Poorest customer service in the city. Business owners had a problem with another customer and…read moreattempted to take her frustrations out on me, a paying customer. Would rate a 0 if I could. She kept saying she would allow me to come as if she was doing me a favor. She accepted my $300 and failed to provide the QR code that is required to book the service.

Kim and her staff are amazing. I went for a relaxation massage and received so much more. I will…read moredefinitely be coming back. Everyone was so kind and the massage was everything.

Took wife in for her 10 am appointment and did not get called back until 10:30 am. I was called by…read morea staff member a day prior to make sure I would be on time to only get there and have to wait 30 minutes. Wife manicure and pedicure looked great when complete but she also had to have her toe nails retouched since they tried to rush her out before they were fully cured. While I was waiting I inquired as to the delay and what had happened is they tried to work someone in before my wifes appointment so it pushed everything back. I live 45 minutes away from this spa so it was very aggravating to have to wait after you called to ensure I would be on time.

The owner cut my hair, waxed my eyebrows. I was so impressed I booked 2 months worth of…read moreappointments. The vibe of the salon is a calming blend of color, wall art and modern furniture. The lighting was not harsh. Aside from my stylist there was only one other stylist there. Overall, it was an uplifting experience.

Recommend. Peaceful atmosphere. Open on Thanksgiving which was a pleasant surprise. Relaxed pace…read more Anna my technician was strong and capable with the massage and scrubbing. Great happy show on for entertainment. I felt so much better when I left!!

If I could rate this lower, I would…read more I am still not sure what happened between purchasing a Mother's Day gift certificate through the website and my wife attempting to redeem it at the salon, only to be told that the salon does not accept website gift certificates and that it was a scam. I called seeking clarification and was hung up on twice. On the third call, I was told no one in the store could help me and that I would need to call back. When I asked when I should call, I was repeatedly given vague answers until the employee became frustrated, said "11:00 on Sunday," and hung up on me. After hanging up, he proceeded to loudly say multiple vulgar things in Vietnamese to the other four employees in the salon. There were at least four customers present at the time, and everyone in the salon heard it. What I do not understand is how a gift certificate sold through your website is not redeemable at your salon. Before purchasing, I verified the website, address, and phone number, all of which appeared legitimate. The business is also registered with the Georgia Secretary of State under the name Ngoc Le. Even the Google reviews appeared authentic and included responses from the business to both positive and negative feedback. What was meant to be a simple Mother's Day gift turned into disputes with my bank and calls to multiple law enforcement agencies, both where I live and locally in Albany.

Jamilla does awesome silkouts in a calm clean relaxing environment. I generally fall asleep during…read moremy shampoo and steam treatments. She really knows how to treat your scalp. She knows how to handle natural hair. It doesn't hurt when she combs your hair unlike other beauticians that I have used in the past. The products that she uses on the hair is aromatherapy!

Awesome service! My first experience was a great experience! I am in love with the essential oils…read moreused on my scalp.

Great service . Nice people and quality workmanship . Appointment based very nice. Very cleanread more

Tried to come get my nails done with walking in but sign on the door says by appointment onlyread more

Very nice and friendly! Always do a great job. It is a family run business and my sister and I got…read morepiercings from them. They greeted us and was very nice and friendly to all the customers.

I got my septum pierced here back in June of this year. It went smoothly and the cleaning solution…read moreprovided helped. 10/10 would recommend

I needed a trim to my shaggy beard. I booked an appointment with Jennifer. I have gone to her for…read moreyears. She always does a great job at whatever you ask of her. She asked me what I wanted of the trim. I didn't want much length cut, but just a good clean up of my shaggy. She did a great job quickly. She gave me the beard that I asked for. Awesome, as always! Book an appointment with Jennifer!

penny absolutely messed up my hair i went to school the next day and i am now constantly getting…read morebullied so thank you penny i would never come here again and if you are thinking about going dont