MJ Pools designed my backyard renovation including an inground pool. I can't say enough wonderful…read morethings about them. The team at MJ is so sweet, knowledgeable, easily reachable (for my millions of questions), and quick. This is the first time in a long time that I've hired someone to do something and it was truly an enjoyable process where I felt like they really wanted to make me happy (vs just do the bare minimum to get done as quick as possible). I am soooo happy with the results, it looks way better than I could have ever imagined. They also offer pool servicing and so far I have been so happy with that as well. If you are considering installing a pool or having your pool serviced, hire MJ Pools! You won't regret it.

Had a problem with a sensor about 4 weeks ago. They gave us a price on a diagnostic call. We were…read morenot home but gave them access to our yard. They came out and told us what problem was and gave us a quote and we agreed to have them fix it. I gave them my credit card number. We came home a few days later and everything seemed fine. Three weeks later, I received a bill stating we need to pay 318.00 which was more than quoted. I paid it. The part they replaced is now not working. We have tried to contact them for over a week and we get no reply. My husband has left several messages and nothing. I emailed them yesterday and haven't received any reply, either. I hate having to write bad reviews about any business but we have made several attempts to get this issue addressed without any response from the business.

Melissa and Tanner are the best! They always go out of their way to make sure that our pool is…read moreoperating properly and ready for enjoyment!

Melissa & Jackson have provided excellent customer service for us and our pool care needs! We have…read moreused Bullfrog Pool Services for 1 year now and we have not been disappointed! Jackson always does a great job servicing our pool and is there to answer any questions we have had. Melissa is always quick to respond when we have to call in with questions about our services. If you're looking for pool services in Wilmington and Wrightsville Beach, give them a call!

We recently moved here to Wilmington, with our new house that came with a pool. Being the first…read morepool that I've ever had, I needed help with getting the pool up to par, learning how to keep up with regular maintenance, and a monthly servicing. Luckily, I found Thornton Pool Service! After calling Rob (founder/owner), he immediately returned my call, showed up within the day, and gave me a detailed assessment THAT MADE SENSE AND DIDN'T CONFUSE ME! On top of that, his prices were very affordable, and reasonable. He got my pool looking and operating like brand new, and educated me on how to maintenance it weekly, which is rare for a service to do; as it's usually in a company's best interest that you're clueless as how to service whatever you need. After a month, I had discovered that the pool was poorly designed. The backwash conduit lead to the drain on the side of the pool. So, whenever I backwashed it, the dirty water would overflow from the drain and dump into the pool. Obviously, I called Thornton Pool Services immediately. His response time was immediate AGAIN! And he came over to assess the issue within the same day. After speaking with the original owner of the house, he said that his pool service recommended that we reroute the conduit from the pump, to the side yard. That would mean that we would have to install it under our concrete, which would cost us over $10k. Rob invented a solution that only cost us $100s! He's an honest, smart, and diligent service. I will never use anyone else's service, going forward!

Thank goodness we found Robert of Thornton Pool Service. Our pool pump had totally blown out 2…read moremonths ago and the other "pool service" kept stringing me along saying they couldn't get a new pool pump because of "supply chain" issues. I decided to look on my own and found Robert on a Tuesday, he gave me a repair quote that day, got the pump by Friday and repaired the pump on Saturday (very early)! He has a fantastic work ethic, is honest and reliable, something I'm finding less and less with the service people around here. If you want a fair price to service or repair your pool with quality, definitely call Thornton Pool Service. I can't say enough good things about this company.

Absolute pleasure dealing with this pool repair company. Estimate was given in a timely manner and…read moreno surprises when it came time for the bill. Estimate is exactly what I paid and the work was done perfectly. Highly recommend these guys if you need your pool serviced.

Responsive and quality work done in a timely manner. would definitely recommend Jack at Valhalla…read morefor any pool repairs. Thankyou so much!

Had to reschedule twice after accepting quote. Brian didn't do half of what he quoted, and what he…read moredid do was sub par to say the least. When questioned he was very unprofessional and argumentative. Others may have had better luck with this company, but we would never recommend him.

Vinnie was very quick about getting me a quote for cleaning the gutters and pressure washing my…read morehouse, driveway, and front patio. He was friendly and professional. With the daily rainstorms we've been having I was surprised to be able to get next day service: and he didn't stop working when a quick rain shower passed through. I knew the driveway, patio, and exterior of my house were dirty, but I didn't realize just HOW dirty it was until i saw how much better it looked when he was done. And now I no longer have weeds growing in my gutters either! Thanks so much Vinnie for doing a job for me I definitely didn't want to do.

Scott and Wes are very dedicated to what they do and it shows. I had a problem at my home and they…read morewere able to fit me in the very next day. They throughly explained the issue and what needed to be done. Transparency and integrity go a very long way. I will definitely be using this company again!

Zero stars for this company. I reached out via text to fix my pool, only to be told they'd arrive…read moreonce parts were in, which they've now received. However, silence followed, leaving me no choice but to seek alternative help after nearly 30 days. Effective communication is crucial, and unfortunately, this company fell short. Bad for business! Edward

Danny was extrememly fast to respond to a call and spend time talking me through a situation with…read moremy chlorinator. He could have charged me a fortune for a new system or even a technician visit but instead helped me resolve the issue on my own. He is extremely knowledgable I will hire him any time I have any future pool issues.