most kind and helpful, punctual response with professional assistance. should always be your first…read morechoic.

Work was started on my project in February 2025 and is still ongoing 14 months later in April of…read more2026. I was promised a 4 to 6 week start to finish on this job. Juan's and his workers were rude and incompetent. Juan was often rude and one time was actively hostile and acted like he wanted to fight me. Juan's workers told me they had never done floors before. His workers continuously made mistakes (not cutting the flooring correctly, they had to buy extra materials because of mistakes, not using the correct tools, hiding mistakes, causing more damage, spilling stain in my concrete , not cleaning up their messes, leaving front door open three times when they left), they were often hours late or would not show up at all while I waited around all day with no one following up with me, eventually Juan avoided all my texts and calls as well as Broughtons. Juan was openly hostile on one instance acting like he wanted to fight after he had to fix a damage that did to my counters I had told Broughton numerous times that I was uncomfortable with Juan and his workers because of all the incidents but he said Juan had already been paid so Juan needed to fix the work. Broughton told me there would be no further payments needed from me if we continued to use Juan's company to finish and we only partially fixed mistakes and didn't have to redo the entire flooring and baseboards and I didn't leave a bad review, BBB complaint or complain to the insurance company or the owners of the company. Broughton later had told me that Juan had been lying to him and Juan stopped returning his calls then Broughton stopped responding to my texts and calls so after 2 months of no contact I reached out to other companies for estimates to fix the job that AllKlean had not finished. If Broughton and Juan were fired why did no one from All Klein ever contact me? Even during and after I hired the Idaho handyman to repair some of the work that left damages to my house, no one from AllKlean ever contacted me to check up or follow up. Broughton left the job unfinished and my new floors, baseboards etc damaged, with material left in my garage taking up needed space, my bathroom was left with the sink and toilet unattached for months until I hired someone to make my bathroom usable and my furniture in the garage or out of place because there was no flooring or damaged flooring in parts of my house. I hired the Idaho handyman to finish the job since no-one from AllKlean Klean would call me back and fix these issues, who said they can only do a "Bandaid" repair the replace entire flooring and baseboards to complete the job properly. The employee of the Idaho Handyman who did repairs wife works in AllKleans billing department. 3 other companies that came that give me a estimate to complete the job that AllKlean was supposed to do said it the entirety of the floors and baseboards and bathroom sink had to be replaced to fix properly. In October 2025 I received a final bill even though the work was not completed. I called and told the female in the billing department that answered the phone that work was not done. She put me in touch with the person that took over for Broughton. This person told me not to pay anything until after he and the GM came out and inspected the work that was done and both he and the GM would come to my house to inspect the job. Neither he nor the GM came out or called me to inspect the floors etc.. I called back after a week of not hearing from anyone and was told by a female from the billing department that she couldn't get ahold of the person in charge of my account but she would leave a message for him to call me. I never received any sort of correspondence from anyone regarding my job until the end of April 2026 where I received yet another bill saying that the work was completed (it's not complete after more than a year). I called Stephanie from the billing department and explained to her what was going on. She apologized and put me in touch with the guy that is charge of my job. I told him what was going on and he said that both him and the GM would come out this week to inspect the job. Which ironically is exactly what was told to me in October of 2025 and no one ever reached out to me or came by then. I understand that both Juan and Broughton were fired for the incompetent work they did. Since Broughton was fired why did no one from AllKlean ever reach out to me to regarding my job? I received no voice mails or emails or texts from anyone other than the billing department since Broughton was fired. I talked to the new person that replaced Broughton to oversee my job twice in the 8 or so months since Broughton was fired and both times it was I that reached out to him both times after I received bills that the job was done when it isn't done.

while it's been a bit since Rescue Restoration literally rescued us, I'm finally getting around to…read moresinging their praises. we came home to our laundry room flooding. we quickly called RR (the one place our friends kept pointing us to for an emergency like this) and thankfully they were able to send someone within hours to help us figure out what happened. it was a relatively easy fix (washer was leaking due to old connections), but it still made a mess. Bob and his assistant got everything cleaned up, demo'ed the flooring and made sure things were set up for drying. in the next couple of days, we had steady communication with Robin to figure out next steps. we didn't end up involving insurance, but Robin was ready to get them included for us if need be. in the end, the value of our experience far exceeded the bill. the attention to detail, the expediency with which they were on site and the sheer volume of knowledge Bob, Robin & their team have in their little finger created an environment of calm and competency. if you find your home in need of being rescued, I could not encourage you more to reach out to Rescue Restoration!

I can't say enough good things about Rescue Restoration. Their name couldn't be any more true in…read moreour case. Rescue Restoration swooped in and saved the day for us after our basement flooded and the con-artists known as Servpro "completed" dry out and demolition. We told Servpro never to return, and invited Rescue Restoration in to finish the job. They found that Servpro actually completed neither the dry out OR demo properly, then proceeded to make everything right as rain in a very timely manner. All facets of the deal and work couldn't have been more professionally handled - their communication and work is absolutely first rate. The owners, Bob and Robin, are some of the nicest folks one could hope to work with, and Tom, the repairman, did a fantastic job on the re-construction. Their quote was very reasonable, and I know that Bob went out of his way to save us as much possible without sacrificing quality. My wife and I wouldn't even consider calling anyone else for a restoration job in the future. I'll be eternally kicking myself for calling Servpro first (I did just because they are a huge name in that line of work). Make these guys your first call when disaster strikes and you'll be in very good hands.

We just had out crawlspace re-insulated and had a new vapor-barrier put down. Our house was only…read moreabout 10 years old, but the original builders didn't properly insulate that area and the plastic sheeting they laid down on the floor was dark, dirty, not sealed, and didn't even cover the entire dirt crawlspace floor. Two guys from CrawlPros tore out all the old insulation, old plastic 'vapor barrier,' and other construction mess, and then they re-did all the insulation and put down a new white/clean vapor barrier that covered then entire floor...they were super fast and very clean...it looks like a nice professional job down there now!

From the owner: Crawl Pros makes your home healthy and more energy-efficient by servicing the spaces you don’t want…read moreto go – like the crawl space and attic. Our services range from cleanouts, proper insulation, encapsulation, mold remediation, pest control and sump pump installation. If it’s an issue in your crawl space or attic – we can address it! Serving Western Washington from Vancouver to Blaine and everywhere in between. Services include: Crawl Space Clean Out & Insulation Attic Clean Out & Insulation Duct Sealing & Insulation Encapsulated Crawl Spaces Mold Remediation Water Mediation/Sump Pumps Rodent Exclusion Pest Control Contact us for more details.

If I could give Belfor 10 stars, I would. We were on vacation, 500 miles from home, when our…read moreneighbor called to let us know that a sprinkler line had broken, and was spraying water into a large basement window well. Our pet sitter came over right away and confirmed that the carpet in our newly remodeled basement master-suite was very wet. I remembered that Belfor was the go-to restoration company when I worked for a commercial real estate firm, so I called them, 2:00 in the afternoon on a Friday. They had a guy on site that afternoon, moving furniture, pulling back carpet, removing wet insulation and the carpet pad. They also ran large fans and used an anti-microbial product to prevent mold. The project manager (Randy) kept us posted of their progress while we were away. When we got back on Monday, we were so happy to see that the basement was bone-dry, and all the work had been done neatly, completely and professionally. As an added bonus, the cost was also very reasonable. I hope I never have another disaster occur, but if I do, I will call Belfor.

I know there is a lot of stigma related to these types of companies. But I am here to tell you that…read morethis team went much higher than above and beyond. They responded quickly, were very clear about the process and perfectly communicative. They followed through precisely as promised. Two critical points: 1) They were honest. They didn't push for things that we didn't need. They explained each step and area of damage so we could make educated decisions. 2) Josh Cervantes was our hero. Yes, the whole team was great. But Josh was there to help resolve some issues (not caused by Servpro) He went far beyond his responsibility. I highly recommend this team for your emergency water needs.

We had a leak at our house that got water in 5 rooms and required redo of all floors, one bathroom,…read moreand many walls. We hired ServPro for both demolition and repairs. The insurance company trusted ServPro so much they didn't want to see anything until demolition was done! ServPro said they intend to make everything like new so no one could tell any damage happened. That's what they did!! Construction in your house is never easy and we had to move into a hotel for a month and get movers to move all of our furniture out. I was very impressed throughout the project with how well ServPro communicated and their desire to keep us happy. All their workers were very high quality and polite and considerate. They did a fabulous job on what is typically a nightmare for most folks. Even after project completion we noticed a few things that had been damaged and ServPro took care of it. Really impressive work and wonderful customer service!! I would definitely use them again, but hope I won't ever have to!!!

We had all clean help us with the damage done from a leaking dishwasher. They were at our within…read moretwo hours of calling them, even though they had to travel from Post Falls to where we live. They did a of damage and within a day or they had begun removing damage flooring and drywall. They set up dehumidifiers and fans for a couple of weeks and came to our every day or so to check on the progress. They also have taken care of all the necessary arrangements with the insurance company. Both myself and my wife are extremely happy with their professionalism and their expertise. I would highly recommend Allklean for restoration services.

Run..run fast.... Do not hire this company…read more Took 1 1/2 yrs to even get them to start repairing damage to my home that the company caused, only leaving me in a mess and refusing to put my home back to pre-damage condition. Horrible

Three pipes burst in my home the first week of January. The team was quick to mitigate, but it's…read morenow late-April and I've yet to receive a date on when any work will be completed. Communication breakdowns are frustrating and avoidable. I understand many were impacted during the cold spell, but the first representative, TJ, said the work would be finished or near-finished by early-April. This has been incredibly frustrating experience.