John at Transmission America is the best... not only very knowledgeable but also responsive, fair,…read morehonest and reasonable priced compared to everyone else in town. Jen is great too... Its refreshing to have someone that not only picks up the phone when you call but is knowledgeable as well. Most transmission shops have nobody answering the phone or answering questions and no answering machine and if they do have an answering machine they don't return calls. The dealers is way overpriced and takes weeks to get to you while you're out of a car.

This place could have ripped me off. That's how much I know about cars (and transmissions)…read more Instead, they saved me a fortune. Other transmission places wanted to rebuild the transmission on my 1996 Mercedes SL 500. But John checked the transmission fluid, told me it was low, and filled it for $30. He told me to test drive it and see if that solves the occasional slipping. So far, so good!

had my oil changed there back in Jul, upon changing it myself this week I discovered that there…read morewasn't a crush washer or any washer on the oil drain plug which caused a small leak. When inspecting the bolt and the pan I found that both were stripped beyond repair. due to negligence or incompetence I now have to replace my whole pan. thanks!

I would've said they were fine before today. Didn't call when my car was ready, which would've been…read moreannoying if nothing else- but it actually meant it was left it unlocked, across the street, not even with a camera on it, ALL DAY LONG. casually told the key was in the car after I paid. They're worthless

Sorry so long, but so real ! I was driving from Memphis, Tenn back to home Chesterfield, Va. (20…read moremiles south of Richmond, Va). I was in Knoxville when a piece of small equipment fell off of a flatbed transfer truck right in front of me and busted my tire. The driver did stop and put my donut on. It was a Sunday and I could not find a tire shop open. I did finally find a shop who showed me the rim was also busted and they did not have one to replace it. I drove from Knoxville, Tenn to Christiansburg, Va. when I felt I could not keep going. Late at night so I stayed in a motel and Monday morning started calling around for tire place. I first needed a rim - I found Bill's used auto parts who had a rim for me. Shawn was so helpful and had me to go Quality Tire and ask for Jack. It was right down the road which was perfect. Jack and his crew were amazing. So kind, so helpful and quality says it all. I had been through so much it was nice to take a deep breath and feel I was in good hands. All was put on perfectly and I headed home. Funny thing did happen. I stopped near Lynchburg, Va. to get a bite to eat and my Jeep would not start when ready to hit the road again. I could not find my Fob anywhere. I called Jack at Quality Tire Tire to see if it was left there because it was already running when I got in it to leave. Jack was so kind and helpful looking around everywhere at his shop, etc. He had me look around the car and then suggested looking on the top of the car. There the keys were - by the luggage rack on top of the car. Shocking the keys/fob stayed on the top of the Jeep for over 90 miles !! Jack was my savior/hero. After everything that happened to me, it was wonderful to know people cared and were 100% perfect. Deborah Best

On our way to Florida and our brakes failed. Pulled into a Dollar Store parking lot and asked a…read moregirl if there was a brake business near by. She told me to come here. The Manager at first said they were busy but then checked out the brakes and knew what the problem was. He gave us a price , ordered the parts and we were on the road again within an hour. And the price he quoted us was exactly what he told us it would be. Everyone that worked there was very ni r and friendly . It was a wonderful experience .