I went for an emergency exam of a rash. I had no idea what to expect. The office is very small and…read morethe exam room lack everything expects a bed. Vitals weren't even performed. I know the better dermatologist offices are a bit of a wait these days but save your 40$ co pay and give it to an office where you'll get your money's worth.

Seen NP Umparrys (Paris) Witherspoon for a problem I was having. She was the only one available…read morewith numerous openings available( that should have been a red flag). I took my chances a made the appointment. I waited in the waiting room for about an hour there was someone else before I heard reschedule her appointment because she was also waiting a long time. I finally get called back. I waited in that room another 45 minutes than I went to the window and asked to reschedule. The clerk went into the room across from me and I could hear her tell the NP how long I've been waiting and she acted like she didn't even know. She was hanging out in the room next door the entire time! The clerk came out and said she'll be right with you, I explained I'll just schedule with someone else, she said it's okay she's coming out right now and she didn't. She wasn't even with a patient she was hanging out with her assistant. So I was like okay, I might as well see her. I wish I would have left, you could tell she has absolutely no experience. I feel like she was winging it, so disappointing. Her assist was very unprofessional just leaning against the counter, chewing like a horse. Each time NP Paris asked her if she documented something she would respond "uh huh, yeah I heard you". I usually see Karen Jordan who is fantastic why Dermatologist Assoc would bring NP Paris on their team is beyond me. Just beware if you want an experienced professional NP Paris is not the one just hold off to see Dr. Jordan.

The staff and doctor are very friendly. My main complaint is that Dr. Hoffman rushed through the…read moreappointment wth me. I spent at most 2 minutes with her. I understand that she has many patients back to back, but the least she could have done was sit down. I did not go back for a follow up appointment because I did not want to pay a $40 copay for her to see me for only a couple minutes.

I've been here twice. My first visit was two years ago for a skin check. It was fine - my biggest…read morecomplaint was that the exam room was very warm. I was practically sliding around on the exam bed, I was sweating so much. I went back again this year and ended up seeing a different doctor. The waiting room was way too warm again, but the exam room temp was fine. I ended up going through with the doctor's recommendation, but I truly wasn't prepared for what was about to happen, and now I have the scars to carry. I can't help but feel regretful for going through with it instead of perhaps asking if we could monitor over time instead. I've asked the office if there is anything I can do to support healing and have only been told to use an ointment like Aquaphor and sunscreen. To top it off, I paid over $800 for this trauma, and they don't offer a cash pay discount.

Reached out to their office to schedule a new patient appointment for a skin check. Was given…read moreinformation that I later found out was 100% incorrect once I arrived for my appointment. The woman at the front desk was very rude and was not able to clarify any of the misinformation I had received. Customer service there is terrible. Do not go here unless you want to be given the run around and improperly charged

No doctor at site only a nurse in order to see a doctor you have to let them know specifically it's…read morea waste of time!

I was very pleased with my office visit on 2-21-24. The staff there were very professional and…read morefriendly. They listened to my concerns. Dr. Luke Waters was very professional, attentive and a great listener. He made my first time experience there a pleasant one. I feel confident in his suggestions for care for my situation. I am pleased that I chose Illinois Dermatology Institute for my dermatology needs, and I will share my personal experience with others (I already have!)