The most cheerful sales associate greeted us. She put us through a quiz to figure out what works…read morefor us and had us test out several mattresses before letting us "sleep" on one. She was very upfront about all of the costs and warranties and billing. I hope this mattress works for us!

Mike Hout was great! He made the perfect recommendation and was so knowledgeable about all of the…read moredifferent brands and variations of each brand. He even knew the health benefits of different adjustable bases! Plus they had all sorts of options for payment and interest free financing. And last but not least even the delivery guys were happy and careful and so nice!! Would definitely shop here again.

We were in town for a wedding and due to weather we had to make quick changes for an indoor…read morewedding. We decided to build an arch and needed supplies. Robert was INCREDIBLY helpful! Not only did we get there 5 minutes before close, but he patiently answered all of our questions and helped us make sure we picked the right materials, and even cut the wood to our specifications. The arch turned out lovely and we are so thankful he was there to assist us!

Girlfriend ordered the wrong insulation and they want to charge a $300 restocking fee. Can't do…read morenothing to help the customer on that because someone ordered the wrong stuff. They can't help a family out but I got to waste $300 on s*** I'm not going to get

We highly recommend Andreas Furniture and have made many purchases over the years from here. They…read morecarry fine upholstered furniture from many manufacturers. Custom ordering is no problem. The fantastic prices make Andreas an exceptional value and when you factor in the high quality brands with unequaled service after the sale and you'll be hard pressed to find an equal. We don't have an upholstered piece of furniture in our home that did not come from Andreas. Some of those are over 20 years old including a Family Room sofa. The sales staff is helpful lending their expertise in design and fabric choices. Recently we had Andreas service a nearly five (5) year old purchase. It was handled promptly and without question under warranty. The service tech, Clete, is a gift and knows what he is doing. Outstanding service!! Andreas is well worth the drive to experience this furniture store.

My family in Tuscarawas co has used Andeeas fir years ... from buying a mattress to a lamp to using…read moretheir designers for whole houses i.e. fur inure, carpeting , rugs , window treatments , art and accessories... Never heard anyone complain about lead times or being overpromised ... I was in the furniture biz on the west coast since 79 Always told people in a nice way you'll get your goods when you get them ... You many factors the retailer has no control over ... Some of these reviews sound like they should have come from a Caren ... Keep up the good work and service

We have purchased bedding, living room furniture, adjustable bed dressers, nite stands the…read morefurniture is just wonderful. No problems. We absolutely love it all.

I was planning on purchasing a couch & chair online, the total price was $1,697. When I went to the…read morestore to see the furniture before I bought it, the lady said that the purchase online was the wrong price, it would of actually been well over $3,000. I walked out the door. Not a good place to deal with.

We had slow failures of our old kitchen appliances. Went to Alliance store found exactly what we…read morewanted pretty fast. We picked up a stove and dish washer. Brought home. Was in the process of hooking up the water line on the dishwasher and noticed the fridge wasn't running. Just a buzz and a click every few min. Opened the freezer and the stuff in the door was cold but not frozen. Back to grove ! Found a great French door unit and had them deliver it. In a couple days the delivery guys were here. They were great ! Took the old doors off the dead one and had it loaded in no time. Brought the new one in and set it up and showed me all the features! We had ice in couple hours. It's been several weeks and every thing is working amazing! Zane Kreidler was very helpful. But the entire staff including the delivery guys are great! Selection is great and prices are amazing!

The actual repairman that came out was great. Knew what he was doing and was polite. The issue I…read morehad was the way the warranty claim was handled. Any questions or concerns I had went through a 3rd party vender, not Grove appliance. I didn't find this out until I questioned the "service" department at Grove appliance. The parts were ordered by the technician but I didn't know what they were, I wasn't told. The parts I found out later were being delivered to my house. So I didn't know what to expect or inspect to see if they were ok. I would've thought the service department at Grove Appliance would've handled it all. Then there were all the texts from 3rd party vender,then Grove Appliance, then a survey, then another survey. Things did not have to be that complicated. Really THEY DON'T. So to sum it up. The service guy was GREAT. The process is crazy.

It's been a long while for a review. They started a new program spend $20 or more at least over 10…read moretimes and next purchase is 20% off. The furniture is well known name and quality. I'd return to shop.

I like Big Lots. When I come in and have to deal with a rude cashier that looks like is the…read moreassistant manager, I lose my appetite to shop. I had come in to get a small bag to use for carrying extra stuff bought on my trip to Ohio. It was nine dollars. I was in line at 11am, and in conversation with a senior citizen, when the cashier, Todd, was rude when the nice lady simply asked if he had swiped her reward card. I was very sharp with her about it the coupons coming in her email. I don't care how a store chooses to issue coupons, but you need to be nice to your customer especially senior ones. It did not stop there. When I got up to the check our he was rude in telling me to swipe my debit card again. There is always a way to instruct someone nicely without being rude. I pay this pains salary my one purchase was probably what he makes in an hour. Rudeness ends loyalty. I am huge on loyalty to a store, I travel a lot, I will go to a chain to get what I know they have. That is why I came to BIG Lots, I knew I would find a cash for cheap. Todd, you just lost a customer. I hope it was with it.