As a household, we were seeking a package discount; therefore, we asked Chris LeMay to come out and…read moremeet with us. When he arrived, we explained to him that a window was in the process of being repaired (the mower kicked up a small rock and broke a specialty window - repair cost $2600 - for which, a claim had been made with the existing insurance company). Chris was personable and clearly sought to establish a rapport with us as he led up to the more personal questions e.g. our personal incomes, SSN's etc. He spent 2 1/2 hours digging for details, and promised to get back to us in the "next couple of days". Three weeks later (after no response), we contacted Mr. LeMay. He replied that State Farm didn't find us "eligible" due to the previous broken window claim. Our feeling is that Chris is lacking in ethical fortitude - that as a long-term State Farm agent, he would have know that the broken window would have excluded us from eligibility. Yet, it didn't stop him from wasting 2 1/2 hours of our time, while asking very personal questions. We feel this was grossly inappropriate on Mr. LeMay's part. Therefore, we would NOT recommend him, and we refuse to seek out anyone that he would recommend.

From the owner: Our mission is to become your first choice for your insurance needs by establishing a personal…read morerelationship with you and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout Baldwin, Woodville, Hammond, Roberts, New Richmond, River Falls, Hudson, Glenwood City, and the surrounding Wisconsin areas. When the unfortunate incidents occur, we pledge to be there to assist you through the good and the bad. License #: WI-15181856

Jordan is so knowledgable and I liked she had so many plans for Medicare to choose from. She met my…read moresister virtually and made it all so easy. She explained things we didn't know about Medicare. We also like thatnshe does yearly letters to review our Rx and health need changes.

From the owner: We are a one-stop shop with a broad range of insurance carriers…read more We are not tied to any one insurance carrier and thereby have flexibility in finding the best suited plan(s) available for our clients. It doesn't cost a penny more to see an agent advisor! We are compensated by the companies we represent. You receive our personalized service and advice while we strive to find you the best plan(s) based on your budget and needs.

Had an appointment this morning at 11 and they ended up being able to take me in earlier since I…read morewas around the area. I had an appointment to meet with Jake from State Farm . No but really he was very nice. He explained everything to me so I could understand it clearly and had a whole packet put together for me with all the info I needed. He also helped me get an account through the Mobil app. I definitely went in there confused and came out a lot more confident about my insurance. Everyone is also very kind there and there is candy in every corner. I give it 5 stars there is really no reason not to!

Jared and his team at State Farm are awesome! They make getting things taken care of (like…read morereplacing the glass on your windshield) so easy! If you are looking for great service every time this is the team for you! Thanks guys, I really appreciate you!

Dawn is the BEST! I've worked with her for several years for renters insurance, car insurance, and…read morehomeowners insurance. She is the most responsive, helpful insurance agent I've encountered. She goes above and beyond to explain coverage, and she provided valuable tips for my house-hunting journey. Whenever I have a question, she's quick to answer and make sure I understand. I'm very grateful to have her on my side.

Dawn has been our home and auto insurance agent since the summer of 2002--almost 16 years now--and…read morehas seen us through many life changes. One example of MANY: As each of our boys came onto my car policy, Dawn met them in person and had a conversation about safe driving, how points work for traffic violations, and most helpful of all, the importance of listening to mom and dad. In addition, Dawn's professionalism and work ethic are outstanding--she knows her business, her industry, and replies to questions immediately. If you have the chance, choose Dawn Bartell and her agency. You'll be glad you did!

Jana from State Farm thanks so much for everything. I was…read morewith another company for 17plus years. They retired and new agent took over my account in November. Every since then they continued to take extra funds out of my account with out permission and over drafting my account. With little to no care of how this is so not ethical I was referred to Jana @ State Farm in Anoka. What a blessing...she had me make appt come in and we got everything taken care of in matter of no time at all. And she also is completely sending forms to the people I need. Thanks Jana If you are looking for insurance or would like to switch insurance I would recommend Jana and her team at State Farm Insurance. So Happy with her and how she takes care of her clients!

Jana is SO helpful and knowledgable. She cares very deeply for clients and made sure we were well…read moretaken care of. She spent lots of time going over everything to make sure we were educated and covered on all areas of our insurance needs. I have to say when we did have a claim Jana and her office were right on top of things. She was there when it mattered most! I would HIGHLY recommend her to anyone! If you are looking for an outstanding agent Jana is the one.

Sarah is someone who truly cares. Whether you meet with her - or a member of her knowledgeable…read moreteam - you can trust that they will take great care of you. When I was looking for an auto quote, I met with a member of her team. He patiently explained all the factors that go into the quote, and asked great questions. Throughout my meeting I saw him to be trustworthy, kind, and never pushy. I felt heard, understood, and respected. I have seen Sarah and her team go the extra mile numerous times. This office is second to none!

I would highly recommend Sarah DeBruin's State Farm because the staff was incredibly welcoming and…read moreknowledgable. I received a free quote from them and ended up switching over due to the cheaper auto rates.

I have already contacted the better business bureau about your deceitful business and unethical…read moremorals in how you handle your clients with lies and extortion for services that were never done. I am sad that you would take advantage of a disabled veteran like you have and I will make sure everyone knows your business of lies and extorftion. Thanks, Will Lafferty From: Kit Feuerhelm [mailto:kit@feuerhelmlanger.com] Sent: Thursday, June 2, 2016 12:38 PM To: Patricia Nelson patti@plncpa.com Cc: wklaff@outlook.com Subject: Re: Interest and Penalties due on 2014 tax return Will My name is Kit Feuerhelm and I am one of the Partners with Feuerhelm Langer & Nelson. I am reaching out to you because our firm isn't going to be able to help you any further with your tax needs. Since Ed has left our firm we are severely understaffed and I don't have the resources and the time you will need. I apologize for this but until I get more staff there isn't much else I can do. If you have any questions please contact me directly. Best Regards Kit Feuerhelm On Tue, May 31, 2016 at 5:24 PM, Patricia Nelson patti@plncpa.com wrote: Will: I just wanted to e-mail you to further explain my understanding of the situation with your 2014 tax return pursuant to our conversation today in my office. You brought a letter into our office in February of 2016 that was dated 2/4/16 from the IRS that notified you that your 2014 return was required to be filed within 30 days or an Offer in Compromise previously negotiated (related to a prior period and tax liability) would be terminated. Ed Brewer prepared your 2014 return and it was e-filed on 2/25/16. Ed did not calculate late payment interest, penalty or late filing penalty. While he should have communicated to you to not be surprised if you got a notice for the interest and penalty, it is our practice to not always calculate it in the hopes that it will be abated without having to request it. The late filing penalty alone constituted $627 of the $953.77 assessed on the most recent notice. I know you brought the first notice you received into Ed and you said he told you to not worry about it - I don't believe he should have told you that. We could request abatement of at least the late filing penalty if this was the first time you were late in filing your individual tax return - I don't know what your history of filing has been. Alternatively, if you have reasonable cause for late filing, we could request abatement based on reasonable cause (i.e., serious illness, divorce, natural disaster, death in the family, etc.). If you feel you qualify for either one of these reasons for abatement and want me to proceed with requesting abatement, please schedule an appointment asap and I will assist you. Thanks, Patti Patricia L. Nelson CPA Feuerhelm, Langer & Nelson CPA's LTD 216 N. Main St., Suite D P.O. Box 306 River Falls, WI 54022 Phone: 715-425-2386 Fax: 715-425-8393 Cell: 651-492-4315 E-Mail: Patti@PLNCPA.com Website: www.plncpa.com QuickBooks Proadvisor since 1999: http://proadvisor.intuit.com/quickbooks-pro/patricia-nelson -- Feuerhelm Langer & Co Ltd 8921 Hwy 5 Lake Elmo, MN 55042 Phone - (651) 646-6346 Fax - (651) 646-6451

From the owner: Accounting, tax preparation, consulting, payroll servicesread more