A nice department store in Solihull, I find myself visiting less and less now because John Lewis is…read moreusually where I park my car so will always walk through JL first. Beatties does have a beautiful Christmas display and sells a good range of toys on the top floor. I had a make-over done here a while back and the sales staff were really helpful on the counter and kept a card with my details on for me, if I wanted to go back and get some more products. Towards last Christmas they had either a 10 or 20% off day and I managed to get a lovely perfume set for cheaper than anywhere else.

A good department store with a good mixture of thingson sale. Good range of clothing, toys,…read morehousehold items etc. Just a shame there is no Bobby Brown counter! Very easily accesable from Beatties carpark direct via a bridge linking the two so very easy to pop into. Well laid out and easy to understand and helpful staff who are more than happy to help you out. Also a good range of food and drink on offer with a proper restaurant on the top floor and a more like cafe style snack bar on the first floor. Highly recomended and convenient to get to.

Excellent, excellent! No wonder everyone goes to Selfridges!! This place is awesome! This was my…read moresecond time coming here; the first time This time I came here for skin care products. You don't need to go to any other store to get what you need! It's four stories and is massive, it's pretty much a mall in itself. It has a relaxing, cool vibe with dim lighting! People there are very nice and have excellent service! They always have what you need and if they are out of stock, they restock quickly and will tell when they will restock. I was looking for Kiehl's and unlike most lazy sales people, the woman I asked was very attentive and actually walked me over there to sight of Kiehl's. This was very much appreciated. You really are supposed to walk them all the way over to the area, but since she was by herself, makes sense. She was very kind and helpful. Great customer service!! Once I got to Kiehl's it had a nice set up with a large range of products! They had the items I needed unlike the useless Kiehl's store in Grand Central. Don't go to the Kiehl's at Grand Central. They are rude and they don't good stock of their products, even though they are the official store. Do not go there! (It's located at Grand Central, but go straight to the Kiehl's at Selfridges! You will have a great experience at the Kiehl's in Selfridges! :)) Back to the awesome Kiehl's at Selfridges!! They are very kind and the two women there were very friendly, inviting, attentive, answered my questions, knew what they were talking about and were so helpful! I was able to get the product I needed. It was in a larger size, but I'm glad they had it and I bought it! Even though the smaller one was out of stock, they were very honest and told me when they would restock. She was very descriptive and thorough which I really appreciated and invited me to come back next week to get the other product I needed, which they would have in the smaller size. They even set me up the Selfridges mailing list! Excellent! I will happily be shopping here more! So friendly and excellent customer service!! Go to Selfridges, go to the Kiehl's there, go to every floor and company they have there! They have everything and have excellent service!! Plus you get to leave with a cute yellow bag!! :)

Selfridges is still one of the most iconic buildings in Birmingham, it has managed to stay ahead of…read morethe times since being built as part of the bullring when it launched. It still remains my favourite department store in the city and stocks everything you could want from amazing food and drink through to homeware, fashion and cosmetics. The highlight for me is the food hall on the ground floor, I think you would be hard pushed to find anywhere with the diversity and range of things you can try and buy in one place. I could easily spend a whole afternoon looking at the many weird and wonderful items that fill every countertop and display cabinet in the open and modern feeling space. One thing to note is that this place only stocks the very best of everything they sell, so don't go here expecting the cheapest products in Brum. However you can get a bargain from time to time in the many sales they put on throughout the year. In my opinion Selfridges keep pushing the boundary in terms of what people expect from a department store. Forward thinking, well designed and and always changing to keep thing fresh!

Touchwood Shopping Centre might not be the largest shopping centre, but it's a pretty cool place,…read morewith a good number of brands, making it excellent for a small town like Solihull, meaning people can shop without making the short trip into Birmingham. It can be easily accessed via public transport, with many buses stopping right outside and Solihull Railway Station a short walk away, I do find the buses can be confusing if you don't know where you're going, due to the many different stops even to the same destination (Some buses to Birmingham take longer than others for example) Brands located here include Apple, Footasylum, JD, Nespresso and Lush. There is also a large John Lewis store here, which is all the more useful after their Grand Central location closed. This also features a Joe and the Juice. Food and beverage locations within the mall include Joe and the Juice, TGI Friday's, Nando's, Starbucks, Pizza Express and Wagamama. Most of the shops are on the Ground Level, while the restaurants seem to be on the upper level, there are exemptions to this rule, for example, Starbucks is on the Ground Level. I did like the contrast of the modern and older parts of the mall, I did find a lack of lifts/staff around the centre to be a slight problem. 4*

A very poor experience today!…read more I found myself with 45 minutes to spare in Solihull before my meeting so I walked into the town centre and into Touchwood to take some photos to share with you here and on twitter for my 100 Days of Birmingham photos. I took a portrait photo of the closest shopping arcade and then turned my camera to take a landscape photo. A security guard walked up to me and asked me what I was doing. I told him I was taking photos to share of the shopping arcade on twitter and he told me that I was not allowed to take photos. Ironic since there are already 12 photos on here. He suggested that I was taking photos of the people in the shopping centre which wasn't the case. He then asked me to DELETE my photos. I tweeted from BrumHour's twitter account about my experience and received a reply back that said they can ask people not to take photos. As its private property they are well within their rights to do so.

A unique concept Harvey Nichols store located in Birmingham's The Mailbox complex - Birmingham is a…read morecity with some fantastic department stores including a Selfridges store which is probably even better than their flagship London - Oxford Street location, but perhaps one of the unsung heroes of the Birmingham department store game is this one. Located over multiple floors, the store is spacious, it feels modern and cool like it has recently been refurbished. They have a nice food selection including a bar and brasserie with a decent menu, although it is a little expensive this has to be expected to a degree as it is more of a high-end store. I do feel to match the high-end nature of the place, the staff could have stood out more and perhaps they could have had more staff members in all areas of the store as coming in on a higher level can sometimes leave someone confused or getting lost, but the store, in general, is pretty decent to navigate for the key areas which are labelled anyway. One of my favourite Harvey Nichol's stores with good facilities and a good location, it stands out also due to its' modern features - but issues with the layout and service hold it back to just a four-star rating and a pretty awesome place to mark my 500th review of 2019.

High end shopping at its finest with what looks like a beautiful setting to eat and drink. Harvey…read moreNichols Birmingham is a shop/restaurant that oozes luxury. This is not a place that I would consider to be 'very me' but after looking around I would be tempted to go and eat here. I hear good things about the food and most importantly hear that there are always good discounts on groupon and other discount site. Ling....(Yelp Discount Queen) if you hear of any maybe we should pay this place a visit ;) I literally loved some of the spring/summer looks on the mannequins. There was a heavily patterned bomber jacket that I would consider not going out for a month to own.......pricy but a lot of the stuff is SO nice that you could be persuaded to part with a large proportion of your monthly wage to own them.....the temptation was real haha. Even though I will not be rushing back here I love that Birmingham caters to the people that want ultra high end and cutting edge brands. Maybe one day one of those jackets will be mine.......one day!

House of Fraser in Solihull is a fairly good store, one of two large department stores in the town…read more While I prefer John Lewis at Touchwood, this certainly is not a bad alternative, offering some competition within the town's high-street. The store is a little dated, and seemed very quiet - this seems to be something that has came up in many other reviews. It makes me think if people are visiting and claim it's quiet - do we all turn into ghosts when we visit here? Perhaps they should call it House Of Kasper? The product selection was fine, again there is better within the town centre, the store did feel a little old, in need of TLC and like it was on its' last legs anyway. I'm surprised this store remained open despite many closures within House of Fraser. The staff in the store seemed friendly enough. 3*

I came here last week to pick up an on line order. The service was great and staff was very…read morehelpful, in particular the shoe staff they were very patient while bringing out about 20 pairs of shoes for me. ...But never mind that, the reason I decided to write a review was because of an incredible discovery I made....If you go to the haberdashery section, (next to the on line order collection point) there is a large stand with all sorts of different wool in it, all for only a few pound each! How amazing! I would never have thought to look for wool in house of Fraser, and I definitely never thought I would get reasonably priced wool there lol. So I thought I would share my brilliant find so that my fellow knitters can get an early start on their Christmas presents this year :-)

Debenhams is one of your typical lower-end department stores, which certainly isn't as high-end as…read moreSelfridges, Harrods and House of Fraser for example, but still slightly nicer and more higher-end than TKmaxx, as I'm aware other than Harrods they all have stores in Birmingham city center. Debenhams are still a large store with 178 stores in The UK, Ireland and Denmark and were founded back in 1778. This branch of Debenhams is located in the Bullring mall, with enterences from both street and mall level, it is a decent sized store too. The lifts here were pretty slow, and they didn't show much signal of it working, and although it was, I didn't know it was in use, so I nearly just walked away, which was disappointing It is quite a large store with a Brow Bar, Salon and Cafe and quite a few floors as well. I didn't have any close encounters with staff to comment on, they seemed okay, just average. The signposts for what is on which floor in the store could be better advertised, this store is okay but it is nothing more than that, the building its-self isn't as nice as other department stores mentioned, and in a way it has a less high-end feel, which makes it a little less special in a way, especially to tourists and potential shoppers.

Debenhams used to be one of my favourite stores as it houses everything but lately I haven't really…read moreour purchased many things as often as I used to. Last month I came in as I had a 5% off voucher on multiple purchases so I bought underwear on one floor, then on another day some clothes for a wedding. When I got home I inspected the receipt and worked out though it said 5% off, nothing was actually deducted! I took one dress back as I didn't wear it for a wedding and mentioned there was nothing deducted! She said it's not on all concessions ... Something the other two cashiers didn't say when scanning the clothes! I've given them four stars as I do go to the beauty department to buy skin and hair care. I do ask for samples and majority will give them .., more so with a purchase! I like to walk away with something extra!! Lol They have a beauty points card which is useful and worth collecting points. You get money off when you earn enough.

First visit and I am impressed. Very bright and spacious. Floor space bigger than West Bromwich…read morebranch. They also have a Home section separate at the back. Large Clearance section. Huge lingerie section. The prices are good which is a bonus! Free Parking!

B&M Bargains bought out the homeware chain Au Naturale a short while ago, and has rebranded some of…read moreits outlets. This branch is situated on a small retail park alongside Next and Argos. It is just off the Asda roundabout on the Coventry Road, and has a large free carpark. The rebranded B&M store carries less homeware than Au Naturale, and has filled the space with food and drink. Gone are the simple and good quality decorative items that made Au Naturale such a great store - ok, maybe not gone altogether, but you have less chance of finding the real bargains such as a tall hurricane lamp for a tenner and a good quality plain cream rug at the same price. You can still find a good selection of cushions, lamps, small pieces of furniture, bed linen and towels upstairs. Downstairs, B&M has a big selection of food items, mostly of the treats and chocolate variety, but also canned goods and jars. Some of these are great value, and sell-by dates are normally good too. There are also cheap soft drinks, some interesting beers, and diet-busting amounts of chocolate and sweets. You'll also find shower gels and toiletries, although some of these are not cheaper than on the high street. Checkout staff are pleasant, although the store itself can be a bit of a free for all at peak times.

B & M is a wonderful chain of bargain stores. I'm never particularly impressed by the likes of Home…read moreBargains and especially Poundland, which can be filled with a load of tat. But B&M gets in a lot of quality stuff. Good brand names, much cheaper than supermarkets and big retailers. Before Christmas, they were selling Ben 10 and WWE toys at half the price Toys R Us were charging! The Heybarnes branch is situated on a small retail park, with an Argos next door and an ASDA across the road. I'd always recommend going to B&M first, because it's always going to beat the other two for price even if it doesn't sell most of the stuff (ie groceries that Asda has, wide range of toys and electronics in Argos). The stuff that it does sell will be cheaper there than elsewhere.

I love a bargain, which is why I love shopping at It's a Knockout…read more They have a vast stock of home supplies, from kitchen and bathroom goods to toiletries and toys. There is an expansive range of electrical goods, often at competitive prices. It's the kind of place that sells items you never even knew existed or maybe you have been looking everywhere and you find it hidden in some corner here. As you enter, you may be alarmed at the clutter and number of items under one roof. Tidiness is not their strong point but choice sure is. I can't help but wander down the aisles, fascinated by the random gadgets that I feel I must have for my kitchen. The prices are so reasonable; you can't help but pile up your basket. The quality is not always necessarily the best, but then everything comes with a price.