I am concerned hfhs billing dept is not processing my claims correctly and requires more direct…read moreover sight from the state of Michigan so as to not submit claims which are inaccurate at the expense of consumers. I have submitted a complaint previously to the attorney generals office and have been working woth dept of insurance and financial services to make the aware of this systemic issue within the billing dept at HFHS. I recived three eob benefits for one date of service and the third and most recent I just recieved 9 mos after the date service occured this is concerning. I just contacted my insurance company and found out priority health only recived bill from hfhs 9 mos after the date of service for two claims! Why is hfhs deliquent in these claims now I am unable tonuse my fsa money to pay for these claims

It seems like most Behavioral Health clinics don't care about the patients time; just their own…read more Patients can arrive early for their appointment and not be called for 40 minutes - because others were late. Then they asked me if I wanted to reschedule - I wasn't the one that was late and it takes forever to get an appointment. It seems a waste of time and money to have to go every 3 months just to get prescription renewed when nothing has changed; just a way for Henry Ford to make money.

My son has been coming here for ABA services, occupational and speech therapy since November of…read more2015. The staff has always been very friendly and easy to talk to. We have seen amazing breakthroughs in our son since starting here. They help us with everything, even down to preparing him for a haircut. They have flexible hours and have always worked well with our schedule.

From the owner: Total Education Solutions (TES) provides innovative interdisciplinary education and therapeutic…read moreservices in schools, homes, clinics, communities, and online to children and adults of all abilities. We offer our school clients services related to special education management, staffing, school governance, fiscal monitoring, professional development, IDEA compliance, and customized solutions. At our family-centered clinics, TES Therapy offers a variety of therapeutic services for children and adults of all abilities, including those on the Autism spectrum. Every decision we make is driven by our commitment to expand and improve services available to our clients. To accomplish this, we utilize a multidisciplinary approach in our trainings, treatments, and service delivery, encouraging our teams of experienced professionals to work together to create effective solutions and help individuals achieve their goals.

I would not recommend his center to anyone. They have poor communication with clients and even…read morethough they have evening appointments you cannot reach their office after 4:00 pm. They cancel appointments after the session is to have started. There are many other clinical facilities to seek out. Unprofessional with poor communication.

Nick was recommended for my teenager by our pediatrician. He has been a gift during a time of…read moreturmoil and transition. My son has been through many therapists in an attempt to leave buried issues buried. Nick has been able to lead and support him on his journey to health, well being and self appreciation. During the Pandemic, he did not miss a beat. All appointments moved immediately to a virtual setting. My son now looks forward to therapy instead of dreading it, more importantly he looks forward, when in the past he could not see beyond his pain.

I've been waiting over a year to get my daughter tested and 3 months ago they called for my…read moreinformation to set up an appointment and 8 haven't heard back. I call them every month since then they keep saying they have a new lady in that department and she'll call me in 2 days for an appointment and she never calls.

This office is very unprofessional and has a high turnover rate of therapists, which is a red flag…read more I went through 2 therapists in 4 months and after the 2nd therapist left the office, I spent over 4 months trying to get them to assign me to another therapist. Every time I would call or ask the front desk in person they'd tell me I need to talk to someone else. My psychiatrist even emailed them twice asking that they assign me one. I ended up seeing a therapist in another office and continued to see my psych at Judson center. She was filling out FMLA paperwork for accommodations to remain working from home, and one day she decides that I should return to office, against both my physical and mental wellbeing. My therapist agreed that she did not handle this properly and thankfully took over filing out my paperwork for me so that I can remain working from home. I have since left the office and found a new psych. I do NOT recommend going to this office. They also have lost my paperwork before and they do not return calls or messages. A complete lack of accountability.