Wonderful service. I wouldn't go any where else. So helpful and know their job. I recommend them…read morehighly

poor service Weng to hi get my car during rain storm and they decided to leave my window down that…read morethey put down so my seat got wet

My Mom's Caddy has multiple new batteries that would not homd a charge. Hutch found the speaker…read moreamplifier system (a$1300 part) was causing it. Cindy and Mac were great and worked with me to unplug the amplifier system, and replace the battery since it was still inder warranty. If this works, I may go ahead and get the part i stalled at a later date since its so expensive as Caddy oarts can be. I would have give 5 stars, but it took two weeks to get the service department to see it. Duagnostic and repair costs seem fair to me conoared to Lexington. where I live.

Please stay away from this place, especially if you are a woman! I spent all day discussing with…read morethe salesman Willie Stratton about trading in and purchasing a new vehicle. After confirming the amount for my trade in and the sale price of the new vehicle I agreed to purchase. I told them I was all set and approved through my bank and could send the info right over. He told me they only agreed on my price because they wanted to provide financing. I told them I would let them pull credit from three banks if they could beat my interest rate, with the obvious intention the vehicle would be being purchased. This all took place Friday into the evening. I understood I would be contacted in the morning. After running my credit THREE times they tell me they sold the vehicle. Please go anywhere else. I had made it very clear I was purchasing and was clearly prepared to purchase so now o have three new inquiries on my credit report and no car. Im sure as a woman they felt they could take full advantage of me. I have reported both the seller, Willie, and the dealership to both Chevy/GM headquarters as well as the Kentucky Motor Vehicle Commission that handles licensing.

BEWARE. BEWARE. My sister, had James and Debbie Shell to repair her car. After a week and a half…read morethey got to put a computer on to check and diagnose. they thought it was in the ignition not sure. Said they were waiting on a company to email them back which took 48hrs. called back in 48hrs still hadn't heard anything. which they told us we may have to take to dealer, which we decided to do.Gave notice to shell auto of her intentions to have car towed to dealer. The BILL came to $819.68 still doesn't start. Beware Of This Company!! Beware!! No parts were purchased or ordered! This was just for computer diagnostics. $819.68

My car was leaking oil from the engine but the source of leak was not apparent. James was able to…read morediagnose the location(s) of the leak and repair the leak. The recommendations and estimates were clear and I was updated during the repair process. I highly recommend Shells Auto Repair- I'll be bringing my Honda back to them for regular service.