I am repairing my drapes and needed guidance with using drapery tape. The ladies (two separate…read moreoccassions) were fantastic at educating me regarding how to use the tape and how to make it work. Excellent help, pleasant and an inspiring assistance. Thanks!

Poor customer service I will never go back…read more Just act like they are doing you a favour or something

Wonderful selection ( especially since the store expanded) and everything is of great quality…read more Great selection of batiks in addition to many other lines of quilting cottons. Extensive selection of threads, battings, rulers and quilting notions. Staff are quite willing to be helpful, or just let you browse and do your own thing, if that is what you prefer. Online shopping is also available and they are very quick in their turn around times and will reach out to you with any concerns, should they arise. I have always found them to be friendly and knowledgeable when I needed, or wished, a consultation. Prices are reasonable and on par with other stores in the city. I am an avid and experienced quilter and I would have no problem recommending this store to anyone.

Great selection of fabrics. Large store and the clerk was very helpful in helping me to find some…read morefabrics to finish my quilt.

Bought a machine for my wife for Christmas at the North store. Was very pleased with how helpful…read morethey were with serving me. Wanted to pick her up some fabric as well, so for that they sent me to the south store. Huge selection, like I would guess thousands of rolls. Also tons of nachines. The ladies here were equally helpful and took my wife's notes and found me the perfect fabrics. Thank you.

I am visiting from out of town and was shopping at fabric stores. I was taken to this store. What…read moreimpressed me was the variety of fabric. What didn't impress me was when I arrived at the cutting table. The agent working at the cutting table was in the middle of a personal call with another store associate who isn't working today. The personal conversation did not end when I arrived at the cutting table but continued a full 5 minutes before I asked if there was someone who could help me. Meanwhile I did learn about some of the work politics going on between co-workers. I will omit details. This store is right by fabricland and the prices are higher than fabricland. I would have left to shop there instead but this store had a pattern that I couldn't find elsewhere. When a customer chooses your location they should not have to wait for your personal call before you choose to help them. It's disrespectful and I didn't need to hear about the politics. Shop here for the fabric, not for the customer service.

I recently purchased a pre-owned Pfaff machine which worked perfectly for several weeks. Suddenly…read morethe machine started jamming up and would not sew more than a few stitches. I took it today to Sewing World and was helped by Jana. She was extremely knowledgeable and an absolute pleasure to deal with. The problem, as it turned out, was not the machine but my incorrect threading of it. Jana spotted the problem within minutes, smiled as she instructed me on the correct procedure, and could not have been more personable. I would recommend Jana and Sewing World to anyone. Jeannie E.

Excellent service and I got a great deal on an outstanding machine. I couldn't be happier.read more

I purchased a machine over ten years ago from My Sewing Room. I was having problems and contacted…read morethe company that makes the machine and got no where. My last ditch effort was contact Anne. I got in touch with her amazing husband who after 11 years I would have expected him to forget any of the product I own because it's not a product you can get in Canada anymore, HE DIDNT!!!! I was up and running in seconds after I had just experienced the worst three days of my life (tried to figure it out on my own) Michael Thank you for amazing customer service and being able to get me calmed down so I could follow your directions. This is real customer service! If you are thinking of buying a machine see him!!! Thank you again Anne and Michael!

It just takes a couple of bad staff members to give a business a bad review and unfortunately this…read morehas been my experience. I will not purchase anything from this store again as there are two other quilting stores here in Calgary that are pleasant, helpful and fun to go in to.

Excited to receive this weighted blanket. I bought the 40x70 30lbs. This place does have sample…read moreblankets which is nice if your curious to see how it feels. Why a weighted blanket you ask? In my case, I have insomnia and it's suppose to be a therapeutic blanket. They use weighted discs instead of sand or plastic beads, so it's quite pricey. You can find more info on their website plus view the types of patterns they have which is neat. Staff is friendly, parking space is only on the street probably because they expect their product to be shipped but if your willing to drive there and pick it up it's free. The feel of the blanket is unique, it does keep you in place in bed and can feel quite trapped. Blanket is cozy but you can get lower weights if it's too heavy. Moving this blanket from places feels heavy. Recommended for anyone having sleep problems but do sample the product at their location because you may not like the feeling of being trapped with weights on your chest.

From the owner: Hippo Hug custom makes weighted blankets for sleep and sensory issues as well as anxiety, PTSD etcread more

First buy and very satisfied! when I look at your web site, I feel like everything is different…read morefrom other Shop and that's cool Thank you

I am fairly new to quilting and needed to get some fabric for a quilt a long. The new owner Jamie…read moreand her staff were so helpful, full of tips and helped me pick out the most beautiful fabric combinations. The prices were on par with other places I have shopped and the quality of fabric is amazing.

Excellent Service. Completed the repairs on two recliners while I waited and also got a lesson in…read morethe process. I can only imagine what the custom work is like if this is the level of service delivered on a walk in repair.

This was 2nd time we brought something in. We had a top of a footstool to be recovered. Brought it…read morein. Went to see available cloth Found one in minutes and was quoted $ They saw we were from out of town and got it done same day without having to ask! The job was perfectly done and as was the case the first time, we have a new piece at a quater of the price and better than the original

I went to the store today to inquire about getting my drapes repaired. I entered the store with my…read moremask on and was very surprised to see none of the three employees there were wearing a mask. I stopped, and asked them if they could put on a mask please. Two employees did, but the third told me I could leave if I didn't like him not wearing a mask. I was astonished; I didn't say anything but took out my phone and took a picture of the mask-less employee. He jumped up from behind his desk and came towards me, challenging me to take a better picture of him, which I did. I told him I would report him to the health authorities (which I have done) and he again told me to leave, which I promptly did. You hear about belligerent customers refusing to wear a mask, but wow, shopkeepers refusing....

Over a month ago I dropped a seat pillow of my $6000.00 chair to have the insert pillow replaced…read morewith a down cushion they would have made for it. Over the month I was ignored, not being told the truth until finally being told they lost my pillow or someone stole it. Such a shoddy business, they do not take care of clients possessions that they are entrusted with. DO NOT USE this company for anything, it's AWFUL- they totally wrecked my beautiful chair that I loved so much!!!!