Jon and his staff are more than helpful and always easy to get a hold of any time I have questions…read moreand I was surprised at the rates he was able to offer me. He definitely made changing insurance companies a no brainer.

Jon made the transition from Progressive to AAA easy and quick. I very much appreciated the…read morepersonal service and affordable rates offered.

Mike Rousseau was wonderful. He searched every option he could find for me and presented me with…read morethe best insurance to suit my needs. He explained every option and coverage. I couldn't have had a more pleasant and knowledgeable person. I've already started referring him to my friends and family. Thanks Mike, much appreciated. Willie Ross Jr.

Edited from 5 stars to 2…read more My original agent was really attentive and communicative. I had his personal email and phone lines to which he promptly responded whenever I had a question. He was even so kind as to let me know when he moved on to a better job. That's when my PKIG experience plummeted. First, I started receiving frequent advertising emails with no option to unsubscribe. My home/auto insurance provider is insanely difficult to communicate with. They send me an obscene amount of paperwork. Although I quickly turn in the information they request, they continue sending the same papers OVER and OVER AGAIN through snail mail. It's PKIG's job to mediate communication between the insurance provider and myself, but they don't do their job anymore. I've also asked them repeatedly who my new agent is, but never received an answer. Fortunately, when I directly ask for something through the general service email address, they do respond and resolve the issue within a reasonable amount of time. It feels impersonal, and because there's not just one agent that might be familiar with me and my policies, I have to explain my entire situation every time. Thanks to the ineptitudes of Westfield Insurance, I encounter the same problem EVERY YEAR upon my policy renewal, so I've had to repeat an explanation of the issue to PKIG for the past 3 years now. If I thought I could get a much better deal, I would switch in a heartbeat. Westfield and PKIG are both frustrating and disappointing. But, is there a really a better option?? Doesn't it seem like everyone kind of sucks these days? ** UPDATE: Maybe everyone does suck, but PKIG sucks the hardest. Contacted them Monday, October 20, 2025 and was told they'd get back to me ASAP. Haven't heard a peep as of Thursday, October 23. Apparently, they don't need my business so I will be relieving them of that burden.

This team has been in the area for decades. Our family has been customers since our kids began…read moredriving, honest family run business with competitive rates. It is very nice to go in and speak with a real insurance professional when you need help after an accident.

From the owner: Call Us, We Put You 1st - We offer coverage for personal and business insurance needs. Auto,…read moreHome, Boat, Recreational Vehicles, General Liability, Workers Compensation, Fleets, Umbrellas, Life for key man, Buy Sells. Annuities, Whole Life, Mortgage Protection, Final Expense. #Auto Owners #Hastings Mutual #Safeco # Progressive #Accident Fund #Hiscox #PIE Insurance #Mutual of Omaha #Forester Life Ins Call 248-674-0464 Email: sales@hutchisons-insurance.com

Ann and her team at Main Street Insurance are as good as it gets…read more They strive to put the customer first and treat them like they would their own family. If you are looking for better coverage, better rates, and better service, you have found it.

Main Street takes pride in providing the best value for their clients. Since they are an…read moreindependent broker they can offer several different carrier options to assure you are getting the best value. I'm always glad to refer my clients to Main Street knowing that they will take great care of them.

Kirsten is a awesome agent and a pleasure to deal with, she saved me a lot of money on my…read morehomeowners and car insurance.

Kirsten is so helpful and down to earth. She was very thorough and patient answering my endless…read morequestions to compare auto insurance pricing. Thank you, Koza Insurance!

I've been using William and his family for insurance for over a decade. (Probably close to 2…read moredecades at this point). He has been my family's insurance agent as long as I can remember. Top notch service. I'm in the Military, and they've been able to help me with home and auto insurance during my time abroad (Often helping me put policies on hold or canceling them when I was overseas for extended periods of time). You can't go wrong with the Turnbull agency!

From the owner: As your local Farmers® agent in Waterford, MI, I help customers like you identify the insurance…read morecoverage that best fits your needs. This process is straightforward and personalized to help make you smarter about insurance. I have the knowledge and experience to help you better understand your coverage options--whether that's auto, home, renters, business insurance and more.

Friendly and helpful staff that truly care! I'm so glad I found this office because they take the…read moretime to make sure you understand your coverages and are protecting all areas of your life.

I recently left this insurance agency. State Farm itself seems fine but the people working there…read morewere not good. I did get in an accident and had some other minor claims and they were taken care of promptly and fairly. The problem I have is with the representatives of this office. (1) Some guy who I had never worked with before started harassing me about getting life insurance when I told him many times in was not interested. (2) I was paying an insane amount for full coverage when I already had PIP covered through my work insurance, but no one asked me if I was already covered (which was the FIRST thing my new insurance agent did). Then I went to to get a quote for my wife and comparable coverage was half the price. We had no significant differences that should have accounted for this and the agent could not give me an answer as to why. I had been with them for over 20 years and my cost just kept increasing. They obviously do not value loyalty. I am getting the same coverage for half the price with AAA.

I've had good relations with the Doug Browne Agency for some time now. I occasionally recommend…read moretheir services to my family and friends.

From the owner: We are your local, face to face insurance agent! We offer risk management & strategic underwriting…read morefor commercial accounts; home, auto & life insurance coverage; and the Lake Estate Program, a special program for lakefront homeowners.

They were great about following up after the initial request. They followed up with a quote very…read morequickly. Unfortunately, I did not go with them at this time, but will definitely keep them in mind when it's time to renew.

From the owner: Looking for a customer-centric insurance agency? Look no further than the Amanda Clark Insurance…read moreGroup! As a multi-lined business, we offer a wide range of insurance products from various carriers. Our founder, a Christian woman, aims to create a familial atmosphere for all our customers. Plus, we have English-speaking staff as well as translators for Tagalog and Bisaya. Join our community and let us serve you today!

Very helpful, will do what it takes. Got my car and hose Insurance through Ron Waters. Very…read morehelpful, with great rates.

Got my car insurance through JulieAnn dulong. Got in and out quickly. Also now that the road work…read moreout front is done getting there was a relative breeze. happy with what I got, would recommend to anyone looking to buy a insurance policy of any kind.