Good Service. Kyle took care of the problem He did what he said he would when he said he would…read moreand at the cost he quoted.

Tucker plumbing was recommended by two people. Kyle is friendly and responsive prior to getting the…read morejob. I not sure where the misunderstanding began but he charged me $1000 more than expected and left the job site in disrepair. When I talked to him about the bill he made a justification, of materials costing more and that the original estimate didn't include labor. The work was not done to my satisfaction. He said he would be be back out to fix it. I made the mistake of paying him in full and then he said he was not " coming back for free". I had to pay another plumber 450 more to complete the job properly.

The price for their service was to high. Told we needed $8000 to repair septic , was told we…read moreneeded new system. Called another plumber and the cost was less than $400, just needed a small part and a few wires

We had some plumbing repairs we needed fixed under our pier and beam home. I was told she could…read morehave a tech out at 8:00 on 7/3. I text her the pics from the hor spector right after I hung up the anone. At 8:24 on 7/3 l text to see if we were still on since no one had shown up. She said yes, having a meeting and then they will load up the truck and head out. They showed up at 10:10, over 2 hours after what I was told. Asked Tim if the office gave him the pics, he said no. I provided print outs for him. Walked him to the access openings, which are located near the plumbing areas (bathrooms and laundry room). He made a comment that they charge extra for crawling under the house. That made no sense to me and kinda made me upset. I told him that I had an appt at 11:30 and had to leave around 11. I left at 10:45. He called me at 10:54 with a quote. It was over $2,100. I about died! Told him that seemed way too high and I would have my husband call him to go over it. Jeff spoke to him and called me back. He said it seems really high but they are already there and we need to work to be done. So he approved it. I got a call from a lady at their office at 11:15. She said she had listened to my phone calls with the tech and sensed that I was concerned about the price and frustrated. I explained yes, I was already frustrated about the lack of communication about being over 2 hours late. It was now pouring down rain, which the tech mentioned. Wouldn't have been a problem had they been on time. I explained that he wasn't given the pictures of the problems the inspector found. She never apologized for the miscommunication, being late, none of it. She did tell me she could save me 15% off this bill if I joined their membership. I about died, you've got to be kidding me! Why the hell would I call you again?! You'll lower the bill if I join your membership?? So the guys got here at 10:10, left at around 11 to get parts in Sherman. Sherman is about 25 mins from my house. So let's figure they got back around 12:15. At 1:28 he said they were ready to get into the house for the last part, replacing a strainer in the tub. I raced back from Sherman. Got back around 1:50. They were sitting in the truck waiting for me. I explained that the tub was resurfaced and they need to be careful not to damage it. When the tech finished I went into the bathroom and notice some kind of yellow markings or drippings near the drain. I couldn't get them to rub off. I asked the tech about it. He said they didn't do it, must have been there before. I said I know it was not. We don't use that shower much and I am extremely careful with what it gets cleaned with. That went no where, dead silence. He left. So maybe 2.5 hours of work, billed $2,122. Bills says - Remove and replace up to 3' of exposed drain pipe - 2 x $699.00 so $1400. Replace shower drain and trap with access - $529 Materials used were $185. So the materials added up to $185? What did you buy? No breakdown on this. This job should've cost around half this! No breakdown on the bill tells me that! The techs were very nice guys but this company is a rip off. I do not recommend them, nor will I ever call them again. We needed this job completed is the only reason we paid that ridiculous amount of $2,122. Beware if you choose to call this company. This was our first and last experience with them.

horrible service. They came out for a problem said they couldn't help which ok I guess but for…read moreanother problem quoted 7 grand and I got it done for 2 grand. Don't waste your time with these kids.

This company has a very specific way of doing business that, in my opinion, takes advantage of…read morenaïve consumers. They are friendly on the phone and prompt, but the first thing they do is examine the work and then tell you the price -- and then ask you to sign a contract that you will pay that amount. This seems like a fair way to do business, but it's not. What you do not know is that their pricing is ridiculously high. In my particular example, I was charged $350 for (and I'm not exaggerating) 15 minutes of work. It was a trivial job and they should have told me that. Instead, they relied on me being an unsophisticated home-owner who wants the problem solved and is too naïve to believe that any reputable plumber would grossly overcharge. When the work is done and you're like, "What? You're charging me that amount for a few minutes work," they remind you that you signed a contract. This whole experience left a bad taste in my mouth and I will never do business with this company again. Not only do I feel ripped off and taken advantage of by this transaction, but now I'm suspicious of every repair company. Contrast this with another plumbing repair I recently had. My garbage disposal was jammed. On the phone, he estimated it would $300+ depending on the problem. When he came out, he noticed that it was a very simple (2 minute) fix and then, rather than gouging me, said, "I don't feel right charging you our estimated amount. How about a $95 trip charge and $50 for the repair?" So different.

It is very hard to find reputable people in business today but I must say Vance, is extremely…read morereputable. He came out here and cleaned my sewer out at a fair price. Vance did a stellar job, is extremely knowledgeable, tells you the truth so you can understand what's going on and is truly a honest, hardworking young man. I would give him five more stars if I could. He was the second plumber to come out but he was the first to be honest with me. Most people just try to get as much money from you as they can. However, if you're looking for an honest, knowledgeable, reliable plumber who goes above and beyond you found them because, Vance, is your man. Thanks Vance for being such a great plumber and human. I highly, highly recommend!!!

Great job! Fixed the clogged pipe in no time. Will definitely use his services again.read more