When it come to knowledge they are supremely well versed. But if you have an issue with product…read morethen you are s out or luck. They do not stand behind their customers experience. I was told you should have decided not to use the recommended "by them" product. They have no consideration for the time you spent and choosing to try another one of their products before bringing the issue to their attention. Johnny is only the general manger but he had doubts about being heard by the owner. Considering I spent 70$ on each and every gallon or stripper and paint it seems they could not really be considered. I did like it here but I'm finding that Narrowsburg lumber will be totally honest and extremely helpful during the process. I love a free market. I can bring my business anywhere. So bye liberty it's a 20min drive either way from me so I'll stick with the real professional.

What I really want is this store to move to my home town. Old time service from numerous people who…read moreknow their products, know how they are used. Incredible inventory. Fair prices. Love this place.

Really good selection of hardware and friendly helpful service…read more Saved us when one of the toilets in our rental got blocked.

Timmy and all the folks at this place are Great people! They go above and beyond. Good and…read morefriendly. I am glad they are always there for me. They ARE the BEST!

Just wanted to double-down on my previous review. Really fantastic people in the garden store! Not…read morejust do they stock a great variety of plants and trees of all kinds, but they are extremely helpful and knowledgeable. For instance, we have been enduring some really terrible frost. They guided us through buying the frost blankets needed to fend off the frost, and as a result saved our beautiful new peach tree (which we bought from these guys last year). A first-class store staffed by top-notch people!

You can get ANYTHING you need here. Are the plants sometimes cheaper elsewhere...YES but the lawn…read moreornaments, pots wind chimes, bird feeders and everything else are like nothing you've ever seen. The owner and his staff go out of the way to buy the most unusual items. If I need a birthday gift for someone, I come here. I purchased a hand blown glass bird feeder for a friend. The price was not outrageous, as I am cheap, and my girlfriend LOVED it. If you need birdseed, at 69 cents a pound, buying it loose, you can't beat this place either. Of course they have the usual items, but you can even haggle a little sometimes and get a REAL bargain. Last year I got a beautiful bush for 1/3 off, just by asking if they had ANY specials at the end of the year. The woman in the gardening department actually said, I could let this one go a little cheaper as long as I know it is going to a good home. She feels about her plants the way I do! And lastly, in the country, you have to deal with mice. It is a necessary evil of the joy of the mountains. I was directed to a device that kills the mice by one of the ladies inside. They're mice, so killing them is fine with me as long as I don't see their feces on my counter top and in my food anymore. She even knew what she was talking about with that. In one week, my mouse problem has been solved. I was able to catch one mouse a day, and now I live rodent free. Thanks AGWAY for knowing your stuff!!!!

My absolutely favorite store to visit when I am here. Their service, selection and value are second…read moreto none! I have come here to buy everything from charcoal to a generator. They have everything! And if they don't, just order it to the store on the app. The staff is lovely, the store is clean and the parking is ample

These guys have just about everything that you would need that is hardware related. They even have…read morea large selection of camping gear and knives.

My son just bought a Honda HR-V EX from Brookside and got a fantastic deal. The customer service…read morewas above and beyond. Appreciate everything they did to meet our budget and get him on the road with this car.

Great folks!! Reliable and stand by their products. We have bought many vehicles over the years…read morethere

Searched to check the hours, and saw that it had only one review - a rather negative one. Thought…read moreI'd balance it out. I've been here many times. Always found them to be very patient and helpful. The hardware store always has what I need. I used the lumber yard for a deck, with no issues. The prior review complained about handyman references. This is the Catskills. I've gone through roughly a dozen folks here. They all came recommended. They all were a huge disappointment - some after a few jobs, some after one. I've learned never to pay half up front without references, and I've posted to social media those folks who take half up front and disappear. Sadly, it has happened a couple of times. It's not the fault of the establishment thst recommended them.

There isn't so much wrong with Williams Lumber as there is with their recommendations of…read morecontractors. I relied on them to refer me to a contractor to do a roof repair on my home and they only provided me with two names. I went with Joe Remley- Builder/ Contractor or Ashland, NY and it turned out he was not such a good reference. In fact I had an awful experience. Remley required that I give him a down payment of several thousand dollars to have my roof repaired. I paid Remley the money he wanted and never saw him again. He didn't do any of the work he was supposed to do and has not been responsive to phone calls. Joe Remley is not directly affiliated with Ace Hardware/ Williams Lumber, that I know of, but I relied on Ace Hardware/ Williams Lumber to provide me with a reliable contractor and he wound up ripping me off and scamming me out of thousands of dollars with no work done. This is more of a warning to others to watch out for Joe Remley and to not put so much trust into Williams Lumber for contractor references. Very disappointed.

Great service and supply. They are always willing to help…read more Delivery is quick and tidy. Heads above the competition.

Great quick service and turnaround to get an estimate. I gave up on waiting 3 weeks for one of…read moretheir competitors to give me a price. They had it done within a couple hours.

Woodstock Hardware, on Tinker St., is the store for you if you're looking for a complete shopping…read moreexperience as they have a gazillion products that can fulfill nearly any homeowner's needs spanning two floors and every inch of the space here is used. The 1st floor has locks for doors, bathroom items, tools, painter's tape, light bulbs, as well as pest control products, even paint swatches and so many other items. The second floor also sticks more hardware items but, you'll also find storage bins, kitchen and bathroom items including liquid hand soap. I just named a few items- but again, Woodstock Hardware will seriously help you if you're in a jam. As for prices, well.....we paid for convenience. Not complaining. The young gentleman who helped tremendously the day we visited was very pleasant and offered excellent advice when we needed it. Plus hubs and I were impressed by how this hardware store is practically a one stop-shop for almost any home situation.

Woodstock hardware is an amazing old fashioned, ( ie easy to find what you need store) where you…read moredon't need to walk 500 isles to find it! The day I ran into the store Mike walked me to everything I came in for and man he is the best employee any store has ever had! I love this store and will be shopping here whenever I am in Woodstock!!!

They have a good selection and nice to have a store close by for supplies.read more

From the owner: we are a full service hardware storeread more

I was at tractor supply today, December 30th 2024, when an employee by the name of kaytlyn was…read moreabsurdly rude and actually gave me the finger. She might have a personal issue but that has nothing to do with me. Employees like that should be fired and shouldn't work in customer service. I hope that tractor supply and its district manager do the right thing with this situation.

for the past two days we were told that we could go into store to pick up baby chicks. yesterday…read moreafter calling and complaining to store they said we could go in at 8 am this morning . once again no baby chicks available! staff should not be promising days or times of pick up's to customers. when asked if they could call us or put on hold when they are available , we were told first come first serve and no holds. very disappointed!!