After seeking treatment with various psychiatrists and therapists, I stumbled upon Dr. Fetterolf…read more Not only did he take the time to get to know me and my life experiences before diagnosing me, but he has always ensured I was fully involved and agreed with the plan of treatment. He's always made it a priority to stay on top of the latest research and is always willing to discuss it with me. He is very patient focused and has gone out of his way on multiple occasions to accommodate whatever various needs/requests I have.

A compassionate and attentive therapist who creates a safe environment for exploring emotions and…read morechallenges. Highly recommended for her professionalism and effective approach.

Do not commit until you have all the information!! Initial quote for copay was agreeable, after 2…read moresessions the price doubled. I paid each copay and cancelled. Then received a bill for the same amount, doubling what I had already paid. There is nothing mentally well about dishonest billing. Instead of helping, it created more stress.

Appointment was confirmed through email 3 different times. Insurance info was given in painful…read moredetail. Messages were sent via text message during working hours and considered scam, and honestly reading the messages they seem like a scam. Appointment was booked through ZocDoc but apparently not manually through their system, even though the appointment was confirmed 3 separate times and video link had been shared for over 4 days. Office texted to cancel the appointment less than 24 hours notice after I had already taken off to ensure I could attend the appointment. Practitioner also listed available appointment times, however when you read the fine print, it showed that they would be supervising as other therapists worked those sessions after 5pm. Major red flags for me and would not recommend to new patients seeking someone trained in this industry, coming from someone who also works in behavioral health.

received nothing but top notched care from the caring doctor and his devoted staff very efficient…read morethey observed you mood and ask how your feelings

Honestly the BEST PCP ever. Dr. Fackovec cares! He's been my doctor since 1989 and I rely on his…read moreexpertise in keeping me healthy as I grow older. He gives you ample time, listens, and gives common sense recommendations. His annual physicals are very thorough! With Covid, he has virtual visits. I like that he has training interns ensuring the next generation of doctors, PA, etc. are well trained. His office team is amazingly helpful with insurance and appointments. He keeps pretty close to his appointment times but doesn't rush you to ensure he understands your concerns.

Steve is so professional and kind. He has graciously helped me through many life setback and good…read morehighlights. Very good at scheduling and also good in person or virtual. Best counseling service north of the city.

I worked with Heidi for 10 years to overcome a variety of issues, many of which were the effects of…read moreearly childhood sexual abuse. I found her to be an exceptional professional. She was always attentive and concerned, and was never judgemental. I'm sure I presented her with some very difficult problems and more than a few awkward moments, but she maintained her patience and her understanding to the point where she was able to help me to be more like the person I always hoped to be. With her assistance, I faced addiction, divorce, rehab, and, finally, my past. I never felt alone for one moment in her presence. She has a gift for patience, acceptance, and caring that are her greatest strengths. Her ability as a counselor is the most significant reason that today, I have a loving family and a successful career.

Have you ever had the experience of a professional who is fundamentally/naturally gifted at what…read morethey do? That's my experience of Heidi. Her total commitment towards healing and mindful living, her compassion and non-judgment and her unique approaches have allowed me to navigate and experience the very difficult paths leading to self-reflection, self-awareness and self-acceptance. I am way more open to the "true callings" in my life as a result!

Excellent! Would highly recommend. Very thorough and attentive, and a very nice group of people.read more

Fantastic Staff! There is a really strong team/family atmosphere. This is not a "personal training"…read morefacility aka no sales pitches! Love them!

Sherry helped me in ways, Which I will forever be grateful. I moved to the west coast and I miss my…read moresessions with her very much. I don't know if she is accepting new clients, but I highly recommend her. She told me once. Going to speak to a therapist, is someone that is there for you and just you- Thank you Sherry.

I would not recommend this place to anyone. It is not effective or even average care. We called…read morefor assistance with our child. The receptionists 1st question was: Do we want him medicated or do we need to have him seen by a therapist? 1st of all, we are not the experts and to medicate a child without diagnosing them would be in my opinion grossly negligent. When we did get an appointment, we were told by the Therapist (S. Clayton) that we could not get an appointment with the psychiatriist because they were booked and we need to call our insurance company and find other options as they could not help. She also told us that she could not help by talking with our child because in all her 20 years of experience (which seems to be none in my opinion) that is a child did not talk on the 1st 2 visits then they were would never open up and talk to them. What about building trust and a relationship with the child. This therapist is not qualified if she gives up and no child would ever trust them. The place was only interested in talking if there were no real problems as they are not equipped and we needed to deal with the issues. She did not want to put herself out there and she in my opinion needs to find a career outside fo the public sector. She also made recommendations to us for services that she could not back up as assiting the patient. When I ask her if these services were able to assist, change behavior, support an overall change in the child, she told she wouldn't know that answer and couldn't answer. So she recommends a service that she has no background data on and doesn't even know the statististics on whether it works and produced results. This is not exclusive of this provider. No one wanted to go above and beyond as they feel these children are out of their realm and they in my opinion don't want to be bothered if there is actual work involved. No one wants to deal with the REAL mental issues and if someone would take the time to actually take and interest in these children and not write them off as a lost cause then we would see a turnaround in their behavior. No teacher, neighbor or even friends want to get involved. Everyone wants to look like a hero but in reality no one wants to be the stand up person if there is nothing in it for there. Don't go this place and if you are only looking to talk about the weather then you are good with these places . Make sure you don't leave in an area that is only concerned about appearances and the good kids.