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    C & A Service Center

    5.0 (1 review)
    Open 8:30 am - 5:30 pm

    Services - C & A Service Center

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

    C & A Service Center Photos

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    14 days ago

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    Double D Tire

    Double D Tire

    (2 reviews)

    Great service and friendly staff! Good value. The quality…read moreof work is right up to par!

    Five stars isn't enough for this business! I limped into Big Stone Gap a few weeks ago to attend a…read morefuneral reception in the afternoon for an old friend. My rotors were scraping and making loud crunching noises as I nursed my vehicle into the Comfort Inn late Friday evening. I thought that the chances of getting my car fixed in a small town on Saturday morning were slim. Boy was I wrong! The nice counter person at the Comfort Inn (great room by the way) recommended Double D Tire and Towing. I called them at 8 am Saturday morning and they said "bring it right in". One of their servicemen, James, diagnosed the problem right away and I asked him if they'd be able to repair it that morning. He said it shouldn't take long. I stepped out of the garage to call my girlfriend and by the time I got off the phone, less than half an hour, they had me off the rack and ready to roll. I went in to pay the bill expecting the worst. I've been in situations before where I was from out of town with car problems and they know they've got you over the barrel as far as price. Well not here. The cost for fixing my car was incredibly reasonable and probably less expensive than if I'd fixed it at home with someone I know. I drove away from Big Stone Gap with a warm feeling about the town and its hospitality and a deep sense of gratitude for a repair service that took care of me in a big way! Thank you Double D Tire and Towing!

    Tireland

    Tireland

    (12 reviews)

    One Star Because Zero Isn't an Option…read more I've been a loyal customer at Tireland for decades--my entire family has. But after my recent experience, I wouldn't trust them to rotate a tire, let alone touch my car again. I brought my spotless, well-maintained 10-year-old vehicle in for an alignment. They told me the lower control arm was bad--fine, I asked for a quote and agreed to bring it back the next day. But then they lowered my car, parked it just outside the bay, and the mechanic immediately started blowing out the shop with an air hose. He coated my car in brake dust and filth--right after the front desk woman had just complimented how clean it was. I calmly expressed concern and asked if they planned to clean it before I left. The mechanic lazily wiped a window and ran the wipers. That was the extent of the cleanup. Then, without warning, the woman comes outside, tells me I have an attitude, hands me a $20 bill to go wash my car, and tells me to leave the lot and never come back. I was stunned. I did nothing but respectfully speak up about damage they caused. This wasn't just unprofessional--it was insulting and absurd. After a lifetime of loyalty and countless referrals, I'm done. Whatever Tireland used to be, it's not that anymore. Their customer service is non-existent, their respect for people's property is worse, and if this is how they treat long-term customers, I can't imagine how they treat new ones. Avoid at all costs. Edit, The owners response is a complete and total lie. There was nothing aggressive in my mannerisms or conduct. Any arm waving was me pointing at the dirt and holding my hands out as in, wtf! States she has video, I urge her to post it so you can be the judge. Nasty and unprofessional person. Update! Here is a voicemail transcript from the lady at tireland. The post stays up, she shouldn't be a jerk to her customers. This will teach her. Screenshot of my voicemail page for proof. Steve everyone has told me not to contact you but I want to contact you to tell you just in case I perceived a good person as a bad person. I wanted to tell you why several years ago when I worked at the hospital I was confronted by a patient in a parking lot. He had been upset inside and I got scared today, and I'm sorry if I overreacted. I don't care if you keep your social media post up, but I just wanted to tell you that because it was on my heart. And that's all I have to say. Bye.

    Love these people!! They are fair, honest, and did great work. Mellisa was sweet and courteous. If…read moreI had to leave a message, she was quick to call me back. Jason is a great mechanic, he was very knowledgeable and explained everything in a thorough and comprehensive manner. I highly recommend them!!!

    C & A Service Center - autorepair - Updated June 2026

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