Super nice workers and office/admin staff. Very helpful and happy to explain pros/cons of different…read moreoptions. Honest. Rapid response to service request and transparent about costs. Excellent service at a reasonable cost.

they were here on time. They called me or texted me 30 minutes before. And Sean's work is beautiful.read more

They are locally owned, have worked on the Watt's House for the community and are good at what they…read moredo. Fair pricing and quick response times.

The service was great that technician that came to my house was very knowledgeable and very nice. I…read morethink it's a great value. I would recommend this company to anyone.

Our gas fireplace would no longer light and we had no idea how long it had been since it was…read moreserviced. They replaced our thermocouple and thermopile, and did a safety inspection and SUPER thorough cleaning. The service person removed everything from inside the fireplace, cleaned the glass and even spray painted the inside so it looked like new! We will definitely have them return for an annual cleaning to keep our fireplace in working order. They are actually located in Salem and I show their phone number as 503-877-0676. Highly recommend them.

Scheduled an appt. with Eldon who also took down my phone number. Appt. time came and went. No…read moreone showed up. I called Heather. She informed me that she called and left a message. No phone call and no message. Lousy customer service.

Overall we were pleased with our experience with Bridgetown, however a few things took away from…read morethe best possible experience. +Very competitive pricing +Pleased with quality of work done -Final result looks great -Contractors left red chimney bricks dirty and did not clean -Contractors dug holes for scaffolding and did not repair -Contractors sprayed windows with debris from service and did not clean

Bridgetown masonry built this stunning brick fireplace over our existing fireplace. We are amazed…read moreevery day we look at it. Truly stunning and an amazing transformation. Can't say enough good things about these guys

Great guys that understood the job and got it done! Had a slight delay with a 3rd party supplier…read morebut once we got that dealt with we got everything wrapped up before the cold and the rain really take over. 100% will deal with them again. DN - Vancouver, WA

Unable to reach after they did the initial inspection. Can't book follow-up appointment, emails…read morebouncing. Not sure if they are still in business.

Very nice floor showing room with many of their fireplace freestanding, wood, gas and electric…read moreoptions displayed. Knowledgeable staff that are friendly and helpful. This was my first time visiting such a stove and I don't know if the prices I was quoted is high or a good value.

Very helpful and thorough. Even though the gentleman was unable to fix the issue due to parts no…read morelonger available he provided very helpful information.

We had an excellent experience with Lifetime Chimney. We…read morehave a chimney that we never use that needed to have a cap put on. Another company said they would only rebuild the entire fireplace and chimney. We never intend to use the fireplace and just needed to protect it from weather and creatures getting in. (We couldn't afford a complete rebuild in any case.) Lifetime Chimney saved us! They completed some repairing so they could install a cover/ cap, and they pressure washed the chimney. Miguel did an excellent job and was very kind. When I first called in, I spoke with Brian who was incredibly helpful! I was worried when I called in, but Brian explained what they needed to do. He patiently gave me clear information. The chimney looks great and it makes the house look great. We're relieved to have it protected now. I would hire this company again!

Outstanding! Michael was thorough in his inspection and explained everything to me from changes to…read morechimney safety over time (our house was built in 1928) to what we can and need to do today. He gave me suggestions but did not try and sell me anything I didn't need. After the inspection I had him install a stainless steel chimney cap for $275. We had one done at our other house that cost over $500 a few years ago. Lifetime Chimney is my personal go-to from now on and the place I recommend!

I cannot recommend this company highly enough. They were and are very easy to deal with, they…read morelistened to what we want, they offered suggestions and ideas, their staff is terrific, they kept in contact with us through every job, and they got the work done timely and perfectly. Hardline installed two fireplaces for us, both of which involved demolishing the old 1970s rock wall fireplaces. One required building a four-sided, free standing cage from floor to ceiling, and one required a flush wall cage, again from floor to ceiling. They gave us the exact square footage we needed to order the tile [Bedrosians Tile and Stone] and the Schluter [our new favorite word] trim. They installed the tiles we picked out, built and laid new hearths, assembled the inserts that we bought, and installed the gas lines. They directed us to Lisac's for the inserts and Lisac's was also great to deal with. They also gave us a tutorial of the remote control after the jobs were finished [it's not just off and on anymore!]. Every single person that sees our living room fireplace gives us a "WOW"! I'm just sorry that we don't have anymore fireplaces that need to be done, but since they also offer a yearly maintenance contract for a very reasonable price, I signed up for two years as I am afraid of anything fire-related so we'll still get to see them once a year.

I would highly recommend Hardline Hearth and Home. we hired them to install a freestanding wood…read morestove in my 110 year old homes GIANT fireplace. This is not your typical install, but they were able to make it all work out perfectly! Andrew and Joe were very professional, answered all my questions and worked with me to get the exact look and install I wanted. I would highly recommend them.