A quality operation! We like all the Veterinarians, their Techicians and the Administrative staff…read moreare superb too! We're long term customers, currently have multiple dogs and cats. We typically see either Dr. Beavers or Dr. Anderson. Both very knowledgeable, through and personable. Recently met Dr. Phillips and he's great too. We never feel like they're hurrying us through. Best Vets we've ever been too. (We miss being able to board our pets with them though.)

Knowledgeable and caring doctors and staff! Everyone is so welcoming. We have been coming x 20+…read moreyears both in the older and the newer locations. Loved both. Top notch care.

I have been using Grateful Dog Walkers for years now. While I understand everyone has their…read morepersonal favorites, Liam is mine and definitely my dogs. Often there are one to three dogs here at any one time and whenever they hear the name Liam they run to the door and greet him as a long lost friend whom they love. I have often asked at the last minute for him to get them, board them or just keep them for the day and never ever has he said NO! He is always willing to accommodate and go the extra mile even arranging for one of them to get groomed at his house while I was ill. I know the transition has been a bit chaotic but I also know my dogs have not suffered one bit and absolutely love their time with him.

I was a big fan of Grateful Dog Walkers... But the best thing about them is no longer there…read more.. Mackey Scanlan. Not only was Mackey, a consummate professional, he truly loved and cared for my pets, as though they were his own... And, he treated my home as though it were his own. Unfortunately that wasn't something that wasn't upheld by the rest of GrateDog Walkers in this area. I had serious issues with Liam SEVERAL times. I specifically told him that any new person needed to be introduced to myself and my husband, as well as our pets prior to coming into our home. This is something that we do with ALL contractors. It is an industry standard. It did not seem to be an issue when I discussed it with Liam... however, it was completely lost on him when on more than one occasion, he had somebody completely different, show up at our house at the wrong time whom we had never met! I called Liam, and I was assured that Mackey would be the person who would then come back. I actually had to contact Mackey directly to ensure that he would be there the first time this occurred. The second time this occurred, a new person showed up that I had never met, locked a cat who was on Prozac in our bedroom, who, then ripped up a bedroom carpet... Liam claimed that this was impossible, they would have never shut the door, but we were out... This is not some thing that Mackey, who was very familiar with our pets, very familiar with our home, and very familiar with our routine would have ever done. Trying to discuss the matter with Liam, he took absolutely no accountability, and actually put the blame back on me. I have had numerous issues with billing, I've had to reach out on more than one occasion because of it. It's just all very haphazard and unprofessional. It's really sad, because the place where I get my dogs groomed recommended Grateful Dog Walkers specifically because of Mackey, and I got them several new customers because of Mackey... We have all left now. What's worse is, I had actually purchased a gift card for Mackey, and when he could not come to my home, Liam had stated he would come to my home and handle my pet for me. I agreed to that. Liam actually stated that he had picked up the gift card and was going to deliver it to his employee Mackey. I checked with him on three occasions after the last pet visit, he had no clue there was a gift card, no clue of the amount or where it was purchased to. Clearly, Liam kept the gift card for himself. I have no use for such unprofessional persons, the entitlement is beyond reproach. I have a second home, and a very large upscale community, I had very strongly recommended this group, and I am now very strongly recommending to all of my friends and neighbors not to use them until they replace Management here. Smarten up folks! You let an honest, hard worker who brought in clients go to keep someone who sleeps in, doesn't return clients calls, and when they do, berates them and is insanely unprofessional. This is the absolute best example of the Peter principal that ever was! GO ELSEWHERE!! PS notice that it's Mackey's name that is complimented on other reviews... Take the hint people! either clean up your act down here, or simply keep your flagship operation in the Baltimore area

My dog couldn't wait to get out of the car when he stayed there…read more It's totally family owned and staffed. I highly recommend Barton Manor!

I'm new to the area and needed to board my dogs for a couple of nights and I'm so happy to have…read morefound this place! Their website is full of useful information and Cheri filled me in on everything else I needed to know. The location is beautiful and secluded and from the moment I arrived, I felt at ease. They took great care with my dogs (both rescues) and even my younger pup, who is afraid of most things, seemed perfectly content to explore the grounds with one of the kennel employees. When I picked them up, they were happy, which any dog parent knows is the key to a great boarding facility. So happy to have found such a great location run by people who obviously take great care with the pets entrusted to them. This is without a doubt my new go-to kennel!

Took my Aussies there for. Summer shave,my boy is getting hind leg issues she was Aware of this!…read moreWent to pick up my 2 dogs my boy wasn't able to walk at all she had a kid help me out to my car,I got them home and had to have a neighbor carry him in for me, he stayed in same spot for over 24 hrs and drank 4 bowls of water straight down as soon as he was laid down, I finally sat with him and looked him over and he has cuts galore, on his stomach his elbows his groin his paw has a chunch missing and he is now scared to walk on my laminate floor as if he has been hurt on that type of floor in which she has at the salon, my girl has 3 cuts on her buty boy is a nervous wreck since I brought him back from that groomer

Excellent dog grooming ata reasonable price. Staff is great to humans and their furry kidsread more

None of the staff here are equipped to handle large dog breeds. They were scared of my 80 lb…read moremastiff mix and did not want to find any other solutions to giving his shots. Instead, they made us buy pills to calm him down and reschedule (Which couldn't be done until 3 weeks later). The Vet Tech did not build any rapport with him and just tried to stick the thermometer in a place he did not like. If you want your pet to actually be treated like a pet, and not just a job that needs to be accomplished, you will not go here.

The service you receive here is directly dependent on the vet you get…read more I know by this time, I probably sound like the Goldilocks of veterinarians in Hartford County, but with three animals one who will be 15 this year a pet parent has to be picky. Unfortunately, this veterinary clinic like many other others, doesn't offer any type of wellness plans to help with payments like perhaps a senior plan for not only senior owners, but maybe senior pets would be helpful. Another thing that would be helpful is if you're going to prescribe a medication that has to be compounded that you're able to to give resources on the spot to the owner, not just let the owner go off trying to find a compounding pharmacy. Going through chewy is quite difficult because of the Veterinary clinic will not confirm with Chewy over the phone, you have to send the original written prescription to chewy. Can you imagine in this day and age not taking phone calls or texts or emails or something instead of using the USPS, what a ridiculous practice. My poor senior dog needs this medication and is coughing constantly, and this is what this veterinarian gave me? Nothing to help temporarily, but of course wanting to do all kinds of tests after stating "his heart murmur is at a grade3 now, no longer a one". I literally paid what I would pay for myself a Patient First, with x-rays labs and a work up. My daughter recently talked to somebody in Prague, whose cat had open heart surgery for $100, so as you can say healthcare is not only getting bad for us. We're not gonna be able to afford it for our animals either especially with clinics like this one that tend to prey on people, or at least that's how you feel as a senior. Never mind, trying to recoup your money for your overly done, newly decorated office, why not come up with some economic health plans for people in their pets that makes things more affordable that to me would be much more helpful.. especially knowing that you're the one that helped her renovate the office!!!! I'm praying my little buddy can hold out until I get the medication to see if that works but I, again, will be seeking another veterinarian office. But fear not, Harford County is loaded with them!

We've kept our dog here numerous times, everytime when we drop him off he's seemed very excited!…read moreWould recommend.

I have always boarded my dogs here. I keep them in the luxury suite there. Never a problem.read more

Great staff from check-in to out and veterinarian and techs were aces. Honey, our pooch,…read moreHighly-recommends...woof...woof. Great location with ample parking and other stores nearby.

I have to give another great rating for this place. They are so incredibly friendly and very…read moreknowledgeable. My beagle is having some arthritis issues and the staff here are going above and beyond to give him some relief. They are always smiling and happy to see their patients. The clinic is always clean and comforting.

Our Portuguese Water dog got her first haircut today from Diamond Dogs and they knocked it out of…read morethe park! They captured our vision perfectly and our dog looks amazing. We will definitely take her back for her next haircut!

They were able to take my two pups just before Christmas which was amazing. Seemed detail oriented…read more- they took notes about exactly what I wanted and even brought out a hair length chart. They gave feedback on the pups' behavior as well.