Very sweet staff knowledgeable and they have a great selection for my pets and if they don't have…read moreit they will get it

I was very pleased! The cashier was very nice and he helped me find the perfect fish and…read morenecessities for my fish tank! The place felt clean! I have told all my friends to go there for their pet needs! Would definitely recommend! Just FYI, they don't sell dogs and cats, but they do sell stuff for dogs and cats.

I absolutely love anything natural and non-gmo when it comes to both my dogs food and my own food…read more Until I found this hidden gem I was driving all the way to Lawrence... gas is not cheap fyi. Thank you for this amazing business.

From the owner: Natural artisan dog treats, chicken jerky & quality pet products. Our cat-topia™ kitty condos are…read morethe cat's meow. A passion for pooches & crazy for kitties! All items made in Topeka, KS.

Great customer service amber was so awesome so I forgot my baby dog food and they only keep recipts…read morefor two weeks and my last purchase did not have the dog food so a amber walked to the back with me and she talked me through the process and I was able to remember she also showed me a picture and that is what made my mind figure it out awesome customer service and staff

Genuinely dislike coming here but it's the only one in town. They will never thank you for giving a…read moredonation. They will never thank you for shopping there. Most of the people at this location are not friendly especially the older man with glasses who I know is a manager. I just kinda feel like maybe I just need to start buying all my pet stuff online through Chewy.

Great customer service great care for my baby Sophie Renae i never have to worry about herread more

I believe the staff here truly cares about animals and helping within the community. I have seen…read moretheir facility and it is clean. The animals have appropriate accommodations and I recently was interested in adopting a cat or two and was able to meet several. Wish I could take them all. They also work with the Lawrence Humane Society which is another great place. I encourage the public to consider making online donations to help this place as they run on public funding. As a former volunteer and having worked in the animal care field for over 17 years, these jobs are hard work. Being able to provide vet care, food, bedding, etc for many animals in need isn't easy. The staff I dealt with in their adoption center were wonderful. Come here to find your next fur-ever friend.

The lady in there was supper rude and told me she would help me then turned around and help other…read morepeople for half an hour

Absolutely horrible customer service. The dogs have fleas and they refuse to treat the animals…read moreafter purchase. I highly recommend going to any other pet store.

Went to get fish for my 20 gal, the fish lady was very nice and helpful, explained how to take care…read moreof them and maintain the tank. Would rather come here everytime instead of safari pets.

Yikes. I'm a…read morenonprofit animal rescue curator and veterinary professional. I decided to take two of our adoptables in for a bath after they swam at Shawnee Lake. I asked up front if there was a rescue discount and was informed that there isn't. Of course, just after paying for the baths, the prompt on Petco's credit card machine read: would you like to help us save animals? Well, Petco. Would YOU like to help ME save animals? Come on now. The bath station was atrocious. Hair all over the floor, hair all in the tubs and drains. Hair covered the walls and steps, as well. Suffice it to say, no one had bothered cleaning and it looked like at least 3 customers had come through with dense and longer coated dogs, like Labs. The tubs hadn't even been rinsed. There were muddy paw prints leading up the steps ‍ The shampoo dispenser is laughable. There is a note on the wall stating that the machine is "trying her best". Look, y'all have shampoo bottles for sale on the floor if you can't afford to get a machine fixed. I let the machine run for 10 mins while I deshed my largest dog. Still no soap, I tasted the water. As such, my dogs left there smelling like pond water instead of shampoo. And, yes, I tried both the shampoo and puppy shampoo options. At best, this is a place to RINSE your dogs, not bathe them. I also found that there were no nail trimmers. I asked the help desk and was told they don't stock them for use. So, if you're looking to rinse your dog indoors instead of just hosing them off outdoors, this is the place for you. If you're looking to actually be supplied with soap, conditioner, nail trimmers, sizeable towels and a clean station, try any place but this one.

Been calling about specific things that I know they can get through vendors and Chad the district…read moremanager of topeka said NO even though it would of been a $10000 order he and his management was very rude and unprofessional to making it happen i will be going to another place that is willing to make it happen for my orders they are not a farm store they are a modunce company that has no insight of a farm store not wanting to help farmers and make a $

I want to like this place so much but sadly they lack what a true farm store carries... selection…read moreselection selection. When you walk into the store, you are engulfed by the heaps of overpriced junk, mixed with way too much useless farm stuff. Service is typical for this area of the world... people here do not want to work. Maybe another visit and who knows?

The store is clean and the staff is welcoming and friendly. I've never had problems getting help,…read moreand pets on leashes are welcome. So I usually need help getting stuff to the car with my cat and occasionally a cane. They have always offered help and I've been approached multiple times in the store to make sure I'm finding everything I need. Never condescendingly either, a genuine desire to help me find things efficiently. The online order and pickup system works very well too, for times you want to just pick things up on the way home from work!. Highly recommend.

it would be nice if you get a call back from the store about some repairs. pretty disappointing…read morecustomer service.

I had my dog groomed here for the first time with Jayden, and she was great! My dog is a bit…read moreanxious about grooming, and she was really patient, very calm, and skilled in accomplishing the task. They have a nice selection of food, treats, and other pet supplies as well. Definitely recommend EarthWise and Jayden!

We have our dog groomed here. The groomer is excellent, and our dog obviously likes the groomer…read more She is happy to go there to be groomed, and looks happy when we pick her up afterwards. That has not always been the case, when we have used other groomers. We previously were unhappy with the location in a small strip mall, where getting into and out of the parking lot could be difficult with lines of cars at a fast food restaurant sometimes obstructing access to the lot. But they now have moved across the street to a much larger strip mall having easy access and parking. We now could not be more happy with Earthwise.

We have adopted all of our cats from here. It's a no-kill shelter that does an awesome job for the…read morecommunity. It was co-founded by our veterinarian Mike Esau of the Companion Animal Clinic. I can't recommend both enough! Simply the best!