeds. We had to get a transaction done for my sister and then one for my elderly father . They were so helpful and nice helping us execute complicated paperwork. Richard and Savannah were so efficient and knowledgeable and kind/friendly! Really great customer service and support. Made our day to have such a pleasant positive experience! Highly recommend this location for AAA.

My first review of 2026 and this place is worthy of it. I…read moream not currently a AAA member but after my visit here today, my husband and I have decided to sign up. This triple AAA Galleria location is a one stop shop for so many things home/automotive/home security.. We were buying a used vehicle, private party, and met the owner there to do the DMV transfer paperwork. We were in and out in 20 minutes! It's located in the Galleria parking lot near the entrance for El Fornaio restaurant. Everyone was so very kind and it's such a clean and organized building inside. I would rather spend 20 minutes in an office in an hour at the DMV any day! Time is so valuable- and having a AAA membership being able to pop in here for so many things is such a huge help. My husband even asked the greeter at the front. Oh, you guys have a whole body shop here? And they said yes.! how cool is that?

As a loan officer, I work with many escrow officers throughout the industry, and I can honestly say…read morethat working with Elizabeth Herlihy (Roseville) on this transaction was an exceptional experience from start to finish. From the moment we went into contract, she was incredibly quick, responsive, and on top of every detail. I was especially impressed when she provided the escrow fees in less than an hour after the request was made once we entered contract, which helped move everything along efficiently right from the beginning. Throughout the transaction, she was always available to answer questions and did an outstanding job keeping all parties informed on important milestones and updates. One thing that really stood out to me was her attention to detail and personal touch. When an email bounced back, she took the initiative to personally call and confirm that I received the important information. That level of care and professionalism is rare and truly appreciated. Her communication, work ethic, responsiveness, and commitment to providing excellent service made this transaction incredibly smooth for everyone involved. It was truly a pleasure working with her, and I look forward to many more successful transactions together in the future.

Because of issues with having appropriate legal documents drawn up I wasn't able to deposit a check…read moreissued until after it had stale dated. Once I emailed our agent advising that I was ready for the check to be reissued I received an out of office message referring me to the Branch Manager, Sue Brown. I emailed Sue 3 or 4 times, with no response. Once I emailed her a final time citing every prior attempt at communication with a lack of response she finally replied that she wasn't able to review my file and I'd have to wait a couple more weeks for my agent to return. Why can't a branch manager review a file? Why can't a branch manager review a file and request a check be reissued? Why can't a branch manager respond to an email until you point out every single time they have not responded to an email? If you have a choice of what title company to use, please consider avoiding this one.

Great team! I just…read morewanted to thank the Old Republic team for a smooth transaction on my refi. ORTC, which was my choice of title company, worked close with my lender and closing was completed last week. Communication was great with my escrow officer and the signing process took less than an hour. I wasn't familiar with all the documents we were signing but she would stop and would take the time further to explain and answer my questions. I had asked my EO if she could process payments a certain way to speed up payments (wire funds where she was going to mail a check and for me to pick up a check instead of mailing) and my requests were granted. I was able to go straight to the bank to pay off auto loan. Not sure if borrowers could do that. I was also able to take advantage on some perks as an employee. Overall great experience on my first refi with Old Republic. Review #1068

Home purchase went through fine, so that portion of their work appears to have gone well. However,…read morethey sent our refund to our old address and not to the address they helped us purchase (?!). And 45 days into our purchase, the HOA had not been informed the home was sold, nor provided with our first payment. If you work with them, be sure to follow up on these smaller issues as no one there is checking to make sure these items are complete.

I have used Cornerstone Title for as much of my Coldwell Banker real estate business as possible…read morefor many years and never have been disappointed by the service. In fact, I am the one who is disappointed when another party insists on using a different title company. Adriana Melo and Tim Mikulin of Elk Grove, in particular, consistently have gone far beyond the norm for me. They are helpful with information, whether or not we have an escrow working,, and are remarkably patient with my missteps and frequent special requests. My clients also have been uniformly satisfied with Cornerstone and have enjoyed their interactions with the Elk Grove crew. My last escrow was handled flawlessly by Leslie Mitchell of the Cornerstone office in Roseville. Same level of service. I could not recommend them higher. And, as many can attest to, I am not easily pleased. Bob Walter

I can't express how great this title company has been. I've used them for several real estate…read moretransactions (purchases and sales) and they've been nothing but perfect. To the reviewer with the negative comment (Karen I believe it was), I'm sorry to hear you "may" have had some slight glitches with your transaction. But, I'm very skeptical of such negative comments (especially regarding a title company). I mean, if you can't rectify the situation (mistakes happen, especially in real estate) then the blame is partially on "you" as well (grow up and deal with the situation before coming to a comment board and thrashing a "Great" company). "You" are also responsible for any "error" that may been recorded by Cornerstone Title ("you" have to "review" and "approve" any documents prior to them being recorded). Either way, all my future real estate transactions will be via Cornerstone Title!