While on vacation our van broke down on the afternoon of July 4th. Immediately we took to our…read morephones searching for help. Obviously every mechanic shop we called was already closed for the holiday. Mr. Brown called me back and we were able to get the van to him. Our cabin was 45 minutes away and we had no luck with Uber. He took our family of 5 back to our cabin. He worked that evening and had our van repaired by 7:15 the next morning so we could enjoy our last day of vacation. Brown's automotive went waaaay above and beyond to help us while over 400 miles from home. What a blessing!

Worst mechanic ever! My daughter's car wouldn't start, so I drove 2.5 hours here to help her get it…read morefixed and drive her around until it was ready. One of her roommates' dad came out and changed the starter for her, but it still wouldn't start. I found Brown's Automotive on Google and had the car towed there based on proximity to her house and Google reviews. When I got there I told him that we just put a brand new starter on it, but it still wasn't starting. I told him that I lived out of town, so I needed it repaired quickly. He said he would look at it, but has a mandatory $150 for the first hour. I said ok. He called me and said the new starter was faulty and had to replace it. He did, then called back and said his starter didn't fix the problem either and thought it was the ignition. He said it would take time because it is hard to get to. Well, I didn't hear from him in 2 days. I texted and no response. I called and he just said same thing "I'm working on it, but think it's the ignition." I didn't hear from him again for several days, so her dad called him. He told him that he couldn't work on the car because it was raining and he works on cars outside. I told him he lied to you because he has a big shop with 2 bays. After having the car for exactly 7 days, he finally calls me and says "There is nothing more I can do. I think its the ignition, but to test it I have to take the steering column apart, if I do that I mine as well just replace it." So basically since the day he got it, he changed out a brand new starter that we just put on it and did nothing else with it. Just let it sit for 6 days. So I told him I was going to have it towed somewhere else. He charged me $460. I knew immediately that he was screwing me over, but I just wanted my car back and to finally go home so I paid it. I looked at the receipt and saw he charged $160 for the part which I new was right, the $150 for the labor which he told me in advance about, and then $150 for diagnosis. He didn't diagnose anything because he never touched the car after the starter. Then I noticed at the bottom of the receipt he wrote "car won't start ignition?" Was that what I paid $150 for? That is NOT a diagnosis! The new mechanic sent me a video to show he didn't even put the heat cover over the starter he installed (see attached pictures). So he also screwed me over for the $150 half-ass installation he did. What a crook! Do NOT waste your money. I think all of these positive reviews are just family and friends of his and not real customers.

BLUF: Shane and his Team are the best. I was preparing for a major trail ride in my 2005 Jeep LJ…read moreout west on the Rubicon Trail (a bucket list trail). Major planning and a lot of expense involved. I only had a few days before I had to be on the road to California and every shop I contacted was at least a week to a few months out to get to me. I stopped by Shane's shop to get an estimate and discussed my predicament. Shane agreed to get me right in AND do his best to have me ready within a couple of days. My transmission required a total rebuild and was a custom application, but they got it done! As a bonus, I was not charged extra and also got a full warranty on their work. We would not have made the trip without them. My transmission business is going nowhere else! Alex

I started having transmission trouble with my 2004 Acura on I-85 on my way back to Atlanta from SC…read moreand had to have the car towed. I've always had my car serviced at the dealership and did not know any repair shops in the area, so I was a bit nervous about leaving it, especially so far from home and not knowing how long it might take or what it would cost to get it repaired. Shane called me with an estimate that afternoon and told me the repairs (rebuild transaxle) would take about a week. He had it ready when promised and had also replaced my radiator, but kept the total charge within $100 of his original estimate and gave me a 12-month, 12,000 mile warranty on the work. It was a pleasure to deal with Shane!

SCAMMER/DISCRIMINATION: I had my commercial truck towed to this shop, after being told by the owner…read moreBJ, the shop service commercial vehicles. After paying hundreds of dollars for the tow truck to deliver to the shop the owner BJ and his colleague informed me that he did not know how to repair the truck. BJ then tells me he has a friend he could call to repair the truck. He never called the friend and kept saying the friend was busy. He refused to give me the friend's info as promised, continuously lied about the status of the truck and parts, and eventually complained that I needed to stop hounding him because he doesn't have time to deal with it. After weeks of waiting I called a tow truck to remove my vehicle and BJ parked another vehicle in front of my truck and made up a bogus claim that I owed him money for storage fees and refused me my vehicle. To make matters worse, I call the police to assist me with the issue and they gave me a really hard time and sided with him without any legitimate reasons and advised him to go put a lien on the vehicle while I was there to retrieve it. He did not have any type of work order or contract( obviously because he couldn't repair it). There was never any mentioning of a storage fee prior to me trying to retrieve my truck. I would have reasoned and payed something, but BJ came up with an outrageous number. Unfortunately, there were signs I ignored in the beginning that showed I wasn't welcomed there, but I guess he knew he had plans to scam money from me. STAY AWAY FROM THIS TOWN, SEEK HELP SOMEWHERE ELSE!

took my f250 truck to multiple diesel shops in the area. 4 different shops. after a headache of the…read moreproblem not getting fixed. i ended up taking it to heavy foot diesel. They took me right in. treated me like family. explained to me what was going on. it took them only a couple hours and they went straight to the problem after multiple shops couldn't find the issue. they fixed it at a affordable price. i have not had a problem with it since. i highly highly recommend this shop. The owner and mechanics that work there are great! Great quality work!

Our Class -A motorhome needed to be towed from our home driveway. I contacted our insurance carrier…read morefor assistance and a towing service was dispatched. The tow company sent too large of a truck - combined weight of the motorhome and tow truck would have damaged our concrete driveway. We tried a mobile diesel mechanic next and he could not repair the problem, but he recommended Rider Towing. Rider agreed to remove our coach and arrived at their promised date and time. Rider's 3-man crew, including the owner, were very professional. They properly prepared our coach for the tow. They were meticulous not to damage our coach and successfully towed our coach to a Cummins Service Center without any issues. I highly recommend Rider Towing for any type of towing service you might need. And, you're not going to find a finer towing service ANYWHERE.

If you are looking for a reliable towing company that's courteous and on time with great prices,…read morelook no further. We broke down right outside of Helen coming back to Atlanta. We called several companies and got the run around. I talked to Karen and she assured me right away that I was in good hands and they would take care of us. Exactly what you want to hear when your broken down in the middle of nowhere. Keith and Karen which we later found out were the owners made a bad situation a pleasurable night. Not only did they drive us back to Atlanta, but we had a great conversation while doing so. They are great people that just happen to be business owners I would highly recommend using this company. They will take great care of you.

After waiting for a couple hours for the AAA dispatch to send someone - this no luck and my 88 year…read moreold father's car partially off the road, we called and spoke with Jody at Grizzle towing. immediately it was like talking with family. Jody came out within about a half an hour and with skill abd care got the car safely out of the culvert with zero damage. we are happy to recommend this company!

I had a bad day today. Going through personal things, rented a cabin with family in Dahlonega and…read morewhile I was trying to park my car I almost fell into a ditch. Cody came quick to assist! He saved my day. If you are in trouble, Grizzle's Towing Service is the one place you got to call. Great service, and great people.

These guys are amazing. Great work and attention to detail. I have brought multiple classic…read morevehicles here. They know what they're doing and pricing is very fair.

I always call Griffin. Darryl is the man! Easy to deal with and always no-frills service. Best in…read morethe area for certain

These guys are everything a local business should be. So thankful they are in my town. Thanks,…read moreGriffin Towing, for helping me with my dead battery today

Great customer service provided by knowledgeable mechanics. David is very trustworthy and he…read moreoperates a good business.

Awesome combination of expertise and integrity. Did not want to drive to dealer for oil change…read moreand they met all the manufacturers requirements but better executed. Highly recommended!