Willow Creek did VERY wrong by me. Thanks to God (and me) my son was born healthy and strong. Thanks to WC, the delivery was an absolute horror show. I chose WC because they had a midwife (Scarlett Grandy) and are supposed to be non-interventional (hence the "NIBS" Non Interventional Birth Suite they lie about giving you). First of all, when I arrived, they made me stay in a regular room because their NIBS were all filled up. They transferred me to a NIBS later and it wasn't any different, just bigger. But the real kicker is, they gave me only TWELVE HOURS after my water broke before they pumped me so full of pitocin I was screaming in agony - and they did NOTHING to help. In fact, they left me alone for the next 11 hours. The only one who kept coming in while I was suffering severely was the initial nurse, Brittany, a young girl, the one who started my pitocin in the first place. She started it at level 4 (supposed to start at 2) and when I told her it was too high she said no it isn't. I was having immediate horrible contractions like being shotgun blasted in the abdomen every 30 seconds, to where I couldn't even catch my breath for the next one. I said, "something is definitely wrong" and she LAUGHED at me. I asked them to lower it and they said once they start it they can't lower or change the dosage (totally incorrect). They continually refused to get Scarlett, my midwife, for me, or even Dr. Pierson, the backup doctor. My husband kept going out and asking for someone and they'd say "we'll get the message to them" and then nothing. They left me to die for all they cared. The facility that brags about how they are fully stocked with such amazing OB nurses and staff. Well, they were all MIA, I guess! Finally, in the 12th hour, at 9cm, Scarlett came up and brought the anesthesiologist and they gave me an epidural I probably didn't need, and definitely didn't want to have to have. My birth plan was for a NATURAL BIRTH, which is why I went there. Pitocin? Epidurals? Hardly non-interventional! But I agreed because at that point they were just wanting to make me comfortable, but again, I was almost at the end anyway.
After the delivery they pressured me to cut the umbilical cord too soon.
Oh, and then since it was my first baby, I didn't know how to get his latch right, and not a single person could help me out of all their wonderful, knowledgeable OB staff. None of the nurses, who were suddenly barging in every hour to annoy us. And none of the specialized Lactation Consultants. They all kept giving me stupid advice and breast pumps and donor milk. My baby was jaundice because he wasn't getting enough milk. Poor little boy :(. It wasn't until 2 weeks later and several billirubin tests and driving all over Arkansas buying donor milk that Scarlett finally told me how to get a good latch. It was smooth sailing after that, and 2 years later my boy is still nursing strong. I'm expecting again, and I wouldn't think to go to WC if it was the last place on Earth. I'd rather give birth alone in a barn than let those creeps get their hands on me again.
Additionally, they forced a glucose test on me. That's not non-interventional either.
I hope no one else has this experience.
I feel like I should have sued them for pain and suffering. I did submit a complaint to the hospital listing all my rights that were violated based on the patient rights form. I never heard anything back from them. Maybe this review alerting others to their misdeeds will get their attention. read more