Rob and his team are excellent. He is very knowledgeable and really cares about each client. He's…read morebeen doing my taxes for the past few years and I'm very happy.

Lacey has been doing our taxes for several years and has her process so dialed in that it's easier…read moreand easier every year. She's responsive, knows her stuff, and provides great advice when necessary. She's very professional and a pleasure to work with. I highly recommend Brights Tax for individual income tax prep & filing services.

Lacey has done our family taxes for several years now. She is always fast, efficient,…read morecommunicative, and helpful. After my divorce, I continued to use her as my CPA, worried about navigating new tax territory as a single person. She has been more than helpful, as she is entirely knowledgeable about the laws and limitations surrounding taxes. I have recommended her to friends, and will continue to use her services in the future!

Jim and his team are absolutely superb. They provided both my auto and home owners policies. Jim…read moret'also took care of my new construction home owners policy. He serviced my policies for a little over five years. I moved from Nevada to Hawaii and his team helped me in a very timely fashion to transition from state to state.

It's truly disappointing to watch a small business crumble from what was once a well-run, attentive…read moreoffice to one that can't even deliver the bare minimum in service. I don't take pleasure in leaving this review, but Jim Tatro's State Farm office has become just that. Jim used to be actively engaged, backed by a capable staff, but those days are long gone. Now, it's a constant game of reaching voicemail, dealing with a revolving door of new faces, and having emails ignored or mishandled. What's worse is that I can't even trust the information they provide after repeatedly receiving incorrect details about my own policies. I believe in second (and third) chances, but there's a limit. What finally pushed me over the edge--and ultimately led me to move all my policies to another office--was a simple question about whether my auto policy would cover me in Canada. I emailed them, only to be told by Jim's staff that coverage extended only 50 miles across the border. This struck me as odd since most major insurers cover Canada, so I followed up, asking them to confirm. They assured me Jim had 17 years of experience and knew what he was talking about. Skeptical, I called a non-State Farm agent who confirmed they could cover me for a month in Canada but encouraged me to double-check with my State Farm agent. So, I reached out to three other local State Farm offices, all of which actually answered their phones and told me unequivocally that State Farm policies do cover trips to Canada. I relayed this back to Tatro's office, only to be told again that I was wrong and they weren't budging. Finally, I called State Farm corporate, who immediately confirmed my coverage and expressed concern that my local agent was so misinformed after 17 years in business. Even after this, Tatro's office still insisted corporate was wrong. Unbelievable. At my wit's end, I suggested a conference call with corporate. They hesitated but eventually agreed, and right as we're about to get on the call, they suddenly admit, "Oh, we actually spoke with underwriting, and yes, you're covered." I was livid--an entire day wasted on a basic question they should've known the answer to. That was the final straw. I realized it was time to pull the plug and leave this train wreck of an office for good.

After being a client with Country Financial for more than two years, I became dissatisfied with the…read morelack of communication and mediocre service with the agent that I had. Switching to another agent took over a month which was ridiculous. I decided that it would be better for me to change insurance companies. I thought about making the switch to Farmers and I finally pulled the trigger and I reached out to Aly Roemer. I enjoyed our initial conversation over the phone and we had a meeting in her office the next day. The meeting went well. She was friendly, professional, knowledgeable, and has a passion for excellence that is on par with my own passion for excellence. I really liked how she described the products and services that are offered through Farmers. I now have all of my insurance policies through Farmers and I am looking forward to being Aly's client for the long haul. Aly, you rock! :)

Alyssa is the most down to earth, easy to talk to and thorough insurance a gent I've ever had. I…read morelive in Reno and will always go out of my way to use her agency for any and all insurance needs. Thank you Alyssa for the wonderful service!

This locally owned & family run business has been doing my business & personal taxes for over a…read moredecade. Their entire staff is wonderful, but especially Robert "Bert" & his son John. Not only are they fairly priced, but extremely knowledgeable. I repeatedly have referred friends and clients to them over the years, and every time I hear "Thank You!".

Our first time using a Nevada tax service…read more It was a bit scary for us to cut our ties with our previous tax guy (back in California). I did my due diligence of scanning Yelp reviews and using the Nextdoor neighborhood app. (in our area), to narrow down who we would use. We had made our appt. before the COVID, and had to postpone several times after. We eventually dropped off our paperwork, and on several occasions spoke to John. He answered all of our questions at that time. Professional, knowledgeable,and courteous. We just got a call today, that the paperwork is ready. Unfortunately, we haven't been able to have a sit down meeting because of the circumstances, but glad we were able to find a professional company.

I have been with Rachelle since 2018 and have never been disappointed! She is reay committed to…read moreworking for us and truly cares about her customers! 10/10 recommend!

Rachelle and her team have been my home insurance agency for years. They are always very responsive…read moreand caring. They check to up date my coverage each year. I appreciate Diana who answers the phones and helps me with my bill.

The ppl here are wonderful and always willing to help you with your financial needs! You need to…read moredrop by and see if you qualify for a loan Today!

not good service at all.. they told me a quote on the phone and didn't go through with that.. lady…read morethat works there told me they have incompetent people working there because the Information I got from the man was wrong.. then she only filed half my taxes because she didn't like the quote they gave me. Just go to Jackson hewitt you wont feel you been talking to peope who don't know what they're talking about

Leon has been my CPA for 25 years and also became the CPA for my mom and sisters as well. I have…read morea small business, and I have NEVER had an issue with the IRS. I love Kathy and Joel as well as Leon. When I need a form sent to me, I have gotten it within five minutes. Leon is an excellent accountant, and is always up to date and professional. I highly recommend this accounting firm.

Leon Jaferian has been my and since, several family members of mine CPA for over 22yrs now. I've…read morebeen a small business in Reno NV since 1999. If you're looking for a warm, fuzzy, funny CPA, he's probably not your guy but if your looking for an amazing tax man that will save you money, make sure you do not get into IRS problems, is there for you whenever you have a question then this is the firm you want to contact! In the 20+ years I've been in business, my business has been in two state sales tax audits and one "random" IRS audit and thanks to Leon Jaferian's office who was 100% there to fight for me, I skated through all of them.