Over a week ago, I scheduled an appointment for today's visit. My PCP's office referred me to Dr. Ky for my blurred vision. I signed in at the Tangram security desk for my 4:30 pm appointment. I arrived an hour early to complete the paperwork then I paid for the office visit deposit. The ophthalmic medical assistants brought me into different exam rooms while lubricating my eyes. Dr. Ky informed me about migraine headaches due to my dry eyes. Immediately, the Clear Eyes commercial popped into my head. He measured my eyes and wrote me a new prescription. My dilated pupils were going to wear off in 3-4 hours. OMG, I was freaking out. read more

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Best customer service. All of the receptionists and the doctor were exceptionally nice to me. They did an excellent job on my eyes, and the price is very reasonable. Highly recommend! read more

Needed an emergency appointment, and Dr. Ky's office was gracious enough to fit me in on the day of , even though I am a new patient and their regular appointments are booked up until February 2022. Dr. Ky is professional, knowledgeable, and has great bedside manner. My eye was severely inflamed and I had been worried up until my visit. He eased my worries and answered all my questions thoroughly. Knowing that I may have some difficulties with pharmacies being out of stock/closed, he loaded me with eye drops prior to leaving, so that I would at least have some relief in the meantime. Incredible ophthalmologist who genuinely cares for his patients, & friendly office staff. Will be returning for my future eye care and appointments! read more

Over the past few years, I've gone back and forth about whether to post a review about my experience with Dr. Ky. I think its finally time. About 5 years ago, I took my 1 year old son in for an exam because his eyes were crossed and required surgery. Dr. Ky was always cordial and took the time to answer our questions but his office definitely overbooked and we were often waiting 30-45 minutes beyond our appointed time before seing him. We went ahead with the surgery and saw results right away. Over the following few weeks/months, we noted his eye began drifting slightly again. We had a half a dozen relatives who also noticed the reappearance of cross eye issues. During our followups, we mentioned the drift reoccuring to Dr. Ky several times and he stated that he didnt see anything unusual. He was confused that we saw a drift. We were uncertain but accepted his diagnois because he was the doctor. The final straw was when we took him to his pediatrician and he asked when James was having his surgery. We told his pediatrican that James already had his surgery which surprised him because he noted significant drifting/cross issues. Our pediatrican recommended a pedatric opthamolgist and we recieved a second opinion that he would require another surgery. Before our first surgery, we were made aware that there was a reasonable possibility that kids often require a second surgery so we were mentally prepared for this outcome. What was unacceptable was for Dr. Ky to tell us the surgery went well and there was no drifting even though everyone else noticed it. The only reason I could think of is that him acknowledging the drift meant he would have to do another surgery which would cost him money? I'm not exactly sure but it was not the rigth thing for our child's long term health. Obviously, we've never gone back to him for any of our vision services since this inciden read more

I recommend go to him too and he is super nice and also tell u if ur eye are not that good and it can be check too! I recommend to y'all! Also pls go to him! read more

Dr. Ky and his staff are the BEST! If you're looking for an excellent opthalmologist, Dr Ky is your man! My regular doctor recommended I get a glaucoma test and recommended Dr. Ky's Eye and Laser Center for both myself and my wife. Making back-to-back appointments for us was a snap. On the day of the visit, there was a small backlog of patients in the small waiting room, but the staff kept things flowing and the wait was minimal. Downloading the medical forms from their website and having them filled out beforehand helps a lot. Since this was our first visit, we went through a battery of tests. The first exam room was with the O.D. who went through the usual read the 3 5 6 8 9 charts to get my baseline visual acuity. I was very impressed with the equipment used because everything is so high tech. Your information is entered into a database through a tablet and the tablet is also a controller for some of the equipment in the room. The projector for the eye charts was controlled from it as well as the Phoroptor, which is that huge face mask with all the lenses (I later found out the name). All the other optometrists I've been to had manual ones that had to be set by hand. This one is motorized computer controlled and dials up your prescription lenses at the touch of the screen. I was blown away when the mechanism was rotating the carousel of lenses. You can tell I'm easily impressed by bells and whistles. The place is so techie in fact that they even have a Roomba doing the vacuuming. Our next exam stop was the visual field test, which is similar to a hearing test where you click a button, but this time, you click a button when you see a light blink inside what looks like a miniature IMAX theater. This gives the doctor a report of your entire field of view out to the peripheral edges. This was followed by another machine that did a laser scan of your eyes and then a test of cornea thickness. Finally, we were seen by Dr. Ky who did a retinal scan and pressure test. He already had the data from the previous tests and he was able to do and evaluation. We talked about potential eye diseases like glaucoma and cataracts and the genetic risks that each person has. My wife got a good evaluation for low glaucoma risk, even though her vision is worse than mine. Apparently, my internal eye pressure is higher which outs me at higher risk for glaucoma, so I'm going to have to come back more often for eye checkups. I don't mind it because I know I'm in good hands with Dr. Ky! Also, when we were leaving, the staff offered us sunglasses due to our eyes being sensitive to light after our pupils were dilated. Now that is some service and consideration! read more

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He is amazing eye doctor ever and if y'all go to him and I would recommend to some of ppl who live near us. now he is my favorite ophthalmologist doctor ever! read more

I took three children for eye examinations. The doctors and nurses are very professional and patient. The environment of the clinic is also clean and tidy. I feel very comfortable. Thank you very much. read more

Dr. Ky is very professional and answers all my questions regarding to my visions/needs. The front desk staff is friendly and accommodating to new patients. I highly recommend. read more

I've never visited an eye doctor in all my years until I recently visited my primary doctor who suggested I go get a check up on my eyes due to the difference in the degree of each eye. I thought I needed glasses and was prepared for just that. I was nervous at at first but Dr. Willy Ky did an excellent job answering all my questions and concerns. He was very patient and explained the terminology in a way that was easily understandable. I highly recommend this doctor, he genuinely knows what he is doing and provides the best solution for his patients. I was able to walk away with eye drops instead of having to break my bank with a new pair of prescription glasses. I'm am happy with just that and would for sure go back again. read more

I travel a decent distance to see Dr. Ky, but it is completely worth it. I had a cataract in my left eye along with serious astigmatism, and he took great care of me. I am one of those patients that asks a ton of questions, but he is always patient and takes the time to explain everything. Especially with something delicate like your eyes, Dr. Ky made me feel much more at ease when I was really anxious and nervous about the process of cataract surgery. I won't go anywhere else for my eye care, not while Dr. Ky is anywhere in the tri-state area. read more

This place is so cleaned and also I love about Willy Ký is so nice and patient with me and I really like about go there is not too big place and it is nice small eyes doctor place read more

I came to see Dr.Ky after reading other reviews on yelp and just like everyone else, I have had a great experience every time I come into the office. I have recommended my grandma and my friend to come to see Dr.Ky and both of them also decided to stick with him. Dr.Ky takes his time with every patient and he also speaks conversational Chinese. The more medical terms are translated by his staff who can also help write out any diagnoses in Chinese so you can bring it home as a record or to show your family. Dr.Ky also always clearly answers any questions I have. I highly recommend Dr.Ky! read more

I highly recommend Dr. Ky. Staff was courteous. Easy to make appointment. Some Saturday hours! Clean open office. Minimal paperwork and minimal wait time. Dr. Ky was very very complete with the exam. He didn't seem to be rushing around like most doctors. He was very patient and explained everything that he was doing and everything that he recommended in layman terms. Good to have a dependable eye doc. read more

I've been visiting Dr.Ky since 2017 for my annual eye check. Dr.Ky cares about his patient and has the bedside manner that I like about. His office is clean, and the staffs are nice and courteous. I would recommend Dr.Ky to my friends and family. read more

Dr.Willy is really awesome. He is really patient with our two daughters. He is also very professional. One of our daughters had one lazy eye. He explained everything to us very clearly, and explained to use exactly what we need to do. Now he is officially our children's favorite eye doctor!!! read more

I checked the reviews first then I picked this eye doctor. Unfortunately, I was very disappointed at this place. I am a new patient here. I made the appointment at least one month before. But they just called my insurance company to find out the plan when I there. The front desk lady told me she was unable to reach out to my insurance company, she asked me to put $150 deposit to see the doctor first. I asked her, why don't you check it when I make the appointment a month ago? Then I wasted much time here waiting her to call. Very unprofessional. Finally she got the info from the insurance company and that I need to pay the 20% co-insurance in about 30 mins. She requested me to put $150 deposit again for the 20% co-insurance. That is a very weird requirement. I never had this experience before. Other doctor offices always bill me after I visited the doctor. I don't know if it is legal to do that. I will find out with 311. I really don't like this weird & unprofessional place. Then I left. It wasted half of my day for nothing. read more

Dr. Ky is excellent!!! Took my Dad for an appointment and he treated us very professionally, answered all our questions and spent a good amount of time with us. Never felt rushed. I highly recommend Dr. Ky. Will not take my dad anywhere else! read more

Went to this doctor because of it's great reviews and the first visit wasn't bad! However, I would not recommend anyone to go now, having the worst experiences with this doctor and staff, leaving a nasty taste in your mouth. I'm sure most of these reviews are his staff members. If you're not Chinese, don't bother going because you'll get disrespectful attitude, like you don't belong.. soooo welcoming. If you are, I'm sure you won't have the same experience! First visit, the doctor was thorough with exam and educating. Staff on the other hand is a joke from the start, they are rude and clearly need to work somewhere else, not in healthcare. You should be able to call your eye doctor to ask questions regarding your prescription. Instead of speaking to the doctor, the receptionist told us to "google" the questions, clearly that shows their work ethic. Finally get to speak to the doctor, the doctor hung up mid sentence! Clearly not worth his pay check to be on the phone. I work in the emergency department and no matter how "silly" a question is or how crazy busy we are, I, nor has any doctors, ever shown the lack of professionalism as this office has. Your patients come first. This office has shown exemplary professionalism! *insert sarcastic eye roll* glad to have experienced that now than to have wasted more time here! read more

This review is tended for the way how the front desk receptionist handle the appointments ONLY!!! We had a 10:40 appointment, after we filled out all the required paper work or so the newly in training receptionist when on to check the insurance. It took her about half an hour to get all the paper work done while others that came later than us when in before us. Then we waited another half an hour and heard they seating a walk-in patient with no appointment that came later than us going in before us. Thats when I approached the front desk and try to see what are they doing. The in training front desk just started me in blink while the other receptionist when to check our chart. Hello!!! I worked in the medical field, I know how the system works. I know the appointment gonna takes about a hour but having us waited one hour before the assistant even takes us inside because you are trying to trained a new receptionist it's not right. And then if you are gonna take a walk-in before the appointment person don't be that loud either. Cause people got ears. Dr. Ky's great. He's kind and gentle with all his patients. But I just wish he's more careful with his staff. Because the receptionists represented the office, having unprofessional staff handle the front gives him bad reputation. And I really hate it if my bad experience happens to someone else too. read more

Dr. Ky is my go to ophthalmologist. I have seen him a few times for not only a check up but also to have a procedure done. He is very friendly and professional. I have recommended a few friends to him and they all have had positive experiences as well. I highly recommend him! read more

This review is in regards to a routine/annual eye exam. I've seen my fair share of doctors in Flushing and I must say, Dr. Ky is by far, the best. He is professional, knowledgeable, gentle and patient (you don't normally find those type of doctors in flushing FYI). His office staff made you feel comfortable and they were very efficient. They might not be the most knowledgeable medical assistants, but definitely kind and willing to find answers for you if you have any. As for Dr. Ky, for all the questions I had, he had an answer with clear definitions and explanations. He didn't rush you out of his office like some other doctors who only care about turnover and maximizing the number of patients they serve. He also showed genuine sincerity if you had any serious concern (my mom is a patient of his too and with age comes issues; but he addressed all our concerns about her). For all this said, I highly recommend Dr. Ky. Note: Since Yelp is becoming more and more of useful reference tool for medical services, I felt compelled to share this experience to put the word out there. It's unfortunate people don't do a better job at reviewing doctors (health grade and zocdoc are slacking) but it's super important to find a good doctor who knows his/her stuff. Like I said, I've seen a fair share, and with that, I've made some poor decisions in my choice of doctors. Hope this helps! read more

Went in for emergency visit, however appointment highly recommended. It's no surprise that the office is busy with patients. Dr. Ky was knowledgeable, professional, efficient. Provided remedy and gave explanation for current and future care. read more

Dr. Willy Ky owns miracle hands. Thank you dr. For helping me retrieve my right eye vision better than ever.

Excellent doctor. Minimal to zero wait time. We all know we always wait in flushing. Friendly and takes time for evaluation and explanation. Don't let that youthful look fool you. He has lots of experience. Planning to come back for my PRK. HIGHLY RECOMMENDED!!!! read more

I think Dr. Ky is very knowledgeable and thorough with eye examines. He recommended CRT for my daughter and I was pretty hesitant at first but he never pushed it on me. After doing my own research and talking to friends who are doing CRT, I decided to have my daughter get the lenses. She went in for a fitting and the staff members who helped her were very patient and supportive. They put my daughter at ease and made sure she was comfortable. read more

Very happy to have an ophthalmologist like Dr. Willy Ky in Flushing. Well educated, trained and highly professional. Patient oriented. He spends time to listen and answer questions.Very courteous and friendly staff although there was no air conditioning on July 23rd 2019 when I saw him. I blame the building. Nevertheless I`m happy I found a great ophthalmologist. read more

Call like 3 weeks in advance so that I can schedule the date and time I want, which is Saturday. So I go my appointment for 5/26. I called on a Monday 5/21 to ask a question about my prescription and decided to confirm my Saturday appointment. Lo and behold, the receptionist just decided to inform me that Dr. Ky's is going to travel to another state for a meeting and need to reschedule my appointment. Don't BS me. 5/26 is a long weekend. No one is going to hold a meeting during Memorial Day weekend. I understand if the office wanted to close during the long weekend but then you shouldn't be taking appointments at the first place and then canceling at the last minute. If I haven't call, who knows when I will be informed. I could have made plans for the long weekend too. Very unprofessional and selfish. read more

Went in for the annual checkup. Was introduced last year to Doctor Ky when my doctor told me I needed to get glasses. The last time I went was not eventful, as I just sat waiting most of the time, but this time was even worse. The last time, doctor ky was blunt and didn't offer any advice on how to maintain my eye health, only saying "The damage is permanent. You can't change it now." Not very comforting, is it? Now, earlier today, I go in for an appointment that I have at 5:30 PM. I arrive early, at 5, assuming that the place would be packed, as it was last time. I walk in, tell the receptionist all my information, and have a seat. There were only 2 other patients in there. A family and another person. They both get escorted to the back to conduct their tests. I wait there, and a couple people enter the door. I thought nothing of it, until the receptionist escorts them right into the back. I ignored it the first time, but then they kept going and I lost it at the second patient. I asked why they were being escorted before me, because at this point, I had been waiting for 40 minutes, and these people barge in and go right to the back. The receptionist explains that they had appointments scheduled before me. One was at 5:15, the other 5:20. So what, next time I should come in late and I get a priority checkup too? So, the waiting goes on, until I am finally led to the back, after an HOUR of waiting. I don't even know why I was that patient. So, I get my vision test done, and they dilate my eyes. I thought it was going to end very soon. But no, this other patient and I sit in the back for another practically half hour! Nobody came to even check on us, just this one employee who came to microwave her dinner! Unbelievable! So I go to the front and ask them how long, and they say it will only be a moment. Great, so I sit back down. Another 15 minutes goes by, and nothing! So I'm furious at this point, I get up, and walk out. The receptionist said that once again, it would only be a moment, but i was done with all the bs, so I left. Nobody stopped me. So now all I have is no checkup and some dilated eyes. Very unprofessional people. I certainly won't be coming back. Also, if you knew you were going to take forever, because I overheard the employees talking and LAUGHING over it, why would you schedule appointments so close to each other? You know it will take at least half an hour for each person. In my eyes, these people are a bunch of lazy, greedy con artists. Stay away. Edit: I just found out that they close at 6:30. Why would you knowingly schedule so many at least half-hour appointments so close to closing? By the time I stormed out, it was way past closing. at least 20 minutes. I wish someone had told me that before, instead of telling me to sit, stay, and wait. read more

I won't go to a second ophthalmology. Dr. Willy Ky is professional that I can trust with any eye issues.

I have visited a few Ophthalmologists in the past and was not happy with their services. So I decided to checked out Yelp, hoping to find a good Ophthalmologist this time. I am really happy I found Dr. Ky. During my first visit last week, he answered all my questions (I had a lot) with patience. He is very nice, knowledgeable, professional and genuine unlike other Ophthalmologists who rushes you out of the office. The staffs in this office are very nice and courteous. The waiting area in this office gets crowded after 10:00 am, therefore I recommend patients to arrive before 9:30 am. This was by far the best experience I had with an Ophthalmologist. I highly recommend Dr. Ky. read more

One of the Best! Dr Ky is caring , professional and honest. Had a wonderful experience. Will definitely recommend to family and friends.

Horrible experience waiting (over 2 hours!!!!). Please, if a patient asks for an appointment at a certain time, then either let he/she know there is no available space or provide expectations on waiting time due to busy season or other reasons. It is just not right to make people wait that long for service. Period. read more

Doctor Ky is nothing short of EXTRAORDINARY. It took three different doctors to get my prescription wrong before visiting Doctor Ky. The day I walked out of his office, I could see bright and clear as day. Doctor Ky is patient, explained everything to me slowly, spent time with me in his office, he let me ask my questions, and he even gave me free trial contact lenses and followed up with me as well. WONDERFUL!!!! Highly recommended. read more

Both my husband and I had laser surgery done by Dr. Ky and we are extremely satisfied with the results! Perfect 20/20 vision and virtually no side effects! He is such a good physician that we also moved our children's care to him. Dr. Ky is that rare doctor who has both expertise and an excellent bedside manner. read more