I have used this company for a few years now. The teams have always arrived on time, very polite…read moreand efficient. They do a great job and I have no problem Highly Recommending them

Have had them going on four years now. Never an issue. Excellent cleaning, professionalism, great…read moreattitude. Beth is the absolute best. Looking forward to continuing. Really helps me with my work.

Very responsive, great customer service, quick response time and wonderful work. Prices were…read moreincredibly fair compared to competitors. Highly recommend.

Definitely one of the best carpet cleaners I have ever had. The technician called when he was on…read morethe way. He was prompt, friendly and efficient. Best of all, he did a great job!

I called about cleaning mold on a pipe in our basement. They put Jesse, who is their service chief,…read moreon the phone, and he asked me to text him photos of the pipe. He said he was concerned that maybe we didn't need him to come out, and he would prefer not to have to charge us their service call fee. I texted Jesse my photos, and he called me back and told us how to clean it ourselves. We did that, and it was easy and worked well. Jesse didn't charge us. I am grateful. Jesse was caring and professional, and I will keep SERVPRO as a contact in case we need their service in the future.

servpro was awesome in the fast, professional, and all around great service they provided our…read morefamily during a devastating house fire. we recommend their services with 5 stars! thank you servpro!

We hired Desha Howard for "move-in" cleaning services. She started off by giving me a quote for…read morecleaning a 3bd 1bath house for $135 (see attached photo). I had explained that the stove really needed attention because it was filthy from the previous owner. We then had to change the appointment time we scheduled, and Desha seemed to understand and was accommodating. We appreciated that. Additionally, when she did the work, the house looked great! She definitely cleaned it well. So well, that we even gave her extra money as a thank you for such a great job and for us changing the appointment time. Fast forward a few weeks, we wanted to use her services for another house. This house is the same size with same number of bedrooms and bathrooms. This time, it's $135 but she wouldn't be cleaning the stove because we said we were planning on replace that. I was confused. Wait, last time it was $135 with the stove and this time it's excluding an appliance? I told her this doesn't make sense and showed her the quote from yelp from before. She said that I had told her the refrigerator didn't really need to be cleaned so she cut her price last time. My yelp message clearly does not show that conversation. Additionally, she said she saw the refrigerator wasn't dirty, and so she lowered her price on that house. Problem is, this isn't true because she didn't see the refrigerator in advance before she sent us the quote. After sending her the message attached, she then proceeded to call and literally yell at us for being "confused!" Desha told us we're lucky because normally she charges $190 overall and extra fees for each appliance.... Well, after listening to her go off on us for long enough, I tried to calmly explain my point. She yelled at me again saying, "My price is my price and I'm not going to go back and forth with you!" As she continued to shout at me, I causally said thank you for her previous work, as she continued to talk over me, and ended our call. I am just shocked she thinks a repeated customer (who would have brought her house after house as part of a business) would be the person she should try and manipulate. Sad because her service wasn't bad at all, her attitude is and her random pricing is. I've attached photos so everyone can see how nice we were and how out of line she is. I don't recommend people use her services until she can establish a price menu and change her attitude towards her customers. April 26th 7:15pm: Desha responded to our review with some pretty baseless statements. First, the refrigerator was not discussed over the phone. Ever. The first time I ever spoke with Desha on the phone was Sunday April 7th (same date we originally scheduled her services). However, her quote is clearly from March 19th (see the photo). Secondly, she's not charging the same price when she excludes appliances she originally agreed to clean for that price just a few weeks prior. That's called raising your prices... which, for or the record, is fine but not when you pretend you didn't raise them and you gave me a phantom discount on the previous service. That leads me to Thirdly, the idea we ever raised our voices is laughable. We answered with "Hello" and she started in on us immediately. Not once was I allowed to say a word as she continued to yell at me over the phone about how she isn't going to go back and forth with me. Yet, if she would have actually listened, I probably could have just understood her point of view. Clearly her anger got the best of her. Too bad for her. I'm not out to destroy any businesses since I run one. Shortly after posting this review due to her irate behavior, she sent us the passive aggressive text messages (now attached via photos): "Thanks for the great review!" And "Find something else to do with your time please!" Well this is a good use of my time Desha. To make sure you do a better job with communication, not lie about me raising my voice, and so you don't lose out on more customers.

R&D's Always Cleaning have cleaned my apartment three times, and each time I have been extremely…read moreimpressed by the thoroughness, attention to detail, and professionalism of the services they have provided. After they clean, my apartment feels like a totally refreshed space! They are attentive to any special concerns or requests. For example, my shower curtain needed replacement, and they took the time to remove the old one and install the new one I had purchased. In addition, they provide their services in a very efficient manner (only about an hour for a very comprehensive cleaning of my apartment). I am so happy to support such an excellent local business, and look forward to supporting this business in the future. The business is very communicative and responsive to client questions regarding scheduling, and they consistently provide an invoice for their services. Thank you, R&D's Always Cleaning!

Jenn was very thorough, sent me tons of pictures and made the experience very worthwhile,…read moreespecially since I am out of state

Jenn has been to my home 3 times so far (one deep cleaning and two routine cleanings). She is very…read moreefficient and leaves the house looking good and smelling great. Jenn arrives when she's supposed to, and gets right to work. I was very impressed that the last time she was here she shoveled a portion the driveway so she wouldn't track snow in.

We had a date scheduled and her Daughter got sick and went to the Emergency Room and got admitted…read more We changed the date and I never ever heard back from her again. I texted several times that day and I called and left a message. The lady works a full-time job and this is her "side" job. It is possible her Daughter took a turn for the worse, still she could have texted and said she wasn't available and told me to find someone else. That is courtesy. Do not recommend